About I have a varied experience of ~11 years in financial services across customer service, six sigma, insurance & card operations. I am now pursuing Fellow program in management with focus on the area of e-commerce.
I am a certified Six Sigma Black Belt, conversant with DMAIC (Define, Measure, Analyze, Improve and Control) methodology and have demonstrated expertise in implementation of six sigma tools across multiple projects/processes.
I have been a consistent performer with experience of rolling out new processes as well as streamlining current ones. I have led development and roll out of new products/ systems during my stints in insurance and quality.