ObjectiveTo be prepared and able to search the hotel for suspicious objects in the shortest possible time 14 Minutes
Process1. Bomb Threat exercise with plan2. Bomb Threat exercise but unannounced3. Bomb Threat exercise with dummy object.
RECEIVE THREATNING CODE 333 CALL ACTIVATE ERT 1 & 2 SHOW BOMB THREAT * RM ALERT CARD * DM * DE * SS CCTV ROOM TO BE * NURSE* FIRE FIGHTING TEAM CONTACTED WHILST * MEDICAL TEAMS "Threat Caller“ PROCEED TO LOCATION is on line * CMT ASSEMBLY AREA IS FCC CODE 333 SEARCHING OF AREAS TO COMMENCE Time keeper report to CCTV Search teams immobilize after instruction from GM/RM SERVICE CENTRE Runners to give feedback to CCTV via their BROADCAST DEPARTMENT HEADSCODE 333 on pager/mobile NO WALKIE TALKIE OR MOBILE COMMUNICATION ALLOWED IF NEGATIVE AWAIT FEEDBACK FROM GM/RM ALL CLEAR TO BEBROADCAST VIA WALKIETALKIE & PA SYSTEM via CCTV CODE 3 IF POSITIVE FULL EVACUATION UPON INSTRUCTION OF GM/RM SERVICE CENTRE FCC / CCTV BROADCAST TO PRESS "DRILL" BUTTON CODE 3 VIA GROUP PAGE "CODE 3“
Emergency Procedures – All Employees All Associates must know the following: Where the assembly points areas are. Know what the evacuation and emergency signals sound like. Remember to close all office doors and windows when evacuating your area due to a fire emergency. Know what your specific duties are and others, for examples who are the ERT Leaders and ERT Members and Fire Team. Know how to raise the alarm if you discover a fire: Lift then pull handle of emergency box unit or make call on fire phone and /or call emergency extension by touching “0 “on the room phone or dialing 100. Telephone security and / or switchboard or shout a warning.
Service Center / SecretaryHold up “Bomb Threat Alert Card” upon receivingbomb threat callKEEP CALMReceiver of call to complete the Bomb Threat Checklist whilst caller is on lineUpon raising the card the other Service Centre Agent to broadcast code 333After completion of call / complete threat form and proceed to FCCimmediately.DOS will be in FCCService Centre Agent……………………….………………………………………………..Service Centre Agent receiving the call must report to FCC for further interviewwith DOSREMEMBER CALL MIGHT BE PRE RECORDED-LISTEN CAREFULLY
Security CCTV ControllerAwait arrival of CMT – Manager – GM or RMHave copy of complete bomb threat form ready for their perusalDistribute clip boards and torches to Department HeadsFCC controller to place security officer in FCC for event logging.A sample of each Department Heads specific checklist and master checklist to bedistributed prior to “Bomb Threat” exerciseIf all clear has been given by GM/RM then transmit to BOH areas via pagingsystem
Security Supervisor Proceed to FCC upon receiving Code 333 Await instructions from GM/RM and proceed to pre-assigned post or patrol Search areas as instructed with security team and give feedback to DOS Complete “Bomb Threat” checklist and investigation form for Dir of Security Search areas:1. Level B3- Level 9 – Car Park – Training Room2. GF Car Park –filter pump Room / Paint room3. Level 12 – 19 Residence4. Hotel Perimeter and Assembly point areas
Security ManagerProceed to FCC upon receiving Code 333Prepare set up CMC Centre with help of assistant or designateInterview employee who received call for further info in FCCEnsure mobiles and walkie talkies are switched off during searchInfo to be relayed via land line ONLY
[A] If suspicious object is found advise Senior Management to CONFIRM - that object found is suspicious – mark location of suspicious object with red paper close to it CLEAR - area [ 1 floor above 2 floors below] CORDON - area off [ emergency tape] and let officials from Abu Dhabi Bomb unit deal with matter Always remember – prevent injury or death- suggest FULL EVACUATION if object is found / as per Loss Prevention Manual[B] If suspicious object not found give all clear no FCC•Await further instruction from GM/RM•If police involvement is requested by GM/RM arrange for security supervisor to meet Police and bring them to FCC / or CMC
Department Heads Proceed to FCC upon receiving Code 333GM/RM will brief you of situationWalkie Talkie and torches will be distributedReturn to your departmental command posts andbrief your staffAssign Search Areas and await all clear from yourdepartments search teamsCommunicate search results to FCC
All EmployeesFollow instructions of supervisor to commence search in your specific area ordepartment as predeterminedIf object is found give immediate call to FCC on ext 100 or send your runner tocommunicate this to your Department Head ONLY EVACUATE IF MESSAGE IS GIVEN TO DO SO
3. CALLER’S VOICEBOMB THREAT CHECKLIST Man WomanCALL CHECKLIST Gay Child Old man CalmWhen received a telephone call and confirmed to be a bomb threat should remain calm; demonstrates Excited Fastinterest; keep the person on phone if possible longer time; try to write the maximum details. If the Rasp Slowcaller demonstrates little interest in talking, request him to repeat what was said, because of problemsin telephonic call. Angry Nasal Crying LispREMEMBER THE CALL MAY BE PRE-RECORDED Accent Deep Clearing throat Ragged1. QUESTIONS: Cracking voice Laughter When is the bomb going to explode? Screaming Disguised Slurred Scared Where is the bomb right now? Ragged Laughing Familiar: _____________________________________ Is the bomb in (fictitious place)? Others: ______________________________________ 4. BACKGROUND SOUNDS Did you see this bomb? Street noises Engines or motors Factory machinery Office machinery Why did you inform this? House noises Kitchen noises Voices Laughs What kind of bomb is it? Animal noises Music Static Long distance Why do you want to explode? Public telephone PA System Without backgrounds noises Did you place the bomb? Others: ______________________________________ 5. BOMB THREAT LANGUAGE Why did you do this? Well-spoken Incoherent Message read Irrational Is because of (fictitious event)? Slang or foul Message taped Language errors Technician terms What is your address? Pronunciation: ________________________________ Other: _______________________________________ What is your name? 6. CALL’S INFORMATION: Place call received: Do you want to kill somebody? Date call received: Time call received: Is (fictitious person) that you want kill? Duration call received: Telephone number at which call is received:2. EXACT WORDING OF BOMB THREAT: Identification call received:________________________________________________________________________________ Your name:________________________________________________________________________________ Your position:____________________________________________________________________________________________________________________________
Bomb Threat Card ALERT CODE 333 ERT DOS / SSBOMB THREAT GM/RM DOC ALERT FLSM DOE CARD ALL DEPARTMENT HEADS / EXCOM
Other data:___________________________________BOMB THREAT CHECKLIST ______________________________________________SECURITY INVESTIGATION KEY-QUESTION: Why this specific place can be a bomb target?1. WITNESSES: _____________________________________________________________ Threat Receiver: _______________________________Name: _______________________________ 3. ANALYSIS OF THE FEATURES:Function: _____________________________ FALSE THREAT INDICATIONSID: __________________________________ REAL THREAT INDICATIONS Responsible for the threatened place: 4. OPERATIONAL DECISIONName: _______________________________ EVACUATIONFunction: _____________________________ Not to evacuate the placeID: __________________________________ Total evacuation of the place2. COLLECTED DATA: Partial evacuation of the place FALSE threats characterizing factors: Evacuation areas and distances:Threat with hoax features _____________________________________________________________Exist historic of false threats _______________________________Related futile circumstances with the threat SEARCHESIt does not have related important circumstances with the threat Searches with aid of local peopleSmall lapse of time for the explosion Searches with SECURITY officersNo suspicious object was indicated Searches cancelled. Motive:No suspicious object was located Necessity of specialized teamIt does not have witnesses of the planning of the attempted Located suspicious objectIt does not have indication of the accurate location of the bomb ExplosionIt does not have material trashes of explosives or components of the Other: _______________________________________bomb SUPPORTSIt does not have real attempted bombing against the threatened place Bombs and Explosives UnitNo person is potential target of death threat EOD UnitOther data: __________________________________ Fire Department______________________________________________ Ambulance Team REAL threats characterizing factors: Others: ________________________________________Threat with crime or terrorism features _________________________________________________It has a suspicious object indicated by the threatening one 5. ENDING OF THE OCCURRENCEIt has a located suspicious object Nothing located, liberated areaIt has identified witness of the planning of the attempted Action of specialized teamIt has an indication of the accurate location of the bomb Incident register in the SECURITY ControlIt has material located explosive trashes Others: ________________________________________It has real attempted bombing against the threatened place _________________________________________________It has related important circumstances with the threat 6. SECURITY OFFICER IN CHARGEExist people who are potential target of death threat Name: ________________________________________ ID: ___________________________________________ Dept: ______________________________________
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