eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions
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eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions

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Presentation of topics for discussion: ...

Presentation of topics for discussion:
- Demand for more government online and
participation from citizens
- New challenges of local democracy in the e-era
- Lessons learned in the eCitizenII project
and main goals of international European project about e-Participation

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eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions Presentation Transcript

  •   eCitizen II –Towards Citizen-centred eGovernment in European Cities and Regions Project Presentation Hannes Astok  
  • Hannes Astok •  2011 - eGovernment expert, eCitizen II PM •  2007-2011 – Member of the Estonian Parliament •  2005 - Programme Director, municipal and regional eGovernance, e- Governance Academy •  1998-2005 Deputy Mayor, Tartu City Government © 2006 THE BALTIC INSTITUTE OF FINLAND
  • h#p://www.bal,c.org/projects/eci,zen_ii     © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Topics for discussion •  Demand for more government online and participation from citizens •  New challenges of local democracy in the e-era •  Lessons learned in the eCitizenII project07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Where people are doing in the Internet?•  In governmental sites? NO!•  In media and entertainement portals•  In social media: Facebook, Odnoklassniki, QQ, Google+, Orkut, etcAre they writing letters? NO!•  They are sending SMS, e-mails, chatting in MSN, calling via Skype What is our response? © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Estonian Embassy - SecondLife © 2006 THE BALTIC INSTITUTE OF FINLAND
  • © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Direction is clear – go online! The question – how to do it? •  Is it just copying existing processes? •  Developing something totally new? •  Or implementing new tools and channels together with re-engeneering of existing governance processes?07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • eCitizen II project: 10 European cities and regions: Lead partner: Baltic Institute of Finland •  Tampere FI •  Vysocina CZ •  Tartu EE •  Miskolc HU •  Odense DK •  Kerry IE •  Flevoland NL •  EUDEL ES – •  Bologna IT Associacion of •  Patras GR Basque Municipalities07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • We are learning for each other What we have learned? •  Historical, cultural, legal backgrounds are very different – no option to copy directly •  Some country legislation demand participation, some leave it optional •  Some countries provide official online identity, a lot of countries still not •  A lot of municipalities take e-participation as challenge, but a lot refuse until it is not compulsory07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • First participation, after e! Partners learned that first we need accept participation, but by designing process rules we must already consider newest communication technologies Participation process is not only e-mails, Facebook mesages or tweets, it must be clear and defined process for municipal organization and all participants07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Not everybody is e-citizen We need to consider all acceptable channels: •  Traditional media •  Printed materials •  Information centers •  Meetings •  New media •  Etc How to bring citizens in one common space?07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Barriers for participation •  Langue (both functional and lingual) •  Culture •  Gender roles •  Social competences •  Traditions •  Fears and ignorance •  Trust about the new channels07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • We share Pan-European On-line Manual of e-Participation Best Practices: www.eparticipation.eu07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • www.eparticipation.eu •  Guidelines how to develop e-participation process •  Best practices and commented case studies Share your own case with others!07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Vas Nazor participation portal for Czech municipalities www.vas-nazor.cz •  Live from 1st July 2011 •  7 municpalities of Vysocina region using already •  Open for others07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  • Project contacts Baltic Institute of Finland www.baltic.org Hannes Astok Project manager hannes.astok@baltic.org +372 5091366 www.eparticipation.eu07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND