Your International Healthcare Network<br />
2<br />Who is Surgical Trip?<br />Surgical Trip is an international medical network that specializes in arranging patient ...
3<br />Who is Surgical Trip?<br />Senior Leadership:<br />Tom O’Hara – President and CEO<br />
4<br />Who is Surgical Trip?<br />Senior Leadership:<br />
5<br />Who is Surgical Trip?<br />Senior Leadership:<br />
6<br />History:<br />
7<br />Business Model:<br />Surgical Trip charges a PEPM fee to provide network access and total outsourcing of the progra...
8<br />What Separates Surgical Trip?<br /><ul><li>Most experienced Facilitator in the industry and the only company with o...
The first to receive Facilitator Certification by The Medical Tourism Association (Only two others have been certified)
Managed Care E&O Liability Insurance Policy that provides coverage for employers, consultants, brokers
Objective information source for employees
Knowledge of Group Health Plans, Limited Medical Plans and SPDs
Ability to communicate and educate employees
Personalized coordination of medical care and logistics for employees </li></li></ul><li>9<br />Comparison to Competitors:...
10<br />Comparison to Competitors:(contd)<br />
11<br />One StopSurgical Trip Handles Everything<br />Patient<br />Patient’s US Doctor<br />Hotel/Aftercare<br />Employer/...
12<br />      Medical Tourism/Global Health<br />An international medical network that provides:<br /><ul><li> High Qualit...
 Internationally accredited hospitals/State-of-the-Art technology
 Hospitals serve as country/region centers of excellence
 Affiliates with major US institutions such as Harvard   Medical International/Johns Hopkins
 On-call hospital for US presidential visits
Significant cost savings – up to 90% savings on major surgeries</li></li></ul><li>13<br />      Statistics to Consider:<br...
There are approximately 45.5 million Hispanics and about 15.2 million Asians currently in the US.*
These numbers are estimated to triple and double respectively over the next forty years.*
In a recent Deloitte survey, 54.1% of Hispanics and 56.8% of American Asians living in the US said they would consider the...
It is expected that orthopedic surgeries will grow as the baby boomers age. A recent study released at the annual meeting ...
14<br />    Sample Cost Savings<br />
15<br />      Advantages for Insurers and Employers<br /><ul><li>Decreases health care costs while maintaining quality ben...
Expansion of consumer directed health
Employers see this as an alternative solution rather then shifting costs to employees
Elimination of Stop Loss claims
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  1. 1. Your International Healthcare Network<br />
  2. 2. 2<br />Who is Surgical Trip?<br />Surgical Trip is an international medical network that specializes in arranging patient care at select accredited hospitals both overseas and in the US. For over 15 years, the executive officers and staff have been arranging medical care and related logistics for patients traveling abroad. Surgical Trip exclusively works with insurers, employers, associations, TPAs, and brokers to provide high quality international healthcare at significant cost savings.<br />Locations: Pennsylvania, Florida, Arkansas, Costa Rica<br />Employees: 13<br />Surgical Trip’s staff speaks over 4 languages, including English, Portuguese, Spanish and Filipino.<br /> <br />We are committed to:<br /><ul><li> Excellence in customer service, and holding the patient’s hand through each step of the</li></ul> medical tourism process  <br /><ul><li> A seamless communication process between patients, providers, physicians, insurers and</li></ul> Surgical Trip staff.<br /><ul><li> HIPAA privacy protection </li></ul> <br />
  3. 3. 3<br />Who is Surgical Trip?<br />Senior Leadership:<br />Tom O’Hara – President and CEO<br />
  4. 4. 4<br />Who is Surgical Trip?<br />Senior Leadership:<br />
  5. 5. 5<br />Who is Surgical Trip?<br />Senior Leadership:<br />
  6. 6. 6<br />History:<br />
  7. 7. 7<br />Business Model:<br />Surgical Trip charges a PEPM fee to provide network access and total outsourcing of the program including all employee questions, needs, travel arrangements, consierge services, medical appointments, medical records transfer, insurance liaison and follow-up care. <br />Surgical Trip provides assistance with employee communications and education including a customized website that employers can link to their benefits site as well as other customized open enrollment communication pieces. <br />2010 Employees/members within Surgical Trip Program: 8,924<br />
  8. 8. 8<br />What Separates Surgical Trip?<br /><ul><li>Most experienced Facilitator in the industry and the only company with on-the-ground experience with international patients
  9. 9. The first to receive Facilitator Certification by The Medical Tourism Association (Only two others have been certified)
  10. 10. Managed Care E&O Liability Insurance Policy that provides coverage for employers, consultants, brokers
  11. 11. Objective information source for employees
  12. 12. Knowledge of Group Health Plans, Limited Medical Plans and SPDs
  13. 13. Ability to communicate and educate employees
  14. 14. Personalized coordination of medical care and logistics for employees </li></li></ul><li>9<br />Comparison to Competitors:<br />
  15. 15. 10<br />Comparison to Competitors:(contd)<br />
  16. 16. 11<br />One StopSurgical Trip Handles Everything<br />Patient<br />Patient’s US Doctor<br />Hotel/Aftercare<br />Employer/Insurance Company<br />Hospital<br />Surgeon<br />
  17. 17. 12<br /> Medical Tourism/Global Health<br />An international medical network that provides:<br /><ul><li> High Quality Care
  18. 18. Internationally accredited hospitals/State-of-the-Art technology
  19. 19. Hospitals serve as country/region centers of excellence
  20. 20. Affiliates with major US institutions such as Harvard Medical International/Johns Hopkins
  21. 21. On-call hospital for US presidential visits
  22. 22. Significant cost savings – up to 90% savings on major surgeries</li></li></ul><li>13<br /> Statistics to Consider:<br /><ul><li>By 2050, more then 50% of the people living in the US will be of ethnic origin. *
  23. 23. There are approximately 45.5 million Hispanics and about 15.2 million Asians currently in the US.*
  24. 24. These numbers are estimated to triple and double respectively over the next forty years.*
  25. 25. In a recent Deloitte survey, 54.1% of Hispanics and 56.8% of American Asians living in the US said they would consider the option of going overseas for medical care.*
  26. 26. It is expected that orthopedic surgeries will grow as the baby boomers age. A recent study released at the annual meeting of the American Academy of Orthopedic Surgeons estimates that knee replacement surgeries over the next 25 years will grow by 673%.</li></ul>* Medical Tourism Magazine<br />
  27. 27. 14<br /> Sample Cost Savings<br />
  28. 28. 15<br /> Advantages for Insurers and Employers<br /><ul><li>Decreases health care costs while maintaining quality benefits
  29. 29. Expansion of consumer directed health
  30. 30. Employers see this as an alternative solution rather then shifting costs to employees
  31. 31. Elimination of Stop Loss claims
  32. 32. Predictability of surgery costs because pricing is “fixed”
  33. 33. Provides employees with health care value</li></li></ul><li>16<br /> Advantages for Employees<br /><ul><li>Money saving alternative
  34. 34. No deductible, coinsurance, copay
  35. 35. Money “stretching” alternative
  36. 36. Affordability of major surgeries
  37. 37. Employee choice
  38. 38. High quality of care
  39. 39. Personalized care by nurses, doctors and hospital staff</li></li></ul><li>17<br /> Types of Employees to go Overseas<br /><ul><li>Ethnic Employees
  40. 40. Comfortable traveling to their country of origin or ancestry.
  41. 41. Understand and appreciate the quality of care.
  42. 42. Non-Ethnic Employees
  43. 43. Employees that would like to travel to another country
  44. 44. Employees in a high deductible plan
  45. 45. Employees with a limited benefit plan</li></li></ul><li>18<br />Self-Funded Health Plan<br />
  46. 46. 19<br />Mini-Medical Plan<br />
  47. 47. 20<br />Projected Savings<br />*This example is based on a 3,000 man group with the median age 45<br />Estimates based on statistics from Health, United States, 2009<br />Surgical Trip cost per procedure includes all medical expenses, airfare, and hotel<br />
  48. 48. 21<br /> Destinations<br /> Costa Rica Singapore<br /> Germany South Korea<br /> India Taiwan<br /> Israel Thailand Jordan Turkey Mexico United States<br />
  49. 49. 22<br />Surgical Trip Core Medical Procedures Offered<br /><ul><li>Orthopedic
  50. 50. Heart
  51. 51. Back/Spine
  52. 52. Urology
  53. 53. Gynecology
  54. 54. Bariatric
  55. 55. General Surgery</li></li></ul><li>23<br />Additional Surgical Trip Benefits<br /><ul><li>Dental typically 60 – 70% less then US
  56. 56. Example: Dental implants in US cost $4,000 - 5,000 per tooth versus $1,400 in Costa Rica
  57. 57. Executive Checkups
  58. 58. Alternative treatments
  59. 59. IVF
  60. 60. Bariatric
  61. 61. Cosmetics</li></li></ul><li>Your International Healthcare Network<br />Patient Process<br />
  62. 62. 25<br />PatientProcess<br />Patient Inquiry<br />Medical Information Coordination<br />Scheduling and Travel Coordination<br />Travel and Medical Procedure<br />Follow-up Care<br />
  63. 63. 26<br />1. Patient Inquiry<br />Members and employees contact Surgical Trip through our website, email or toll-free number requesting information on a medical procedure at one of our partner hospitals or how the Surgical Trip program works. <br />Surgical Trip provides the following:<br /><ul><li>An initial general price estimate for the requested procedure
  64. 64. A brief description of the providers, physicians and procedure details
  65. 65. Information about the destination
  66. 66. Step-by-step description of the </li></ul> process that the employee can<br /> expect<br />
  67. 67. 27<br />2. Medical Information Coordination<br />Surgical Trip will coordinate various medical information needs which will provide our partner hospitals’ physicians with critical information about the patient’s health.<br />Surgical Trip coordinates the following:<br /><ul><li>Medical questionnaire to capture patient information
  68. 68. Request and secure transfer of diagnostic reports or imaging tests
  69. 69. Patient referrals
  70. 70. Confirmation of medical procedure and destination
  71. 71. Arrangement of physician and patient conference call
  72. 72. Constant communication between physician and patient in case additional information is required</li></li></ul><li>28<br />3. Scheduling and Travel Coordination<br />Once Surgical Trip has obtained authorization from the employee, insurance company, or employer regarding the guarantee of payment, we will begin the scheduling process. <br />Our care coordinator will develop a formal itinerary and information packet with all medical procedure, travel and accommodation information which includes the following:<br /><ul><li>Date of Surgery
  73. 73. Pre-operative exam schedule
  74. 74. Confirmed date of arrival
  75. 75. Air travel and hotel arrangements
  76. 76. Concierge service from the airport to hotel and hospital
  77. 77. Physician medical recommendations (medications to avoid, vitamins to take, etc)
  78. 78. Packing list, phone numbers and detailed hospital and destination information
  79. 79. Companion tour and activity recommendations
  80. 80. Follow-up appointment</li></li></ul><li>29<br />4. Travel and Medical Procedure<br />Prior to the trip and during the patient’s stay, a Surgical Trip care coordinator will maintain contact with the patient, hospital and family members to review the itinerary and ensure that all is set for a pleasant experience. <br />Arrival and Stay at Destination:<br /><ul><li>Concierge will pick-up the patient and companion at the airport and take them to the hotel
  81. 81. Concierge will transport the patient and companion to and from the hospital for pre-operative testing and surgery
  82. 82. Patient will be met and assisted by hospital representative during hospital stay
  83. 83. Patient will undergo the surgery
  84. 84. Once discharged from the hospital, the concierge will transport the patient and companion to the hotel
  85. 85. Patient will recuperate at the hotel and be provided therapy if required
  86. 86. Once cleared for travel, the patient and companion will be transported to the airport for the trip home</li></li></ul><li>30<br />5. Follow-up Care<br /> It is critical that the patient receive the follow-up care once home. As a result, the Surgical Trip care coordinator ensures that the patient has the follow-up appointment with his/her local physician prior to the trip even taking place. Once home, the care coordinator will re-confirm the appointment with the patient.<br />
  87. 87. Contact Information:<br />Morgan Pile, CES, GBDS<br />Telephone: (501) 213-5980 morgan@surgicaltrip.com<br />www.SurgicalTrip.com <br />Copyright © 2010 Surgical Trip, LLC<br />Reproduction without permission is prohibited.<br />

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