Planning Ahead toConnect the DotsBetween IBM Domino,Notes, Connectionsand the CloudFrancie Tannerpanagenda             © 2...
What We’ll Cover …•   Introduction•   Infrastructure/IBM Connections•   Regulation/Security•   Cloud/Preparing your Migrat...
Introduction•   Francie Tanner, Technical Director, Americas     Over 15 years experience in IBM Notes and      Domino co...
Introduction (cont.)•   Regardless if you’re thinking about going to the cloud,    Connections, consolidating, or growing ...
Introduction (cont.)•   Scope and theme of this session     There is no such thing as a “one size fits all” solution to t...
What We’ll Cover …•   Introduction•   Infrastructure/IBM Connections•   Regulation/Security•   Cloud/Preparing your Migrat...
Infrastructure/IBM Connections•   Leveraging the full potential of IBM Connections can have a    significant impact on you...
Infrastructure/IBM Connections (cont.)•   Important not only in this example: Know your baseline!     What amount of ____...
Infrastructure/IBM Connections (cont.)•   How do you plan a Connections implementation and introduce it    to employees?  ...
Infrastructure/IBM Connections (cont.)•   Customer example: “What effects will Connections have on my    Domino mailing in...
Infrastructure/IBM Connections (cont.)•   Customer example: Messaging baseline and impact     Domino Statistics (gathered...
Infrastructure/IBM Connections (cont.)•   Customer example: IBM Connections metrics     Connections Files Servermetrics (...
Infrastructure/IBM Connections (cont.)•   Summary: What information do we understand better now?     Our Domino mail volu...
Infrastructure/IBM Connections (cont.)•   Bonus tip: other Connections server metrics exist     Only basic information is...
What We’ll Cover …•   Introduction•   Infrastructure/IBM Connections•   Regulation/Security•   Cloud/Preparing your Migrat...
Regulation/Security•   Fact: The way we collaborate is constantly evolving     New collaboration solutions come and go   ...
Regulation/Security (cont.)•   Let’s look at one of these unusual and interesting examples    now ...•   Customer Example:...
Regulation/Security (cont.)•   Former “nice to have“ technical information suddenly has    management attention     Such ...
Regulation/Security (cont.)•   Basic questions:     How many emails are sent through our messaging      environment?    ...
Regulation/Security (cont.)•   Knowledge Repositories     Traveler Statistics (gathered via STATREP.NSF as before)      ...
Regulation/Security (cont.)•   Advanced questions:     Group information per weekday, rather than on a simple time      a...
Regulation/Security (cont.)•   Information Ninja-level questions:     Break down the information to identify region, loca...
Regulation/Security (cont.)•   Customer gained transparency on:     What the actual collaboration usage patterns are    ...
What We’ll Cover …•   Introduction•   Infrastructure/IBM Connections•   Regulation/Security•   Cloud/Preparing your Migrat...
Cloud/Preparing Your Migration•   Core question in every migration – what do you have to migrate?     We’re assuming you’...
Cloud/Preparing Your Migration (cont.)•   DB Activity: LOG.NSF – documents with form type “Activity”       Answers baseli...
Cloud/Preparing Your Migration (cont.)•   DB Activity: LOG.NSF – database activity details       Note there is a 1,400 ac...
Cloud/Preparing Your Migration (cont.)•   DB Activity: CATALOG.NSF     Related information, but different focus     Full...
Cloud/Preparing Your Migration (cont.)•   When is user activity a topic?     Can be important when consolidation is a par...
Cloud/Preparing Your Migration (cont.)•   How can we extract that kind of data?     Simple user activity via view in your...
Cloud/Preparing Your Migration (cont.)•   User Activity: LOG.NSF – basic information is easy to extract       File  Expo...
Cloud/Preparing Your Migration (cont.)•   Summary: What kind of questions can we now answer?     Which databases are used...
Cloud/Preparing Your Migration (cont.)•   All this can tell you ... and more     How much space is needed in the new clou...
What We’ll Cover …•   Introduction•   Infrastructure/IBM Connections•   Regulation/Security•   Cloud/Preparing your Migrat...
7 Key Points to Take Home1.   Useful information lives everywhere, existing and custom views in     IBM Domino, Connection...
7 Key Points to Take Home (cont.)5.   You can’t truly migrate, expand, consolidate without knowing your     baseline6.   E...
Your Turn!                   How to contact me:                      Francie Tanner             Francie.tanner@panagenda.c...
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Planning Ahead to Connect the Dots Between IBM Domino, Notes, Connections and the Cloud

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Transcript of "Planning Ahead to Connect the Dots Between IBM Domino, Notes, Connections and the Cloud"

  1. 1. Planning Ahead toConnect the DotsBetween IBM Domino,Notes, Connectionsand the CloudFrancie Tannerpanagenda © 2013 Wellesley Information Services. All rights reserved.
  2. 2. What We’ll Cover …• Introduction• Infrastructure/IBM Connections• Regulation/Security• Cloud/Preparing your Migration• Wrap-up 2
  3. 3. Introduction• Francie Tanner, Technical Director, Americas  Over 15 years experience in IBM Notes and Domino consulting  Managing, architecting, and supporting 10-100,000 user environments  Experienced instructor and speaker  Is from Switzerland, lives in the Caribbean 3
  4. 4. Introduction (cont.)• Regardless if you’re thinking about going to the cloud, Connections, consolidating, or growing your environment:  Crucial data lives in various places in your IT infrastructure  Doing any of the above projects requires you to look at this data in a “big picture” view• The challenge: How do you connect the various information silos?  Knowledge is spread out in the environment in numerous repositories on several servers  In many situations, companies aren’t even aware of the information available to them 4
  5. 5. Introduction (cont.)• Scope and theme of this session  There is no such thing as a “one size fits all” solution to this problem  But we can show you where and how to look to make sense of your connected environment  You don’t necessarily need a third-party product or vendor to help you  If you haven’t noticed by now, this isn’t a technical integration session  Three customer scenarios are covered where we’ve helped cope with these types of issues 5
  6. 6. What We’ll Cover …• Introduction• Infrastructure/IBM Connections• Regulation/Security• Cloud/Preparing your Migration• Wrap-up 6
  7. 7. Infrastructure/IBM Connections• Leveraging the full potential of IBM Connections can have a significant impact on your IT environment  Connecting end-user knowledge to projects and communities  Providing wikis or Knowledge Bases  File repositories to store data outside of email  Discussion boards, forums, blogs• Your reason to deploy Connections depends on your IT strategy  What you want to measure/know more about, hence, depends on that, too 7
  8. 8. Infrastructure/IBM Connections (cont.)• Important not only in this example: Know your baseline!  What amount of _____ (fill in the blank focus area) are you doing today?• Server metrics and statistics help you gain transparency 8
  9. 9. Infrastructure/IBM Connections (cont.)• How do you plan a Connections implementation and introduce it to employees?  Who gets access?  Who is my pilot group?  Which mail servers/regions/organization levels?  How do you communicate your goal to employees?  Do organizational policies have to be created by management?  Files larger than __ have to live in Connections  All communication around a certain project lives in Connections 9
  10. 10. Infrastructure/IBM Connections (cont.)• Customer example: “What effects will Connections have on my Domino mailing infrastructure?”  Primary goal: Reducing the Domino mail volume  Primary goal: Reducing the number of large attachments in Domino databases  Secondary goal: Gain better server performance with less traffic, which in turn leads to server consolidation potential 10
  11. 11. Infrastructure/IBM Connections (cont.)• Customer example: Messaging baseline and impact  Domino Statistics (gathered via STATREP.NSF)  Mail.TotalRouted (Mail.Delivered/Mail.Transferred)  Mail.DeliveredSize.* (Mail.TransferredSize.*)  File  Export  Comma Separated Value  Combine results of multiple servers in spreadsheet calculation software• See Andy Pedisich’s blog at www.andypedisich.com on how to process cumulative statistics in spreadsheet calculation programs 11
  12. 12. Infrastructure/IBM Connections (cont.)• Customer example: IBM Connections metrics  Connections Files Servermetrics (gathered via Web browser)  URL: https://your.connections.server/files/app#/statistics  File sharing details/user activity 12
  13. 13. Infrastructure/IBM Connections (cont.)• Summary: What information do we understand better now?  Our Domino mail volume in general and attachment size distribution  Information on how many users use the Files application  Data on the files being attached  Over time, effectiveness of the Connections implementation• Connecting the above dots tells you if and how the goals are being achieved  Continuous analysis is needed here 13
  14. 14. Infrastructure/IBM Connections (cont.)• Bonus tip: other Connections server metrics exist  Only basic information is provided, IBM Cognos is not required  Activity Stats: https://your.connections.server/activities/service/html/serverme trics  Community Stats: https://your.connections.server/communities/service/html/serve rmetrics 14
  15. 15. What We’ll Cover …• Introduction• Infrastructure/IBM Connections• Regulation/Security• Cloud/Preparing your Migration• Wrap-up 15
  16. 16. Regulation/Security• Fact: The way we collaborate is constantly evolving  New collaboration solutions come and go  Chat and VOIP solutions are adopted and decommissioned  Remember the 360 degree turn of ICQ?  Mobile device access is relatively new and “addictive”  This means constantly evolving security, standardization, and integration challenges  Company mergers and migrations sometimes force change  Labor laws and regulations, such as Sarbanes-Oxley, SEC, and HIPAA, apply  Think electronic information retention 16
  17. 17. Regulation/Security (cont.)• Let’s look at one of these unusual and interesting examples now ...• Customer Example: Volkswagen decided to turn off BlackBerry email forwarding outside working hours• Customer Example: Atos announced an intended ban of internal emails in 2014• Social responsibility pressure is building, particularly among large European companies because of the above 17
  18. 18. Regulation/Security (cont.)• Former “nice to have“ technical information suddenly has management attention  Such as mail volume forwarded to BlackBerry devices during non-business hours  Such as total amount of email processed per month  Such as alternative collaboration methods to be implemented and measured 18
  19. 19. Regulation/Security (cont.)• Basic questions:  How many emails are sent through our messaging environment?  How many of those are sent to or from mobile devices?• Knowledge Repositories  Domino Statistics (gathered via STATREP .NSF as before)  Mail.Delivered  Mail.Transferred 19
  20. 20. Regulation/Security (cont.)• Knowledge Repositories  Traveler Statistics (gathered via STATREP.NSF as before)  Traveler.DeviceSync.Documents.ToDevice.Mail.Add  Traveler.DeviceSync.Documents.ToServer.Mail.Add  BES Statistics (gathered via SNMP browser)  blackBerryServer.besTotMsgsSent.0 ( SNMP OID: 1.3.6.1.4.1.3530.5.3.0 )  blackBerryServer.besTotMsgsRecvd.0 ( SNMP OID: 1.3.6.1.4.1.3530.5.4.0 ) 20
  21. 21. Regulation/Security (cont.)• Advanced questions:  Group information per weekday, rather than on a simple time axis  Group information per work shift within a weekday 21
  22. 22. Regulation/Security (cont.)• Information Ninja-level questions:  Break down the information to identify region, location, and department volume  Connecting messaging information with HR data helps 22
  23. 23. Regulation/Security (cont.)• Customer gained transparency on:  What the actual collaboration usage patterns are  What measures are reasonable to enforce in their situation• Customer approach as a result:  Organizational policy that discourages outside work hour mobile device email activity  Continuously checking mail volume to verify policy compliance• Options down the line:  Analysis broken down to locations and departments enables pin-point measures  If continuous compliance measurements aren’t satisfactory, service restrictions may need to be implemented 23
  24. 24. What We’ll Cover …• Introduction• Infrastructure/IBM Connections• Regulation/Security• Cloud/Preparing your Migration• Wrap-up 24
  25. 25. Cloud/Preparing Your Migration• Core question in every migration – what do you have to migrate?  We’re assuming you’ve answered the “why” at this point• Migration destinations: XPages, Notes Web Plugin, LotusLive, Traveler, something else, etc.• Knowing your environment is a basic requirement  Database activity and resource usage  User behavior and activity patterns• The data you need is already in your LOG.NSF (and CATALOG.NSF), we simply need to turn it into useful information 25
  26. 26. Cloud/Preparing Your Migration (cont.)• DB Activity: LOG.NSF – documents with form type “Activity”  Answers baseline questions around what is used, not used, size  View selection formula: SELECT FORM = "Activity"  Add columns that are interesting in your scenario 26
  27. 27. Cloud/Preparing Your Migration (cont.)• DB Activity: LOG.NSF – database activity details  Note there is a 1,400 activity entry maximum per database (FIFO)  There is also a 64K size limit for the user activity  More details in IBM Technote #1086245 27
  28. 28. Cloud/Preparing Your Migration (cont.)• DB Activity: CATALOG.NSF  Related information, but different focus  Full text index details  Replication information  ACL overview  Note: maintenance tasks ... 28
  29. 29. Cloud/Preparing Your Migration (cont.)• When is user activity a topic?  Can be important when consolidation is a part of the migration  DB activity summaries are limited by technical restrictions, raw user data not so much  When differentiating between server and user activity• Why are usage patterns important?  Learning how users use Notes or other software  Such as before migrating to XPages, Notes browser plugin  Identifying “abnormal” access  Terminated users still accessing systems, huge amounts of data transfer, etc. 29
  30. 30. Cloud/Preparing Your Migration (cont.)• How can we extract that kind of data?  Simple user activity via view in your log.nsf, export to CSV  Session activity/usage patterns via script or third-party tools 30
  31. 31. Cloud/Preparing Your Migration (cont.)• User Activity: LOG.NSF – basic information is easy to extract  File  Export  Comma Separated Value  Combine results of multiple servers in spreadsheet calculation software 31
  32. 32. Cloud/Preparing Your Migration (cont.)• Summary: What kind of questions can we now answer?  Which databases are used/unused?  What kind of traffic do we see on different servers?  What is the proportion between storage requirement and activity?  Which users generate which amount of server traffic?  Where are the users geographically in relation to the information? 32
  33. 33. Cloud/Preparing Your Migration (cont.)• All this can tell you ... and more  How much space is needed in the new cloud solution  Which databases or servers can be decommissioned  Which databases should move closer to users  How much traffic is expected in the new cloud solution 33
  34. 34. What We’ll Cover …• Introduction• Infrastructure/IBM Connections• Regulation/Security• Cloud/Preparing your Migration• Wrap-up 34
  35. 35. 7 Key Points to Take Home1. Useful information lives everywhere, existing and custom views in IBM Domino, Connections, Traveler, and other logs, catalogs2. Exporting data and making it user friendly goes a long way  You may already have the answers to questions, but don’t know where to look1. Combining different data sources in spreadsheet format paints a connected “big picture”2. Be sure to check out those Connections and Traveler URLs 35
  36. 36. 7 Key Points to Take Home (cont.)5. You can’t truly migrate, expand, consolidate without knowing your baseline6. Even though we don’t go into day-to-day monitoring and statistics in here, it’s crucial; learn more about this7. There is no one-size-fits-all solution for everyone, as each project is different 36
  37. 37. Your Turn! How to contact me: Francie Tanner Francie.tanner@panagenda.com 37
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