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Transcript of "Partner Roadmap Webinar: Partner Community (April 3, 2014)"
Partner Roadmap Webinar
Topic: Partner Community
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Safe Harbor and NDA *
*also review your Partner Non-Disclosure Agreement (NDA)
Director, Partner Community
• Access to & insight from our PM‟s& Program Staff
• Transparency with our product roadmap
• Program announcements &Alerts!
• Around once per month
Partner Roadmap Webinar Series
What‟s New & What‟s Next for ISV & SI Partners
Next session is onMay 1 at 9am Pacific
Topic:Heroku for Partners
Mar 25 – Partner Forum: Melbourne
Apr 3 - Roadmap Webinar: Partner Community
Apr 3 – Partner Marketing Office Hours (10am PT)
Apr 8 – AMP Webinar (Summer „14)
Apr 9 – Cloud Alliance Office Hours
Apr 15 – APP Academy: Sales (VC)
Apr 23 – Cloud Alliance Office Hours
Apr 23 – Partner Forum: Chicago
Apr 29 – APP Academy: Getting Started (VC)
To see more events, webinars, registrations, and
replays you may have missed, go to:
Partner Portal >Calendar
Partner Community > Calendar
Calendar of Events
Check the Portal for Updates
AppExchange Marketing Program (AMP)
Attend the webinar. View the prospectus. Fill out the interest form.
What is the timing on FY15Q2 AMP?
•Summer „14 Prospectus Coming Soon!
• April 2014: Sales start
• May–July 2014: Q2 Program
•Summer ‟14 Webinar: April 8 at 9:30am Pacific
Do you qualify for AMP?
• Revenue sharing (ISV/OEM)
• Average of 4+ star reviews
• Minimum # of reviews depends on package level
Alerts! Important Notification for Partners
Read Each Notice Carefully
Feb 4 – Channel Order App push upgrade
Mar 5 – Prepare for the NA13 Split
Mar 13 – Trial Blackout Period (April 4 – 19)
Apr 2 – Multi-currency activations suspended
Learn More About Salesforce1
Salesforce1 Keynote & Sessions
App Guidelines (UX)
VP, Partner Marketing
The World was Watching Dreamforce„13
“In a few years, Dreamforce has emerged – OK, strutted
onto the stage – as Silicon Valley's preeminent conference.
Macworld Expo? Irrelevant without Apple. RSA? Marginal
appeal. Oracle OpenWorld? Close, but not quite.”
Experience the #3 Technology Industry Event
2 Consumer Electronics Show (CES)
4 All Things D
5 Apple Worldwide Developers Conference
6 Electronic Entertainment Expo
7 Google I/O
8 TechCrunch Disrupt
9 Oracle OpenWorld
10 Cisco Live
11 SAP‟s Sapphire Now
Source: BizBash, September 2013
Learn to Build Your Business
1,400+ breakout sessions
60+ partner specific sessions
Meet with product experts
1000‟s of product demos from
salesforce.com and our ecosystem of
Get Inspired and Give Back to the Community
• Industry leaders
• Visionary thought leaders
• Surprise guests
• The future of our products, the
industry, and the world
Generate Buzz for Unparalleled Awareness and Demand
• Connect 150K+ Dreamforce attendees
before, during and after the event on
• Drive awareness and create demand
with presence in the Dreamforce Expo
• Choose from a la carte sponsorships to
differentiate your brand, app or solution
• Sign up early to secure the best
IDC believes vendor and partner success in 2014 will be directly
proportional to the quality, breadth, and extent of sales and technical
enablement developed and provided by vendors to the channel.
Enablement will become the new currency, superseding financial
incentives in driving the vendor/channel relationship. Vendors that
provide the most compelling and useful enablement for their
partners will gain channel dominance.
Paul Edwards, IDC Insights, February 9, 2014
“Partner Enablement Will Become the New Currency”
Email Then Webinars Best Way to Communicate With Partners;
Portal Increases in Importance
Please select your top two communication
channels that you would most prefer to learn
about relevant partner-related updates
2009 2010 2011 2012 2014
Email 60% 54% 60% 54% 51%
Webinars (live or on-demand) 38% 46% 40% 34% 33%
Partner portal website 30% 27% 27% 22% 26%
Live events (e.g., Dreamforce, Partner Summit) 21% 24% 25% 24% 22%
Partner Newsflash 17% 23% 20% 25% 21%
Blogs 15% 15% 16% 11% 17%
Chatter (an org specifically for SFDC partners) NA NA NA 17% 13%
LinkedIn NA NA NA 10% 11%
Facebook 5%* 6%* 4% 2% 4%
Twitter 5%* 6%* 2% 4% 3%
Phone 11% 3% 5% 2% 2%
* Voice of the Salesforce Partner - Annual Survey (March 2014)
Partner Community Is Now Live For All Partners!
Phase 1 (March 24)
Chatter, Education, & News
Phase 2 (June 2014)
Cases, Search, Console
More details soon
Advantage #4 – Single Sign-On!
Partners now have the choice with SSO
One-time setup step
Cases and other individual data will be brought over later this
Still need the @partnerforce login for the Partner Portal
New partners? There is a new Partner Unified Lead Form
Advantage #5 – SEARCH is Coming Soon!
FUTURE STATE (August 2014)
With Single-Sign On, It‟s as Easy as 1, 2, 3!
Go To http://partners.salesforce.com/
Select „Get Access‟.
Use your Salesforce org + Partner Portal login.
You‟re In! Welcome to the Partner Community!
This is a ONE-TIME step.
Need Help? Go to http://p.force.com/signup for an FAQ.
Do I need my portal login
AND Partner Community
YES - You need BOTH logins for the next few months
News, Events, & Alerts
New! Partner Community
Create Dev & Test Orgs
Free Training Signup (LMS)
Education & Resources (SI)
Are we bringing the same
portal content over to the
Yes. . .
Partner User Groups
Releases & Pilots
Yes. . .but new stuff too!
Partner User Groups
Releases & Pilots
ISV Business Org
APP Lifecycle Tutorial
Is the Partner Community for
both ISV & SI partners?
YES – Partner Community is for all partners
Education (ISV currently)
News, Events, & Alerts
Partner Community Rollout: Now Until Dreamforce „14
March 24 - 31
• Early Access
• Roadmap Invite
• Roadmap Webinar (4/3)
• Email to Partners (4/7)
• Roadmap updates
April 1 – 7
PC is Live
More Functions Added
• Partner Keynote
• Demo Stations
Best Practices for Partner Community Collaboration
All the normal unwritten social media rules apply
Use your best judgment
Be helpful and add value
For tough cases, Log a Case! http://p.force.com/case(portal login)
Developer or test org? http://p.force.com/org (portal login)
Sign up for free recorded training? http://p.force.com/LMS (portal login)
Platform Idea? http://p.force.com/ideasplatform
Use #Topics instead of groups (#bestpractice)
Collaborate and have fun!
Get Access to the new Partner Community
Post Your Picture
Let us see who you are!
Join the Partner Community Chatter Group
o In that group, select:
Email Settings >Daily Digest
Encourage your colleagues to do the same
Go to p.force.com/signupfor help
Collaborate and have fun!