FEBRUARY 2009 Volume 6, Issue II
LEADING PROFESSIONAL JOURNAL In This Issue:
APPLAUDS IDHS FOR PROACTIVE PARAMEDIC FROM WALES
VISITS OWEN COUNTY EMS
APPROACH TO CYBER–SECURITY WITH SPRING AROUND THE
CORNER, MAKE SURE YOUR
FAMILY IS PREPARED
The Dec/Jan Issue of Public CIO Magazine: IMPORTANT CONCEPTS FOR 3
Technology Leadership in the Public Sector, calls the INSTRUCTING FIREFIGHTERS
IDHS cyber-security risk framework proactive, and
highlights it as an example of an “effective and RACES OPERATORS 4
efficient,” “top-down approach” to IT risk EXERCISE CAPABILITIES
management. DURING STATEWIDE TEST
STUDENTS MUST FULFILL 4
The article reports that, “in partnership with the
COURSE PREREQUISITES OR
Indiana Chief Information Officer’s (CIO) office,
BE DENIED CERTIFICATIONS
IDHS developed an IT cyber-security risk
framework that can be OPERATION SAFEGUARD: A 4
used statewide. NEW WAY TO EXPERIENCE
[Eventually,] all state DISASTER PREPAREDNESS
agencies will be asked to
IDHS ANNOUNCES NEW 5
use the framework in According to its website, http:// EMS TRAINING MANAGER
assessing IT risk. This is www.govtech.com/gt/magazines, Public CIO
an important, fundamental is the first best-practice peer journal SPRING WEATHER SIRENS 5
step in taking a strategic focused solely on the management issues,
approach to IT risk technology strategies, and political hurdles INCIDENT MANAGEMENT 6
management.” COURSE SCHEDULED FOR
(Continued on page 2)
From the Director’s Chair — Executive Director Joe Wainscott
HANDLING STRESS AS AN EMERGENCY RESPONDER
The recent events in Haiti demonstrate that critical need of assistance, it can be tempting Know your limits. Remember that going
stress is an inevitable part of emergency and for emergency responders to ignore their own beyond your limits is likely to make you less
humanitarian aid work. Disaster response limitations and needs in order to continue effective in the long run.
situations present unique stresses and dangers supporting response efforts. However, failing
Ask for help when you need it, both in terms
that can include work in a potentially hazardous to adequately take care of yourself can very
of your tasks and with personal support
environment, heightened responsibility for quickly diminish your ability to help others.
whenever necessary. It is your responsibility
vulnerable people, exposure to atrocity and We in Indiana see our share of emergencies
to seek support to make sure you are in the
suffering, unpredictability, and separation from and disasters. When working in a disaster
best possible condition to
friends, family and usual supports. situation, it is important to:
do the job, and not to let
These unique stresses and dangers can have Assess and monitor your own stress levels. stress get out of hand.
Pay attention to the signs of stress for you,
serious mental health consequences for Try to eat healthy foods
responders. Studies show that at least one- such as changes in your sleep or appetite,
and do not to skip meals.
third of emergency responders exhibit signs of fatigue, or being short-tempered, and put in
place your strategies for coping in healthy Keep a regular schedule,
emotional distress that interfere with their life such as regular waking and
and work, and may be severe enough to ways.
sleeping hours and work
warrant professional help. Be deliberate in managing stress. Make your and relaxation time. Don't work 24/7!
plan a routine part of your deployment.
During a disaster, when many people are in (Continued on page 2)
Page 2 The Hoosier Responder FEBRUARY 2009
PARAMEDIC FROM WALES VISITS OWEN COUNTY EMS
Mike Callaghan, a paramedic from Wales, spent 90 ambulance stations and 7 control centers, it In addition to his stay with Owen County EMS,
three weeks in Indiana this month to complete serves the entire Welsh population of 2.9 Callaghan also had the opportunity to visit
in-service training and gather information about million across 12,825 miles. Bloomington Hospital ambulance service, and
American EMS to take back to his colleagues. Hospitals in Bloomington, Franklin and Monroe.
Chris Lunsford, director for Owen County Callaghan would like to establish a
A medic for approximately 20 years, EMS, facilitated Callaghan’s visit. “Mike has communication link with Indiana paramedics for
Callaghan’s unique professional experiences spent a lot of time interacting with Owen the purpose of gathering information on patient
include working as a diver medical technician County EMS and has enlightened our crews not care modalities and protocols to improve the
on oil rigs worldwide. Diver medical only about life in the UK, but also about how EMS system in Wales.
technicians are trained in providing care to the Welsh ambulance service works.” Lunsford
persons injured in diving related environments. also indicated that they learned a lot about Callaghan hopes that creating a communication
Callaghan first became interested in the medical different protocols and guidelines between link between paramedics in Wales and Indiana
field while deployed on a diplomatic security countries, and how different services and health will help establish long-term friendships, foster
detail in Iraq, where he was tasked as a medic care systems operate. education and knowledge of different systems,
at a combat support hospital in Bagdad. which he hopes will lead to more visit
exchanges to encourage new ideas for both
Upon returning from the Middle East, Callaghan services. Lunsford agrees that such a link would
came to the United States to further his have great potential for promoting professional
education at Pelham Training center in friendships and nurturing education in both
Bloomington. He has returned several times countries.
continue his education and receive his
After receiving his NREMT (National Registry
of Emergency Medical Technicians) Paramedic
certification he applied to the UK Health
Professions Council (HPC), the registering
body for Paramedics in the UK, and was Owen County Emergency Medical Services
accepted as a registered paramedic. Callaghan (OCEMS) is a county funded Ambulance
now works as paramedic in the Welsh transport service, which provides pre-hospital
Ambulance service based in Llanelli in west emergency medical care as well as vehicle
Wales. extrication and rope rescue for the county.
Primarily a rural county of around 400 sq.
The Welsh Ambulance service is the third miles, Owen County supports a population of From left to right is Chris Lunsford, and Mike Callaghan
largest ambulance service in the UK. Operating around 23,000.
Cyber-Security Director’s Article — Handling Stress (Continued from page 1)
(Continued from page 1)
Do something every day to relax, and get The Indianapolis Fire Department maintains a
unique to proper rest and exercise. Critical Incident Stress Management Team. If
needed, team members can be deployed to
government Keep in touch with friends and family.
executives. assist firefighters almost anywhere in the state.
Written by Many professional resources are also available For more information, please visit
renowned to emergency responders working in disaster http://www.indy.gov/eGov/City/DPS/IFD/CISM/
journalists, situations. The Indiana Division of Mental Pages/home.aspx.
academics, and Health and Addiction supports 10 District
public-sector Disaster Mental Health Response Teams The Indiana Fraternal Order of Police also has
officials, Public which can be available for individuals a deployable Critical Incident Stress
CIO leads the impacted by a disaster as well as Management Team which responds
conversation on issues and real-world emergency response personnel. For after disasters to support emergency
experiences for this senior tier of government. more information about these teams responders. For more information
CIOs and intergovernmental IT experts utilize you can visit www.inallhazards.org. about their services or to request
the Public CIO magazine and website to share assistance for your agency, please
perspectives on policies, strategies and best contact Darren Sroufe at 812.455.1980.
practices to bring change-resistant organizations
into the 21st Century. Preparing for a disaster helps everyone
accept the fact that disasters do happen,
IDHS, IT director, Marty Jackson, says the next and provides an opportunity to identify and
step toward cyber-security is to implement a collect the resources needed to meet basic
Governance, Risk and Compliance tool which needs after a disaster. If you have not already
will automate the framework and keep threat done so, I strongly encourage you to assemble
assessments current as agencies begin storing a disaster preparedness kit so you and your
data in the application. IDHS expects to have this family will be as ready as possible in the event
tool fully operational in the next few months. of a man-made or natural disaster in Indiana.
Volume 6, Issue II The Hoosier Responder Page 3
WITH SPRING AROUND THE CORNER, MAKE
FIRE Spotlight SURE YOU AND YOUR FAMILY ARE PREPARED
The Fire Training Achievement Award Thunderstorms producing large hail, flash Know what to do:
recognizes an individual or division whose floods, heavy rains, lightning, strong winds and Take shelter in a building or car.
contributions to training and education of tornados, are prevalent in Indiana. Even if they
Shutter windows, close blinds, shades, or
Indiana’s fire service has made it more last only a few minutes, thunderstorms have
curtains, and secure outside doors.
effective, safer and more professional. The the strength and power to cause a great
contribution may be in the form of specific amount of damage. Avoid showering or bathing, as plumbing and
program development or outstanding bathroom fixtures can conduct electricity.
commitment to raising the level of Spawned from powerful thunderstorms, Use a corded telephone only for
knowledge, skills and abilities of firefighters tornadoes can devastate lives and emergencies. Cordless and cell phones are
and emergency responders locally, regionally neighborhoods in seconds. Be sure your family safe to use.
or statewide. This year’s award was members know what to do if they are at home, Unplug appliances and other electrical items
presented at the 2009 Indiana Emergency work or school when a severe storm or such as computers and turn off air
Response Conference to Douglas Cox, tornado hits. conditioners. Power surges from lightning
Division Chief for Auburn Fire Department in can cause serious damage.
DeKalb County. Cox has served as a training Know the difference:
Keep abreast of the latest weather forecasts
officer since 2006. He not only serves his A severe thunderstorm or tornado WATCH and prepare for possible tornadoes.
department, but also works as a district means a severe thunderstorm or tornado is
representative for the Indiana Fire Instructors For power outages and downed wires, call
likely to develop.
Association and is the training council your local utility company. To have debris
A severe thunderstorm or tornado removed, call your city or county
chairperson for the district as well.
WARNING means government.
that a severe
Always avoid natural lightning rods such as a
tall, isolated tree in an open area.
tornado has been
For more information on how you can protect
your family during severe spring weather, visit
IMPORTANT CONCEPTS FOR EMA Spotlight
INSTRUCTING FIREFIGHTERS Jefferson County
Dave Bell has been the EMA director for
By John M. Buckman III, State Fire Training Director Jefferson County for the last three years.
It is important for instructors to understand Bell also has 25 years of experience as a
how firefighters learn and retain information firefighter, including service as a fire chief,
provided during training. There are several hazmat chief and training officer.
adult learning theory concepts that should be
considered when training officers and Under Bell’s direction, the Jefferson County
instructors begin preparing for training sessions EMA has completed its comprehensive
and developing training calendars: emergency management plan, achieved
Adults will commit to learning when the complete NIMS compliance among the staff
stated goals and objectives are realistic, and fostered many positive working
allow the learner to practice the learning and relationships among local emergency
relevant to their job function, and important receive structured feedback.
to them. Application in the 'real world' is response agencies.
important and relevant to the adult learner’s
Adults also need to participate in small-group
activities to move them beyond When not working as an EMA director,
personal and professional needs.
understanding to application, analysis, fighting fires or responding to a hazmat
Transfer of learning for adults is not synthesis and evaluation. Small-group incident, Bell enjoys spending time with his
automatic, and needs to be facilitated. Using a activities provide an opportunity to share, daughter Olivia and his fiancé Debbie.
straight lecture technique with adults will not reflect and generalize their learning
facilitate the learning experience nor will it experiences. This is a critical component of
enhance the opportunity. Instead, coaching of adult learning that impacts their ability to Dave Bell
adult learners is a necessary component of retain what they hear in a classroom
learning. Adult learners need direct, concrete environment. 315 Fairmount Dr.
experiences in which they apply the learning Madison, IN 47250
in real work.
Adult learners already have a base of
knowledge that comes from life experiences,
Another key component to motivating formal education backgrounds, personal 812-801-3277
students is feedback. Adults need to know interests and competencies. Remember to
how they are doing, and see how their efforts draw on these experiences to bridge email@example.com
are paying off. Opportunities must be built connections between new information, and
into professional development activities that information the student already has.
Page 4 The Hoosier Responder FEBRUARY 2009
RACES OPERATORS STUDENTS WHO FAIL TO FULFILL FIRE
EXERCISE EMERGENCY COURSE PREREQUISITES WILL BE DENIED
CAPABILITIES DURING CERTIFICATIONS
STATEWIDE TEST After a year of discussion, the Board of
Firefighter Personnel Standards and Education
The statewide, winter Radio Amateur Civil made significant changes to the law on how
Emergency Service (RACES) test was conducted students can take written examinations for
on Saturday, January 16. Lasting a little more than certification. The biggest change is that
an hour, the test simulated the way initial contacts students must now meet all prerequisites
will be made to the State EOC via amateur radio in before they take an examination. Effective
the event of a real emergency. These test March 15, 2010, any test submitted where the
procedures enable EMA directors and their student does not meet the prerequisite will
R.A.C.E.S. amateur radio operators to use result in the test being invalidated and
whatever means they have available to certification will be denied. In 2009 a documentation to prove they have met the
communicate with the EOC, utilizing available significant number of examinations were necessary prerequisites. When giving a written
frequencies and modes. Test participants operated submitted where the students did not meet examination, proctors are encouraged to have
from the IDHS EOC and several off-site locations the prerequisite requirements. each student verify they have met the
within Indiana. prerequisite.
Instructors are strongly encouraged to review
the prerequisites for every course of If you have questions about prerequisites,
instruction. Instructors should also encourage please email State Fire Training Director John
students to visit the IDHS website and bring M. Buckman III at firstname.lastname@example.org.
OPERATION SAFEGUARD: A NEW WAY TO
EXPERIENCE DISASTER PREPAREDNESS
Operation Safeguard is a six-day immersive Where: Park Tudor School at 7200 N.
Don West, communications director for IDHS, learning, summer leadership academy for College Ave., Indianapolis.
and Deputy RACES officer Greg Oberc, both central Indiana high school youth. The training When: June 14-19 from 8 a.m.-5:30 p.m., plus
indicated they were pleased with the test results. and exercises will help equip teens to be active a graduation ceremony and reception on
“Wwe had a couple learning experiences and the and productive participants in disaster Saturday.
test went well,” says Oberc. “Due to the quantity preparedness and response, with a special Competitive Selection Process: See
of utilized frequencies and operating locations, and focus on helping to protect children impacted www.project-kid.org for details. Applications
the increased success of past IDHS statewide by disasters. are due no later than March 15, 2010.
RACES tests, we are continually building a stronger Participants will be notified by April 1st.
structure while also accommodating the growth of Operation
numerous county RACES teams. It’s also Safeguard Primary sponsors of the academy are CERT
encouraging to see a constant increase in the uses a and Project K.I.D.
number of test participants.” New participants in modified
this test include FEMA V and Central United States Community The (CERT) program develops and trains
Earthquake Consortium (CUSEC) member states. Emergency teams in neighborhoods, workplaces, and
Response schools in basic
The Navy/Marine Military Affiliate Radio Service Team (CERT) training united with Project disaster
(MARS) conducted a test in conjunction with K.I.D.’s PlayCare training to create a unique response skills,
RACES and received many in-state contacts and learning and leadership experience. Highlights including fire
participants also heard from MARS stations in include: public relations skill-building, suppression,
Tennessee, Ohio, and Kentucky. The CUSEC emergency preparedness triage and basic urban search
MARS station also checked in from Memphis, TN. medical search and rescue, terrorism and rescue,
awareness, incident command system, and an and medical operations. Nationally
Also for the first time, WebEOC was utilized for introduction to leadership development. The administered by FEMA, the CERT program
posting county test results. Oberc, who was academy concludes with a full-scale disaster provides an opportunity for citizens to take an
primarily responsible for monitoring and recording exercise, where youth perform a “victim” active role in local emergency preparedness.
WebEOC posting activity, calls this new resource search, rescue, triage and treatment in a Project K.I.D. is a disaster childcare
“a welcomed and valuable addition to the team’s realistic setting. Academy graduates are organization that was founded in the wake of
tool box.” equipped to bring their new skills and the Hurricane Katrina. Its Play-Care response
message of preparedness to their families and model provided care
Oberc indicated that IDHS RACES appreciates the communities. to thousands of
help of test coordinators, all participating stations, impacted Gulf Coast
and the willingness of county EMA directors to Cost: Free to participants who are selected. children. Now,
include amateur radio in their EMA program. He Transportation to and from the academy each Project K.I.D. creates
looks forward to seeing continually strengthened day is the responsibility of the participant’s a network of
relationships between county EMA directors and parents or guardians. communities that want to be prepared to meet
their local RACES/Amateur Radio Disaster Who: Motivated 9th, 10th, and 11th grade the unique needs of children in disasters and
Services (ARES) amateur radio operators. high school students from central Indiana. emergencies.
Volume 6, Issue II The Hoosier Responder Page 5
IDHS ANNOUNCES NEW EMS TRAINING MANAGER
Bruce Bare is the new Emergency Medical “I am looking forward to serving the EMS has a daughter, Jessica, and two sons, Erik and
Services training manager with the Indiana community in my new role and helping Indiana Gregory.
Department of Homeland Security. adapt to the changes and growth in EMS,” said Both sons are
Bare will manage the EMS preparedness firefighter/
training program, which encompasses providing Bare began his career as an emergency medical EMT-Bs. He
education to certified emergency response technician-basic in 1977 in Lafayette, became a enjoys time
personnel on topics such as mass casualty, paramedic in 1979, and a primary instructor in with his
Incident Command System training for EMS, 1980. During that time he has served as a family,
triage, weapons of mass destruction, and paramedic, firefighter, preceptor, supervisor outdoor
hazardous materials. and EMS educator. He also served as the activities,
director of an EMS that included ground and martial arts,
He also will serve as the state EMS training plane services. He earned his bachelor of the horseback
officer and manage the EMS education arts from Purdue in 1988. Bare can be contacted at riding, and
program, which regulates Indiana certified 317.234.4481 or motorcycling.
training institutions and the primary instructors He resides in the Bedford area and has been email@example.com.
who conduct EMS courses. married for 30 years to his wife, Donna. He
Severe Weather Awareness Week is March 14-20
DID YOU KNOW? Efforts during Severe Weather Awareness As local public safety professionals are giving
Indiana Department Week, March 14-20, seek to encourage Hoo- presentations or talking with media, a few
of Homeland Security siers to be aware of thunderstorms, lightning, points to emphasize are:
recently conducted a tornadoes and flooding that frequently occur Learn the warning signs of severe weather.
survey of fire Develop an emergency sup-
departments staffed ply kit that includes basics such
with volunteers. 517 Statewide tornado drills
as water, non-perishable food,
fire departments have been planned for
flashlights, a blanket, a first aid
responded to the survey. Here are the results March 17. Details of
kit and medicines to help a
from a few of the questions. times will be provided.
family survive on their own for
up to 72 hours.
The first questions dealt with how the Fire Chief Partners in promotions
for Severe Weather Consider purchasing a
is selected. 61% of respondents said the elected NOAA all-hazards radio. These
official of the governing body makes the Awareness Week are
the Indiana Broadcast- radios broadcast National
selection. 18% of the Fire Chiefs were selected Weather Service warnings, watches, fore-
by the Fire Department Board of Directors and ers Association, Indiana Department of Educa-
tion, Indiana State Police, the Integrated Public casts and other post-event information for
21% were selected in other ways. all types of hazards, both natural (such as
Safety Commission, Indiana Department of
Homeland Security, the National Weather earthquakes and tornadoes) and environ-
Of the 18% who are selected by the board of mental (such as chemical releases or oil
directors, 74% of respondents reported that the Service and the Red Cross.
spills), 24 hours a day.
Department Chief is elected by the membership.
Of those Chiefs elected by the membership, 47%
were elected for one year, 24% for two years
and 6% for 4 years. (33% are elected for some
The Dispatcher of the Year Award Department, was presented
other duration.) recognizes the importance of the with this award at the 2009
dispatcher in the delivery of all public safety Indiana Emergency
Sixty-eight percent of the respondents require services and especially in emergency Response Conference.
attendance at monthly drills, 11% at weekly drills medical service response. There is a Clements holds Advanced Emergency
and 6% require quarterly attendance at training. saying: “Be nice to your dispatcher or he Medical Dispatch (EMD) and
(15% did not specify) will tell you where to go.” This award telecommunications certifications along
winner gives such clear instructions, with certification from the Association of
Seventy-one percent of respondents reported directions and descriptions of the incident Public-Safety Communications Officials
that they do not compensate for training that EMS personnel not only know exactly (APCO) Institute in suicide intervention.
attendance. Of the 29% that do compensate 52% where to go, but
do it by establishing a specific amount of what to expect In addition to his duties as a 911
compensation; 36% pay per training session and when they get dispatcher, Clements is a volunteer
9% pay per hour. ( 3% handle payment in some there. firefighter serving as the safety officer for
other way.) his department, a certified first responder,
Dispatcher Tyler a reserve deputy for the county sheriff’s
For questions about the survey or to receive an Clements, department and a deputy emergency
electronic copy of the results, please contact the Washington manager for the county emergency
State Fire Training Director at County Sheriff’s management agency.
Page 6 The Hoosier Responder FEBRUARY 2009
INCIDENT MANAGEMENT COURSE SCHEDULED FOR MARCH
An All Hazard Incident Management Team Each district is expected to provide eight Invited to visit:
(AHIMT) Course for districts 4, 5, and 7 will be students to the course. (one student per All DPOC members, DPC members, District
held March 1-5 at the Brownsburg Fire Training command and general staff position, per Task Force and element leaders, and
Center. This course is a minimum training district.) District All Hazard Incident jurisdictional elected and appointed officials are
standard for those serving on the District Management Teams should attempt to send invited to visit this training course by
Response Task Force All Hazard Incident their primary command and general staff appointment. Visits are encouraged for these
Management Team. personnel to this course. members to better understand the role of the
AHIMT and the District Response Task Force.
Invited to attend: The scenarios performed on March 4th and 5th
District Administrative Coordinators will provide a unique observation environment
District Coordinators for these targeted visitors.
District Fiscal Agents
For additional information about lodging and
District Planning Council Members registration please visit http://www.in.gov/dhs/
District Planning Oversight Committee files/info_12710.pdf
District Response Task Force Commanders Any further questions pertaining to this course
All Emergency Management Directors may be directed to Randy Collins at
Rcollins@dhs.in.gov, or (317) 238-1762.
EMA Spotlight — Michigan City
Before becoming EMA Director for Michigan City seven years
ago, John Jones gained 20 years of experience as the La Porte
County Emergency Medical Service administrator and a
paramedic. During his tenure, Jones oversaw the most award-
winning EMS in Indiana. They were awarded Indiana Paramedic
Provider of the Year five times.
Jones says one of the EMAs greatest accomplishments has Click to view Click to view
been the establishment of a state-of-the-art Emergency IDHS Agency IDHS Training
Operations Center (EOC). The EOC is self sustainable with Opportunities
hardened storm proof measures, separate generator power,
and its own heating, ventilating and air conditioning systems.
Jones is also proud of the agency’s improved communication, John W. Jones
and video teleconferencing capabilities. Dedicated to disaster
preparedness and training, the agency also supports more than 100 East Michigan Blvd.,
150 Certified CERT Members as well as a comprehensive, city- Michigan City, IN 46360
wide NIMS training program which includes members of the
local park and recreation department. Jones serves as second (219) 873-1499
vice chairman of the IDHS District 1 Planning Council. firstname.lastname@example.org
Indiana Department of Homeland Security
Leadership for a safe and secure Indiana
302 West Washington Street
Indiana Government Center South
Indianapolis, IN 46204
(317) 232-3980 or (800) 669-7362
The Hoosier Responder is a publication of the Indiana Department of Homeland Security.
Please direct any questions or comments to the
IDHS Public Information Office at (317) 234-6713 or email@example.com.