Self-Service BI:From Collaboration toSocial Intelligence
Agenda  Can Business Intelligence be Social?  Methodology for implementation  How do you empower business users?  User Sce...
What do we see in the market today?
Speed of making a decisionis becoming incredibly important
Traditional BI did not deliver   on its promised value
Analytical tools are still too complicated        for business users to use
IT & analysts are swamped with requests to              generate reports
Data insights get lostoutside of the BI system
We live in a Social World
Bringing Social to BI       Think and Work Together  Share insights and learn from others    Build the Corporate Intellige...
Key requirements for Social BI•   Personalization, individual workspaces•   Desktop integration (email, search, etc)•   An...
Where do you begin?
#1 - Focus on business goals &business users  Keep the end user in mind from the start  Unite the IT department with less ...
#2 - Decouple the data collectionfrom the business analysis  Data Collection    Continuously collect, cleanse and properly...
#3 - Work-in your ad-hoc teams  Define your ad-hoc teams    By areas of interest (NOT by org chart)    Add BI experts to t...
#4 - Tie analysis to decision makingprocesses  Decision makers must have accurate  insights in front of them  Add the insi...
#5 - Faster, stronger enterprise  Collaborative decision environment  Cultural transformation  Shift away from the data-ce...
How do you empower business users?
Key Requirements for Self-Service BI   •   Rich Data Visualization   •   Interactivity   •   Self-Service Analytics   •   ...
NECTODEMONSTRATION
Necto End-to-End BI Suite    Intuitive & Interactive for Business Users                  Social      Automated        Work...
Social Intelligence platform        To build the Corporate Intelligence
User Scenarios
Empowering field organizations                                 Challenge                   “As a VP Sales, most of my team...
Empowering Sales & Operations planning                                   Challenge                “As a VP Operation, my t...
Empowering Ad-hoc project teams                                                Challenge                               “We...
Empowering Management teams                                    Challenge                  “As a CEO, I ensure the company ...
Welcome to the next Generation of BI
Over 1,500 customers worldwideFinancial Services    Manufacturing   Healthcare   Retail & Distribution   Telecom, Media & ...
Gartner   “Customers ranked Panorama in the   top third of vendors for OLAP and   dashboard capabilities, with a higher   ...
Contact Us  Get in touch for a demo:  info@panorama.com  Follow us on Twitter:  http://twitter.com/PanoramaSW  Panorama So...
From Collaboration To Social Intelligence
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From Collaboration To Social Intelligence

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Learn how you can go from simple collaboration to social intelligence using the BI solution.

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From Collaboration To Social Intelligence

  1. 1. Self-Service BI:From Collaboration toSocial Intelligence
  2. 2. Agenda Can Business Intelligence be Social? Methodology for implementation How do you empower business users? User Scenarios Live Q & A
  3. 3. What do we see in the market today?
  4. 4. Speed of making a decisionis becoming incredibly important
  5. 5. Traditional BI did not deliver on its promised value
  6. 6. Analytical tools are still too complicated for business users to use
  7. 7. IT & analysts are swamped with requests to generate reports
  8. 8. Data insights get lostoutside of the BI system
  9. 9. We live in a Social World
  10. 10. Bringing Social to BI Think and Work Together Share insights and learn from others Build the Corporate Intelligence
  11. 11. Key requirements for Social BI• Personalization, individual workspaces• Desktop integration (email, search, etc)• Annotations, discussion threads• White boarding• Presence awareness• Chatting, Instant Messaging• Searching• Subscribing• Friending
  12. 12. Where do you begin?
  13. 13. #1 - Focus on business goals &business users Keep the end user in mind from the start Unite the IT department with less technically savvy business users Users should control the flow & content, while IT group secures the data & subsequent analysis.
  14. 14. #2 - Decouple the data collectionfrom the business analysis Data Collection Continuously collect, cleanse and properly structure data from multiple sources Keep business users out of the complexities of the data Business insight Let business users define their needs & goals Increase the velocity of your insight generation Allow for continuous change & evolution
  15. 15. #3 - Work-in your ad-hoc teams Define your ad-hoc teams By areas of interest (NOT by org chart) Add BI experts to these teams Gradually add teams to the pool of users More people using the system collaboratively improve the level of the suggestiveness
  16. 16. #4 - Tie analysis to decision makingprocesses Decision makers must have accurate insights in front of them Add the insight to decision making processes Use the Insight-evolution traceability of the system to ensure proper documentation of the decision making
  17. 17. #5 - Faster, stronger enterprise Collaborative decision environment Cultural transformation Shift away from the data-centric approach to the knowledge- and wisdom-centric method
  18. 18. How do you empower business users?
  19. 19. Key Requirements for Self-Service BI • Rich Data Visualization • Interactivity • Self-Service Analytics • Web 2.0 features (wikis, tags, like buttons, etc.) • Discoverable capabilities (no „right click‟) • Self-designed dashboards
  20. 20. NECTODEMONSTRATION
  21. 21. Necto End-to-End BI Suite Intuitive & Interactive for Business Users Social Automated WorkBoardsAnalytics Intelligence InsightsReporting KPI’s Visuals Office (i.e treemaps) Integration Complete Web-based experience
  22. 22. Social Intelligence platform To build the Corporate Intelligence
  23. 23. User Scenarios
  24. 24. Empowering field organizations Challenge “As a VP Sales, most of my team are remote and in the field, I need them to have tools for discovery and collaboration between themselves and HQ.” Solution • Collaborative decision making platform to find the right insight and people quickly Benefits • Increased customer satisfaction James Madden – • Increased revenue per customer VP Sales • Decreased idle time and operational costs
  25. 25. Empowering Sales & Operations planning Challenge “As a VP Operation, my task is to synchronize the key stakeholders in the sales and operation planning process, ensuring an efficient supply chain and delivery .” Solution • Social intelligence helps us align the relevant members & engage in cross functional discussions Benefits • Efficient supply chain processGarry Jones – • On time delivery according to planVP Ops • Learning from past mistakes, improving our process after each collaborative meeting
  26. 26. Empowering Ad-hoc project teams Challenge “We are tasked to deal with a key integration project, consolidating data from the enterprise, analyzing it and making decisions on the best path forward.” Solution • We sit in different offices, homes, and different time zones, social intelligence increased our productivity. Benefits • We successfully used the power of collectiveGail Sanders – Team LeaderBen Spencer – Team Member intelligence to make better decisions.Julie Cohen – Team member • All the data, context and process is kept in theSandy Gibson – Team member system helping the enterprise grow it‟s corporate intelligence.
  27. 27. Empowering Management teams Challenge “As a CEO, I ensure the company execute out strategy according to our plans. I need to measure our progress and align our resources to deal with market conditions.” Solution • Measure the company‟s performance and find areas that need more attention. • Via social intelligence I can point to specific data and ask for further investigation by the relevant team members. BenefitsJack Mead – CEO • All the executives are aligned. • Productivity is higher, as measurement, analysis and collaboration is done in one place. • We execute better according to our strategy.
  28. 28. Welcome to the next Generation of BI
  29. 29. Over 1,500 customers worldwideFinancial Services Manufacturing Healthcare Retail & Distribution Telecom, Media & Entertainment
  30. 30. Gartner “Customers ranked Panorama in the top third of vendors for OLAP and dashboard capabilities, with a higher proportion of users using the product for ad hoc analysis (29%) than other users of products/vendors featured within this years Magic Quadrant.”http://www.scribd.com/doc/48815541/Gartner-BI-MQ-2011
  31. 31. Contact Us Get in touch for a demo: info@panorama.com Follow us on Twitter: http://twitter.com/PanoramaSW Panorama Software on Facebook: http://www.facebook.com/pages/Panorama-Software/69503193948 Panorama Software on Linkedin: http://www.linkedin.com/company/panorama-software BI Industry News: www.panorama.com/industry-news

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