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Alliances & Channels Quarterly Update (June 2, 2014)
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Alliances & Channels Quarterly Update (June 2, 2014)



Alliances & Channels Quarterly Update (June 2, 2014) with Tyler Prince, EVP WW Alliances & Channels.

Alliances & Channels Quarterly Update (June 2, 2014) with Tyler Prince, EVP WW Alliances & Channels.



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  • Key Takeaway: We are a publicly traded company. Please make your buying decisions only on the products commercially available from Salesforce.com. <br /> <br /> Talk Track: <br /> Before I begin, just a word from our lawyers.  We are a publicly held company and this is our safe harbor statement which if you cannot read, you can find on our website.  Any purchasing decisions you make, should be made based on currently available technology. <br />
  • Just recently, we announced 37% growth driven by tremendous customer success, with a phenomenal 42% dollar growth in EMEA. <br /> We delivered a $1.23 billion quarter which is a huge accomplishment for any company and raised our guidance for the full fiscal year by $40M, bringing us to $5.34B. <br /> In our earnings call, we highlighted some of our big wins in Q1, partners played a key role in every single one. <br /> <br /> For example: Manulife, one of the world’s largest insurance and financial services providers selected the Service Cloud to create a single customer engagement platform and deliver personalized service across all of their life insurance wealth management and investment products – and IBM was key in that deal. <br /> Another big win is Sky Italia in Italy who selected us for Service Cloud, Platform and Communities – and Deloitte was invaluable with that deal. <br /> On the earnings call, if you were able to listen in, you would have heard Keith Block, our Vice Chairman, talk to the financial analysts about the investment in both SI and ISVs partners who will be an engine for future growth. And our CEO Marc talking about how impressed he is with the ISV solutions on the Appexchange and how ISVs are a catalyst for Salesforce1 platform. <br /> <br /> All in all, a strong showing in Q1 – you know Q1 is traditionally a tough quarter with sales kickoffs and territory alignments, but we hit the ground running and have a strong start to the FY. <br /> <br /> <br /> <br /> <br />
  • You’ve probably seen a version of this slide from me or someone else in the past – we like our accolades! <br /> <br /> I’d like to call your attention to a couple of new items though – IDC has named us the Enterprise Cloud Computing market share leader and then we were just named Fortune magazine’s Most Admired Software Company for the second year in a row. <br /> <br /> Even our culture has been recognized, and we just had our 15 year anniversary and really celebrated our unique culture in all our offices around the world.
  • OK and here’s the eye chart! <br /> The key point of course is that our little Salesforce dot is in the magic quadrant at the top right. <br /> We’ve held the dominant position for Sales and Service Cloud but this is the first year that we have had this great position for the Platform as well – no doubt linked to the rollout of our Salesforce1 platform. <br /> <br />
  • Top line growth was excellent for the partner business – partner sourced ACV accounted for 12.5% of our overall ACV number <br /> We also saw a 40% increase in the number of ISV orders with phenomenal growth in Europe. <br /> And we’ll hear more about the new Partner Community in a few minutes <br />
  • We’re also in the middle of our Salesforce1 World Tour – we hope many of you have had the chance to attend. <br /> Our event in London had over 10,000 registered so the events are getting bigger! <br /> If you haven’t attended one yet, I hope one of the upcoming cities might work for you.
  • And in conjunction with many of the Salesforce1 tours, we’ve been running all day Partner Forums the day prior with strategic business and technical content including roadmaps presented by our cloud product teams. <br /> <br /> If you haven’t been able to attend one of our Forums, we have Toronto and Munich coming up in June!
  • Now, let’s look forward to Q2 and spend some time talking about two topics that partners have expressed a lot of interest in. <br /> <br /> I’d like two members of my management team to join me to do a deeper dive into these topics. <br /> <br /> I’ll start with Kori O’Brien who will share more details about Salesforce’s industries strategy and the new Industries Business Unit.
  • We are taking our deep expertise in working with leading companies in various industries and are using it to deliver relevant, scalable solutions that will transform how they sell, service, and market to customers. <br /> <br /> Every industry is facing disruption today. We can help transform their business models. <br /> <br /> Salesforce is focused on providing dynamic industry solutions that connect to customers in the social, mobile, cloud, and connected device world
  • It starts with our ability to speak the language of the customer, of the industry. And we’ve built a team of leaders who can walk into C-suites and connect immediately with the business leader. They understand industry challenges. They know what’s going on, and how to fix it.
  • Neeracha – the Partner Community looks great, tell us more about it. <br /> <br /> So then what’s happening to the old Partner Portal?
  • <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Transition: So let’s look at the incredible opp in 2015. The world is going mobile. Companies need to get on board. Let’s take a look at some incredible statistics coming down the pipeline. <br /> <br />
  • Take Away <br /> Heroku and force.com work together. Apps build on Heroku and Force can be sync’d so your customer data can be tracked in Salesforce. <br /> <br /> Talk Track <br /> At Dreamforce we announced Heroku1, a powerful way for developers to synch data from customer apps built on heroku with force.com <br /> <br /> Developers can now build customer apps in any language and seamlessly integrate these apps with the customer’s profile in force.com, making every interaction more meaningful. <br /> <br /> No matter how you want to build apps they can now easily connect with salesforce.
  • App Dev non-started <br /> <br />
  • And don’t forget to join us at Dreamforce! Registration has just gone live, and initial demand has been strong!
  • It will be bigger and better than ever – amazing technical and business sessions throughout including opportunities to get certified on-site. <br /> Network with countless customers and partners. <br /> <br /> And of course, the inspirational content and speakers that you’ve come to expect from us.
  • We’re ready for your questions – anything we don’t get to live, we’ll make sure to respond personally to each of you. <br /> <br /> While you’re getting questions into the web console here, I’d like to wrap it up by saying that we’re coming off a great quarter, lots of momentum with the Salesforce1 tours, some great new products like Heroku Connect for you to leverage and then it’s the road to Dreamforce for us. <br /> So thank you to you all for contributing to our strong start for the year – and now to questions. Neeracha – can you tee up the first question? <br />