This webinar is essential for anyone who wants to gain a better understanding of what Social CRM on Facebook really means and learn about the new Parature for Facebook product.
Watch this webinar to:
* Discover the benefits of social customer relationship management
* Get business results through connecting and engaging with fans on Facebook
* Learn how you can offer customer support directly from your business page
* See the benefits of monitoring, listening, and engaging with your customers on your Facebook Page