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“Next Generation Policy and
Regulatory Environment-India”

          Satya N. Gupta
     Chief Regulatory Advisor
         India & SAARC,
       BT Global Services



                                1
Content
• Broad ICT scenario – India

• Existing licensing regime -Salient features

• Next Generation India – SWOT analysis of present
  Licencing framework

• Regulatory Challenges for NGN

• Road ahead – Next Generation Policy and Regulation




                                                       2
Broad ICT Statistics-India
                                  (July, 2009)

1) Population- 1.1 billion
2) Fixed Teledensity – 3.5 (39 million nos.)
3) Mobile Teledensity – 33.0 (400 million nos.)
4) Overall Teledensity- 40 (440million nos.)
5) Internet Connections- 12 million ( 45 mn including wireless)
6) No. of PCs- 25 million
7) No. of TVs- 120 million
8) No. of Cable TV Connections- 65 million
9) International Connectivity- 500 Gbps/16.7Tbps (Designed)
10) National connectivity- 10 Gbps (7 Lakh Kms)
11) Broadband Connection (>=256 Kbps) – 6.5 Millions
12) International Gateways - 30 ( Including 9 on Submarine cables)
NGN – a layered architecture distributing intelligence
                   at every layer

                                                                                                          Control
                                                                                                          Bearer
       Application                                                             Application
         Layer                                                                  Services

                                                                                                    Internet

   Service Control
        Layer                          Softswitch                       IP Service
                                        Control                         Switching


      Transport Layer
     (core and access)
                                         Media
    PSTN                                Gateways

                                                              Multiservice
  Broadband        RAS
                   RAS                                      Packet Switching            X
   Access      DSLAM                     X
               DSLAM                                X                            National Optical
                                                                    X     X                           X        X
              GbE          ACCESS       Metro Optical
              GbE                                                                         X
                          NETWORK                       X
                Frame/
                 Frame/                      X
                 ATM
                  ATM
                                                            CORE NETWORKS
                    CPE
                    CPE
                            Wireless
                            Wireless
                                                                                                                    4
Emerging NGN Applications – EOIP
Voice over IP     Unified Messaging          BB - High Speed Internet
Primary line      Content Delivery           PC to Phone
Second line       Games                      Phone to PC
IP Centrex usage  Downloads (MP3)           IP VPN (data)
Voice VPN         Gambling                 BW on-demand
IP Centrex        Video on demand          QOS on demand
TV on demand      Quad play
                  Instant messaging presence management
Multimedia Conferencing
Virtualisation
Collaboration
Grid computing      Long distance bypass      MMS on fixed network
Location Based Services (LBS)
FMC (Fixed Mobile Con.)
Distance learning                          3G & beyond applications
E-Commerce
Remote lab        IP offload

                                                                        5
Institutional Framework for the Indian Telecommunication

Act/ Legislation                           Parliament of India
    Making
                                       Recommendations
               Govt. of India (Ministry for Licensing       TRAI                  TDSAT
    Policy
    Making
               of Communications &IT)
                                                     Regulation (Tariff,    Dispute Resolution &
                                                   Interconnection, QOS)   Appeal for DOT & TRAI
                                                                                  Directives
 Spectrum            Wireless               DOT/ Telecom
Management          Planning &                                   Executive and
                                             Commission            Licensing
                   Coordination
                   Wing (WPC)

 Standardization
                          Telecom           Centre for Development
  & Technical
   Inspection           Engineering         of Telematics (C-DOT)                Operators
                        Centre (TEC)
                                              Telecom                                 Service
                    Type Approvals             R&D                                   Provision

   Equipment          Manufacturers and                                                   End
    Supply                                                             Subscribers       Usage
                      System Integrators
Categories of Telecom Licenses
i)    Access Providers (APs) ----- (Access to Customer/ Local Service)
      - Fixed Service Providers/ Basic Service Operators (BSO)        Combined as Unified Access
      - Cellular Mobile Service Providers (CMSP)                      Service (UAS) since Oct’03
      - Internet Service Providers (ISP)
      - Cable TV Operators (CaTVO)
ii) Long Distance Operators -----(Long Distance telecommunication)
      - National Long Distance Operators (NLDO)
      - International Long Distance Operators (ILDO)
iii) Infrastructure Providers ------(Infrastructure to the Licensed Telecom Service Providers)
      - Infrastructure Provider Category –I (IP-I)
      - Infrastructure Provider Category –II (IP-II) – Migrated to NLDO
iv) Value Added Service Providers -(Other than Access & Long Distance Services)
      - Public Mobile Radio Trunking Service Providers (PMRTS)
      - Paging Service Providers (PgSP)
      - VSAT Service Providers (VSATSP)
      - Voice Mail/ Unified Messaging Service Providers (VMSP/ UMSP)
v) Other Service Providers (OSP) -----(Other than all above, Non-facility based Operators)
      - ITES, Call Centres
      - CUG (Closed User Group)
      - Emergency Communication Services
      - Tele-medicine, Tele-health, Tele-education etc.
vi) Broadcast Services
      - Radio & TV Broadcast (FM, Terrestrial TV etc.)
      - DTH
                                                                                                   7
      - Cable TV
Service specific licensing in India
  Type of Service      Service Area        Connectivity        Entry Fee         Annual License Fee
                                            with PSTN                             (% revenue share)
       ILD             International     Full PSTN/PLMN       Rs.25 million               6%
                                          Interconnection
       NLD               National              -do-          Rs. 25 million               6%

  Unified Access          Circle               -do-         Different for each   Type A - 10%
(Fixed and Mobile)                                           Circle based on     Type B - 8%
      (UASP)                                                  bidding for 4th    Type C - 6%
                                                                  license
  Global Mobile        International           -do-          Rs. 10 million               6%
Communication by
    Satellite
      VSAT               National               No            Rs. 3 million               6%
                                          Interconnection
  Radio Paging        City wise and          One Way                                      5%
Service Providers      Circle wise        Interconnection
                                             with PSTN
 Internet Service     National, Circle         -do-         Rs. 3 Million (All    Nil (6% for Internet
    Providers              wise                                  India)               Telephony)
Public Mobile Radio   City wise and      Limited      One          Nil                    5%
 Trunked Service       Circle wise              way
  Infrastructure         National              NA                  Nil                    Nil
  Providers Cat I
   OSP (Other          Site Specific        Application            Nil                    Nil            8
Service Providers)                           services
Promoting Competition and Liberalisation in
                        Phases
                                                                              Value Added
                                            Fixed                            Services (VAS)
     Mobile
0                                         Monopoly

                        Duopoly in           Nation wide       Monopoly in
1   Duopoly          Access, Monopoly         Duopoly            Access,
                     in Long distance                         competition in
                                                              Long distance


2      3-4
    operators
                                          Open competition
     Unified                            Unrestricted entry in all
3                                        segments e.g. India
     Access

4             Unified Licensing/ Authorization (de-licensing)
          Single service-agnostic license for all telecom services and class license
                         (authorization) for all value added services                         9
Salient features of existing regime
•   Unified Access (technology-neutral) – coexistence of GSM/ CDMA
    (WLL), Fixed
•   Very low termination rates (< 1 cent/min) (same for fixed and mobile)
•   Very low carriage charges (1 cent/min)
•   Very low mobile tariff (2 cent/min)
•   Very low long distance tariff (2 cent/min)
•   Very low ARPU (8 US$/month)
•   Very low Broadband charges (5 US$/month)
•   Low rural tele-density (< 12%)
•   Unmet mobile network coverage (< 75% of population)
•   Overcapacity for international bandwidth (17 Tbps/ 500 Gbps)
•   Wide spread national backbone (7.5 lakhs Km)
•   Dominance of wireless access (365 million mobiles vis-à-vis 39 million
    wirelines)
•   Monthly subscribers additions – >10 million
•   Large cable TV homes population- (65 million)
                                                                             10
Telecom India – A SWOT Analysis

–Strength of present policy framework
–Weaknesses
–Opportunity
–Threats/ Risks




                                        11
Strength of present Licencing
             framework
•   Open unrestricted competition in all segments (including mobile)
•   Access service provision unified (broadband, triple play, internet
    telephony permitted in addition to voice, fixed/ mobile/ WLL)
•   General technology-neutrality (technology option left to operators)
•   General tariff forbearance (Except leased lines where competition
    is not enough)
•   Broadband policy in place (Govt’s mission to accelerate access)
•   Access network dominated by wireless (440 million out of 480
    million)
•   More than 10 million mobiles additions per month
•   65 million cable TV homes and 39 million wirelines
•   Proactive regulator (initiatives on emerging issues like VOIP
    NGN,IPv6,Unified Licensing,Resale in IPLC,MVNO,MNP,Calling
    Cards,Waiving off of ADC etc.)
                                                                          12
Weaknesses-Major Challenges
• Multiple regulatory agencies - licensor (DOT),
  spectrum management (WPC), technical regulation
  (TEC), interconnection, tariff & QOS (TRAI),dispute
  settlement(TDSAT),USO,SecurityAgencies,Competitio
  n Commission – (Fragmented) .
• Policy Maker, Regulator, Incumbent Operator –
  managed by same cadre on reversible secondment
  basis.
• Non-functional separation of national infrastructure
  (no competition for bottleneck facilities)
• Legacy interconnection regime- Usage based,CPNP
• NO General Resale(non-facility based operators)
• Value-added service providers,ISPs not treated as
  interconnection entity and not allowed full play.
• USO Adm-A Govt. Arm-Huge Unspendable Surplus           13
Opportunity
• Large unmet demand for telecom services (telephony tele-
  density– 38%, Broadband penetration - 0.5%)
• Mobile coverage only 75% (25% of large geography green)
• Rationalization of network resulting into simplicity and
  reduced OPEX
• Network expansion by using future proof technology (NGN)
• EX-ANTE regulation for NGN to remove uncertainties
• Involvement of industry in various issues fully in a pro-
  active manner
• Learn from the experiences of developed countries
• Be a part of NGN pioneers for the region (Asia-Pacific)
• Bring urban services to rural area (bridge digital divide)


                                                               14
Threats

• Standards and interoperability issues yet to be
  settled
• Technical challenges in Emergency access/
  Security monitoring
• High CAPEX without corresponding increase
  in ARPU ( ROI Issue)
• Project oriented risks due to huge scope and
  costs in dynamic technology environment
• Uncertainty over spectrum issues
                                                    15
Security
                                                                            Security
               Regulation of
                Regulation of
           “Plain Old Telephone
            “Plain Old Telephone                           Privacy
                                                           Privacy
             Service (POTS)”
              Service (POTS)”

                            Consumer
                            Consumer      Quality of
    Numbering
    Numbering                             Quality of
                            protection
                             protection    Service
                                           Service

   Interconnection
    Interconnection                        Emergency
                                           Emergency
                                            Access
                                             Access

                                                                           Competition
                                                                           Competition
                                               Interconnection
                                                Interconnection

                                                           “Next Generation” Long
                                                                 term issues
                                                        Core policy areas:
                                                        •Competition         (level-playing
                                                        field), Interconnection
                                                        •Consumer        (QOS,     privacy,
Regulatory implications of NGN                          emergency access)
                                                        •Security & legal interception
 Source: ASTAP05_WS.IP&NGN-09                           Scope for light-touch regulation16
Road ahead – Next Generation
        Policy and Regulation
•   Unification of Licensing and regulatory functions – Converged Regulator
    with Empowerment and Autonomy
•   Manning of regulatory positions by industry experts also and not only
    from incumbent and government
•   Autonomy to USO Adm and Moratorium on USO Levy
•   A single technology-neutral, service-agnostic license (one license - one
    network – all services)
•   Class/Authorisation for value added , application and content services
•   A capacity based, open access, interconnect regime
•   Functional separation of incumbent to unlock the potential of existing
    infrastructure and to enable competition
•   Telecom Ombudsman to enforce QOS.
•   Next generation telecom policy based on emerging technological and
    regulatory trends to encourage the investment, innovation and
    competition


                                                                               17
Thank You

       Satya N. Gupta
  Chief Regulatory Advisor
  India and SAARC, BTGS
E-mail: satyen.gupta@bt.com,

                               18

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BT Represented at The Mobile VAS SUMMIT 2009 by Virtue Insight

  • 1. “Next Generation Policy and Regulatory Environment-India” Satya N. Gupta Chief Regulatory Advisor India & SAARC, BT Global Services 1
  • 2. Content • Broad ICT scenario – India • Existing licensing regime -Salient features • Next Generation India – SWOT analysis of present Licencing framework • Regulatory Challenges for NGN • Road ahead – Next Generation Policy and Regulation 2
  • 3. Broad ICT Statistics-India (July, 2009) 1) Population- 1.1 billion 2) Fixed Teledensity – 3.5 (39 million nos.) 3) Mobile Teledensity – 33.0 (400 million nos.) 4) Overall Teledensity- 40 (440million nos.) 5) Internet Connections- 12 million ( 45 mn including wireless) 6) No. of PCs- 25 million 7) No. of TVs- 120 million 8) No. of Cable TV Connections- 65 million 9) International Connectivity- 500 Gbps/16.7Tbps (Designed) 10) National connectivity- 10 Gbps (7 Lakh Kms) 11) Broadband Connection (>=256 Kbps) – 6.5 Millions 12) International Gateways - 30 ( Including 9 on Submarine cables)
  • 4. NGN – a layered architecture distributing intelligence at every layer Control Bearer Application Application Layer Services Internet Service Control Layer Softswitch IP Service Control Switching Transport Layer (core and access) Media PSTN Gateways Multiservice Broadband RAS RAS Packet Switching X Access DSLAM X DSLAM X National Optical X X X X GbE ACCESS Metro Optical GbE X NETWORK X Frame/ Frame/ X ATM ATM CORE NETWORKS CPE CPE Wireless Wireless 4
  • 5. Emerging NGN Applications – EOIP Voice over IP Unified Messaging BB - High Speed Internet Primary line Content Delivery PC to Phone Second line Games Phone to PC IP Centrex usage Downloads (MP3) IP VPN (data) Voice VPN Gambling BW on-demand IP Centrex Video on demand QOS on demand TV on demand Quad play Instant messaging presence management Multimedia Conferencing Virtualisation Collaboration Grid computing Long distance bypass MMS on fixed network Location Based Services (LBS) FMC (Fixed Mobile Con.) Distance learning 3G & beyond applications E-Commerce Remote lab IP offload 5
  • 6. Institutional Framework for the Indian Telecommunication Act/ Legislation Parliament of India Making Recommendations Govt. of India (Ministry for Licensing TRAI TDSAT Policy Making of Communications &IT) Regulation (Tariff, Dispute Resolution & Interconnection, QOS) Appeal for DOT & TRAI Directives Spectrum Wireless DOT/ Telecom Management Planning & Executive and Commission Licensing Coordination Wing (WPC) Standardization Telecom Centre for Development & Technical Inspection Engineering of Telematics (C-DOT) Operators Centre (TEC) Telecom Service Type Approvals R&D Provision Equipment Manufacturers and End Supply Subscribers Usage System Integrators
  • 7. Categories of Telecom Licenses i) Access Providers (APs) ----- (Access to Customer/ Local Service) - Fixed Service Providers/ Basic Service Operators (BSO) Combined as Unified Access - Cellular Mobile Service Providers (CMSP) Service (UAS) since Oct’03 - Internet Service Providers (ISP) - Cable TV Operators (CaTVO) ii) Long Distance Operators -----(Long Distance telecommunication) - National Long Distance Operators (NLDO) - International Long Distance Operators (ILDO) iii) Infrastructure Providers ------(Infrastructure to the Licensed Telecom Service Providers) - Infrastructure Provider Category –I (IP-I) - Infrastructure Provider Category –II (IP-II) – Migrated to NLDO iv) Value Added Service Providers -(Other than Access & Long Distance Services) - Public Mobile Radio Trunking Service Providers (PMRTS) - Paging Service Providers (PgSP) - VSAT Service Providers (VSATSP) - Voice Mail/ Unified Messaging Service Providers (VMSP/ UMSP) v) Other Service Providers (OSP) -----(Other than all above, Non-facility based Operators) - ITES, Call Centres - CUG (Closed User Group) - Emergency Communication Services - Tele-medicine, Tele-health, Tele-education etc. vi) Broadcast Services - Radio & TV Broadcast (FM, Terrestrial TV etc.) - DTH 7 - Cable TV
  • 8. Service specific licensing in India Type of Service Service Area Connectivity Entry Fee Annual License Fee with PSTN (% revenue share) ILD International Full PSTN/PLMN Rs.25 million 6% Interconnection NLD National -do- Rs. 25 million 6% Unified Access Circle -do- Different for each Type A - 10% (Fixed and Mobile) Circle based on Type B - 8% (UASP) bidding for 4th Type C - 6% license Global Mobile International -do- Rs. 10 million 6% Communication by Satellite VSAT National No Rs. 3 million 6% Interconnection Radio Paging City wise and One Way 5% Service Providers Circle wise Interconnection with PSTN Internet Service National, Circle -do- Rs. 3 Million (All Nil (6% for Internet Providers wise India) Telephony) Public Mobile Radio City wise and Limited One Nil 5% Trunked Service Circle wise way Infrastructure National NA Nil Nil Providers Cat I OSP (Other Site Specific Application Nil Nil 8 Service Providers) services
  • 9. Promoting Competition and Liberalisation in Phases Value Added Fixed Services (VAS) Mobile 0 Monopoly Duopoly in Nation wide Monopoly in 1 Duopoly Access, Monopoly Duopoly Access, in Long distance competition in Long distance 2 3-4 operators Open competition Unified Unrestricted entry in all 3 segments e.g. India Access 4 Unified Licensing/ Authorization (de-licensing) Single service-agnostic license for all telecom services and class license (authorization) for all value added services 9
  • 10. Salient features of existing regime • Unified Access (technology-neutral) – coexistence of GSM/ CDMA (WLL), Fixed • Very low termination rates (< 1 cent/min) (same for fixed and mobile) • Very low carriage charges (1 cent/min) • Very low mobile tariff (2 cent/min) • Very low long distance tariff (2 cent/min) • Very low ARPU (8 US$/month) • Very low Broadband charges (5 US$/month) • Low rural tele-density (< 12%) • Unmet mobile network coverage (< 75% of population) • Overcapacity for international bandwidth (17 Tbps/ 500 Gbps) • Wide spread national backbone (7.5 lakhs Km) • Dominance of wireless access (365 million mobiles vis-à-vis 39 million wirelines) • Monthly subscribers additions – >10 million • Large cable TV homes population- (65 million) 10
  • 11. Telecom India – A SWOT Analysis –Strength of present policy framework –Weaknesses –Opportunity –Threats/ Risks 11
  • 12. Strength of present Licencing framework • Open unrestricted competition in all segments (including mobile) • Access service provision unified (broadband, triple play, internet telephony permitted in addition to voice, fixed/ mobile/ WLL) • General technology-neutrality (technology option left to operators) • General tariff forbearance (Except leased lines where competition is not enough) • Broadband policy in place (Govt’s mission to accelerate access) • Access network dominated by wireless (440 million out of 480 million) • More than 10 million mobiles additions per month • 65 million cable TV homes and 39 million wirelines • Proactive regulator (initiatives on emerging issues like VOIP NGN,IPv6,Unified Licensing,Resale in IPLC,MVNO,MNP,Calling Cards,Waiving off of ADC etc.) 12
  • 13. Weaknesses-Major Challenges • Multiple regulatory agencies - licensor (DOT), spectrum management (WPC), technical regulation (TEC), interconnection, tariff & QOS (TRAI),dispute settlement(TDSAT),USO,SecurityAgencies,Competitio n Commission – (Fragmented) . • Policy Maker, Regulator, Incumbent Operator – managed by same cadre on reversible secondment basis. • Non-functional separation of national infrastructure (no competition for bottleneck facilities) • Legacy interconnection regime- Usage based,CPNP • NO General Resale(non-facility based operators) • Value-added service providers,ISPs not treated as interconnection entity and not allowed full play. • USO Adm-A Govt. Arm-Huge Unspendable Surplus 13
  • 14. Opportunity • Large unmet demand for telecom services (telephony tele- density– 38%, Broadband penetration - 0.5%) • Mobile coverage only 75% (25% of large geography green) • Rationalization of network resulting into simplicity and reduced OPEX • Network expansion by using future proof technology (NGN) • EX-ANTE regulation for NGN to remove uncertainties • Involvement of industry in various issues fully in a pro- active manner • Learn from the experiences of developed countries • Be a part of NGN pioneers for the region (Asia-Pacific) • Bring urban services to rural area (bridge digital divide) 14
  • 15. Threats • Standards and interoperability issues yet to be settled • Technical challenges in Emergency access/ Security monitoring • High CAPEX without corresponding increase in ARPU ( ROI Issue) • Project oriented risks due to huge scope and costs in dynamic technology environment • Uncertainty over spectrum issues 15
  • 16. Security Security Regulation of Regulation of “Plain Old Telephone “Plain Old Telephone Privacy Privacy Service (POTS)” Service (POTS)” Consumer Consumer Quality of Numbering Numbering Quality of protection protection Service Service Interconnection Interconnection Emergency Emergency Access Access Competition Competition Interconnection Interconnection “Next Generation” Long term issues Core policy areas: •Competition (level-playing field), Interconnection •Consumer (QOS, privacy, Regulatory implications of NGN emergency access) •Security & legal interception Source: ASTAP05_WS.IP&NGN-09 Scope for light-touch regulation16
  • 17. Road ahead – Next Generation Policy and Regulation • Unification of Licensing and regulatory functions – Converged Regulator with Empowerment and Autonomy • Manning of regulatory positions by industry experts also and not only from incumbent and government • Autonomy to USO Adm and Moratorium on USO Levy • A single technology-neutral, service-agnostic license (one license - one network – all services) • Class/Authorisation for value added , application and content services • A capacity based, open access, interconnect regime • Functional separation of incumbent to unlock the potential of existing infrastructure and to enable competition • Telecom Ombudsman to enforce QOS. • Next generation telecom policy based on emerging technological and regulatory trends to encourage the investment, innovation and competition 17
  • 18. Thank You Satya N. Gupta Chief Regulatory Advisor India and SAARC, BTGS E-mail: satyen.gupta@bt.com, 18