M O H A M M E D S H A B I RP A R I N D A R A J A P A K S H AA S H E N I J A Y A W A R D E N AD U L A N J A N W E N G A P P U L I A R A R A C H C H IA Y Y O O B H A M Z ACeylon Tobacco Company(CTC)
• Ceylon Tobacco Company PLC engages in the manufacture, marketing,and export of cigarettes.• Incorporated in: 1932• Headquarters at : Colombo 15, Sri Lanka• A subsidiary of British American Tobacco Holdings (Sri Lanka) BV.Principal Activities1. Manufacture and marketing of cigarettes and smoking tobacco.2. Tobacco Merchants.3. Export of cigarettes, leaf tobacco and foliage plants. Financial Services.An Overview
Dunhill Pall MallJohn Player Gold LeafCapstanFour Aces Three RosesViceroyCTC Products
• Jayampathi Bandaranayake - Chairman• James Yamanaka - Chief Executive Officer• James Yamanaka - Managing Director• Jayampathi Bandaranayake - Director/Member Of The Board• Mobasher Raza - Director/Member Of The BoardKey Executives
VisionTo be the Inspiration for Corporate Excellence inSri LankaMissionTo secure and perpetuate CTCs leadership role inthe Sri Lankan tobacco market by achievingconsumer driven cost/quality leadership in theSouth Asian region.
CTC contributes to around 10% of total government tax revenue. Provide direct and indirect employment to a significant number of Sri-Lankans. In 2009, CTC was a key source of revenue to the Government of SriLanka contributing a total of 52.4 billion rupees1. 7.6 percent of the countrys total tax revenue2. Approximately 2.2 percent of the GDP. Shareholders:1. British American Tobacco plc. : 84.13%2. FTR Holdings SA : 8.32%.Facts
Open mindednessWe listen actively, communicate openly and value feedback.We are open and honest in all our dealings and foster a climate of trust andsupport.Strength from diversityWe seek ideas and accept input from a range of sources.We know and value individual abilities and utilize these in improving teamcontribution.Freedom through responsibilityWe are accountable to our people and responsible to the resources they need.We actively coach and develop our people.Enterprising spiritConstantly provide opportunities and experiences to learn and grow to maximizeindividual potential.Values
Future talents – Employees who can train and develop for fulfillingfuture requirements of the company.• Talented enough to catch the knowledge and skills easily.Key players – These employees are the experienced and responsibleemployees of the company.• Have the knowledge, experience and skills on how the currentprocess is going.• Knows how to react immediately in a situation.Others - Other employees are normal staff.• Go through a usual process as employees.Employee Categories
"Your Voice Survey" –• A diagnostic tool designed to measureorganizational climate, employee satisfaction andmorale. This identifies & prioritizes action andbehavior which would make theorganization a Great Place to Work. It provides an opportunity for theemployees to express their thoughts andfeelings about the workplace.• Not only to identify and celebrate the strengths as aCompany, but also to identify improvements thatcan be made.• As a result of "Your Voice Survey" for 2007, anumber of initiatives and action plans were takenplace at an organizational & functional level.CultureAn environment where people are inspired to perform
Being the only production company inSri Lanka’s top 10 Business rankings2004 – 2005 2011 – 2012(Business Today top 10)
High share prices and demand at the sharemarket
Backing from a multinational corporation( British American Tobacco PLC ) Technologically advanced production facility Highly talented workforce Consequent good performances Addiction of people
•To minimize or eliminate threats and exploit opportunities.•Planning to anticipate and respond to volatile and disruptiveenvironmental changes.•Build Strategic Plans of Actions•Avoid taking action that is doomed to failure from thebeginning, for reasons beyond the control•Help to adapt quickly to the realities of the new environment.•Have position in competitive market place•Create the brand that will propel your products ahead•Know potential investment areas•Have strategic options such as entering a new market orlaunching new ProductsWhy it is important
•Government rules and regulations•Formal and informal rules• Environmental pollution•Trade barriers•Government is imposing taxes on cigarettes andincreasing it at every annual budget.•Regulating marketing, forbidding any marketingcampaigns and avoid sponsorships•Prohibiting smoking in public areasPolitical Factors
•Reduction in sales•Higher Taxes•Economy crisis in the country and the buyingpower or cost of living•Dollar valueEconomical Factors
•People are encouraged to stop smoking•People who work in manufacturing cigarettes areconsidered to be doing harm to the society•Recruit male employees for some sections•Looking for young crowd•Arising of health problems•Growth of usage of young agedpeople and femalesSocio –Cultural Factors
•The changes of the technology and higher costfor bringing new technology•Cost for training programmes•Arrival of internetTechnological Factors
Being ProactiveByDulanjan Wengappuliararachchi
Industry at a volatile state Need of forecasting If situation arises will be highly costly Better to have reserves Better management Ensure survival in the marketWhy be proactive
Marketing No marketing means no sales Regulations imposed by government Socio-cultural factors Taking on the cyber marketing Addressing the niche market directly
Environmental Pollution Local tobacco farmers contribute Safeguarding the environment Better living for farmers CSR activities Re-planting trees and nourishing Green garden concepts Green concept at head office
Technology Highly technological production process New equipment introduced BAT requiring new tech to beused Training local staff Foreign training trips Off the job training Attitude training
Why Information TechnologyInformation Technology facilitates Decision making Control and Coordination Risk management Organization process Aiming towards organization objectives.
Information System Strategy Information Technology Strategy Information Management Strategy
Information System StrategyDetermines the long term Information requirement of theorganization and is concerned with acquiring ,storing andmaking available information across the organization To satisfy information needs Quicker Decision Making Pro active approach Easy access to information Ensure efficient organization process
Information Technology StrategyDefines the specific system requirements of thehardware,software,operating systems and backup facilities.Information Management StrategyThis concerns on which information is stored and madeavailable. Control procedures should be in place to ensurerelevant information is being produced for the users andnot redundant information
Collecting InformationElectronic Point of Sale (EPOS)Uses bar code scanning mainly for the purpose of inventorymanagement. Effective and efficienct operations Safeguarding assets Prevention and detection of fraud Accurate and Complete Accounting Information Timely and relevant financial Information
Collecting InformationDocument Managing SystemProcess reduces the amount of tangible materials used inincreasing efficiencies and faster decision Making.Which will help on Periodic reports Transaction reports Briefing books Exception reports
Information System Used in CTC Transaction Processing SystemThe System capture source data about an entity’stransactions the output of the system is more useful forplanning purposes and as an audit rate. This helps in decision making and takes on a pro active approach Management Information Systems Provides useful Information for decision making and control. inputs data is sought from transaction processing systems andprocessed further to generate “Standardized reports”.
Information System Used in CTC Enterprise Resource PlanningCTC utilizes the use of ERP systems in an organization widescale. CTC and its parent company and the whole tobaccochain is highly IT oriented where the whole chain is networkedthrough a intranet handled by their IT base located inSingapore. Payroll System Leave Management Work Schedule Task & Production Schedule
Information System Used in CTC Crisis Management Systems Pro Active Approach Deal with threats Continuation of Normal Operation Minimal disruptions
Main ConcernMarketingRegulations against marketing of tobacco products in any of the digitalor printed media within Sri Lanka. and also All forms of television,radio, newspapers, magazines, posters, banners, etc are prohibited oftobacco related campaigning or advertisingCTC has a huge database of their clients email address, which they useas a marketing media within Sri Lanka.