414intro

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414intro

  1. 1. User-Centered, Task-Oriented Documentation
  2. 2. Emphasize Problem Solving
  3. 3. Provide Task-Oriented Organization
  4. 4. Encourage User Control of Information
  5. 5. Orient Pages Semantically
  6. 6. Facilitate Both Routine and Complex Tasks
  7. 7. Design for Users
  8. 8. Facilitate Communication tasks
  9. 9. Encourage User Communities
  10. 10. Facilitate Cognitive Processing
  11. 11. Activity Theory <ul><li>Activity: Maintain social relationships, provoke laughter, share information </li></ul><ul><li>Action: Commenting on friend’s status update on facebook </li></ul><ul><li>Operation: Checking news feed, clicking comment link, writing text, clicking comment button </li></ul>
  12. 12. Kinds of Documentation <ul><li>Tutorial </li></ul><ul><li>Procedures </li></ul><ul><li>Reference </li></ul>

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