Incident                                      Security DepartmentIncident: Medical Emergency                              ...
Conclusion:   The guest has requested from the staff to pick him up by the engineering club car no.10 and he has    insis...
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1616 medical emergency

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1616 medical emergency

  1. 1. Incident Security DepartmentIncident: Medical Emergency IR. No: 1616 OB No. 396Location: Ramp area Date: 21/05/2011 Time: 09:40Suspect Person: Engineering Staff Mr. Harizu Zaman (ID. 455)Reported Person: Engineering Staff Mr. Harizu Zaman (ID. 455)Home Address: SLAD staff accommodation.Business Address: SLAD. (OTHERS)Phone Number HM: WK: MB:Occurrence:Today 21st of May 2011 around 09:00, An Engineering staff Mr. Harizu Zaman (455) has called everybody atthe main entrance for help and the in house guest of villa-3 has fallen down on the floor from the engineeringpick –up club car no.10 at the ramp area as the engineering staff has picked-up the guest from the villas areato the main entrance by that club car, Security & DM have responded to the scene and the guest has beenescorted to the hotel lobby and the hotel nurse has been called immediately and came to the hotel lobby asthe guest finger was swollen, cold compress has been applied for him by the nurse and one room 212 hasbeen arranged for him to receive his medical assistance there, DOS and EOD have been called and proceededto the room where the nurse, DS and DM were over there, ambulance has been called for further treatmentand came at 09:40 and advised the guest to go to the hospital for X-ray so the guest has been taken by thehotel limousine accompanied by the hotel nurse and DS to Franco hospital, at 11:30 DS has called DOS andinformed him the guest is suffering from Epilepsy as it happened to him in the hospital and he got theEpilepsy injection by the doctor waiting for him to be fine to start treating his finger.Action:  The guest has received an appropriate medical emergency by the hotel nurse.  One room (212) has been arranged for the guest to receive his medical assistance there  EOD and DOS have accompanied the guest to the room with the nurse, DM and DS.  Ambulance has been called for further treatment and medical assistance.  Ambulance has arrived at 09:40 and the guest has been treated by the paramedics and they have advised the guest to go to the hospital for x-ray.  Hotel limousine has been arranged for the guest to pick him up to Franco hospital for x-ray and further treatment.  DS and the hotel nurse have accompanied the guest to the hospital.Investigation:  An engineering staff has been interviewed and as per him that he was going to P&C kitchen to fix one machine there and while he was driving in front of villa-3, the guest has stopped him and requested to drop him at the hotel main entrance, the staff told the guest that he could not pick up by that club car as it was suitable and comfortable for him because it was a pick up club car and he was going to send him another club car but the guest got angry and insisted to be dropped by that club car, so the staff has picked him up and while he driving at the ramp area near to security store going to the main entrance , the guest has fallen down suddenly on the floor although he was driving very slowly, the staff ran and called the staff at the main entrance for help. 1
  2. 2. Conclusion:  The guest has requested from the staff to pick him up by the engineering club car no.10 and he has insisted for that when the staff informed him that he could not as that club car was not suitable and comfortable for him as it was a pick-up one so the staff has picked up him.  The guest has fallen down from the club car at the ramp area although the staff was driving slowly.  The guest small finger for his right hand got swollen.  The guest has been escorted by security and DM to the lobby and the hotel nurse has been called.  EOD & DOS have been called and room 212 has been arranged for the guest to receive his medical assistance there.  Hotel nurses have arrived and apply an appropriate medical assiatnce for the guest.  Ambulance has been called for further treatment.  Ambulance has arrived at 09:40 and the paramedics have advised the guest to go to the hospital for x-ray and further treatment.  Hotel limousine has been arrnaged and the guest has been accompanied by hotel nurse and DS to Franco hospital.  X-ray has been done for the guest but there the guest started to shake, be nervious and falling down and when the doctor has checked him , they discovered that he had epilepsy.  The guest got injection for that and he has been transferred to Khalifa hospital according to Franco hospital doctors for further and advanced treatment for that.  DOS has proceeded to Khalifa Hospital to check the situation there.  At 15:00 The guest has come back to the hotel accompanied by DOS, DS and hotel nurse with all in order and room 621 has been arranged for him and he was fine.Attachment: DIRECTOR OF SECURITY Assistant Security Manager Wael El Said Habib Rezk 2

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