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              eCitizen II –Towards Citizen-centred eGovernment   in European Cities and Regions      Project Presentation ...
Hannes Astok     •  2011 - eGovernment        expert, eCitizen II PM     •  2007-2011 – Member of        the Estonian Parl...
h#p://www.bal,c.org/projects/eci,zen_ii	            	                                    © 2006 THE BALTIC INSTITUTE OF FI...
Topics for discussion    •  Demand for more government online and       participation from citizens    •  New challenges o...
Where people are doing in the Internet?•  In governmental sites? NO!•  In media and entertainement portals•  In social med...
Estonian Embassy - SecondLife                            © 2006 THE BALTIC INSTITUTE OF FINLAND
© 2006 THE BALTIC INSTITUTE OF FINLAND
Direction is clear – go online!    The question – how to do it?    •  Is it just copying existing processes?    •  Develop...
eCitizen II project:            10 European cities and regions:                      Lead partner:                Baltic I...
We are learning for each other               What we have learned?    •  Historical, cultural, legal backgrounds are very ...
First participation, after e!    Partners learned that first we need accept      participation, but by designing process r...
Not everybody is e-citizen    We need to consider all acceptable channels:    •  Traditional media    •  Printed materials...
Barriers for participation    •    Langue (both functional and lingual)    •    Culture    •    Gender roles    •    Socia...
We share              Pan-European On-line Manual             of e-Participation Best Practices:           www.eparticipat...
www.eparticipation.eu    •  Guidelines how to develop e-participation       process    •  Best practices and commented cas...
Vas Nazor participation portal              for Czech municipalities            www.vas-nazor.cz    •  Live from 1st July ...
Project contacts    Baltic Institute of Finland    www.baltic.org    Hannes Astok    Project manager    hannes.astok@balti...
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eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions

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Presentation of topics for discussion:
- Demand for more government online and
participation from citizens
- New challenges of local democracy in the e-era
- Lessons learned in the eCitizenII project
and main goals of international European project about e-Participation

Published in: Education
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Transcript of "eCitizen II – Towards Citizen-centred eGovernment in European Cities and Regions"

  1. 1.   eCitizen II –Towards Citizen-centred eGovernment in European Cities and Regions Project Presentation Hannes Astok  
  2. 2. Hannes Astok •  2011 - eGovernment expert, eCitizen II PM •  2007-2011 – Member of the Estonian Parliament •  2005 - Programme Director, municipal and regional eGovernance, e- Governance Academy •  1998-2005 Deputy Mayor, Tartu City Government © 2006 THE BALTIC INSTITUTE OF FINLAND
  3. 3. h#p://www.bal,c.org/projects/eci,zen_ii     © 2006 THE BALTIC INSTITUTE OF FINLAND
  4. 4. Topics for discussion •  Demand for more government online and participation from citizens •  New challenges of local democracy in the e-era •  Lessons learned in the eCitizenII project07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  5. 5. Where people are doing in the Internet?•  In governmental sites? NO!•  In media and entertainement portals•  In social media: Facebook, Odnoklassniki, QQ, Google+, Orkut, etcAre they writing letters? NO!•  They are sending SMS, e-mails, chatting in MSN, calling via Skype What is our response? © 2006 THE BALTIC INSTITUTE OF FINLAND
  6. 6. Estonian Embassy - SecondLife © 2006 THE BALTIC INSTITUTE OF FINLAND
  7. 7. © 2006 THE BALTIC INSTITUTE OF FINLAND
  8. 8. Direction is clear – go online! The question – how to do it? •  Is it just copying existing processes? •  Developing something totally new? •  Or implementing new tools and channels together with re-engeneering of existing governance processes?07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  9. 9. eCitizen II project: 10 European cities and regions: Lead partner: Baltic Institute of Finland •  Tampere FI •  Vysocina CZ •  Tartu EE •  Miskolc HU •  Odense DK •  Kerry IE •  Flevoland NL •  EUDEL ES – •  Bologna IT Associacion of •  Patras GR Basque Municipalities07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  10. 10. We are learning for each other What we have learned? •  Historical, cultural, legal backgrounds are very different – no option to copy directly •  Some country legislation demand participation, some leave it optional •  Some countries provide official online identity, a lot of countries still not •  A lot of municipalities take e-participation as challenge, but a lot refuse until it is not compulsory07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  11. 11. First participation, after e! Partners learned that first we need accept participation, but by designing process rules we must already consider newest communication technologies Participation process is not only e-mails, Facebook mesages or tweets, it must be clear and defined process for municipal organization and all participants07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  12. 12. Not everybody is e-citizen We need to consider all acceptable channels: •  Traditional media •  Printed materials •  Information centers •  Meetings •  New media •  Etc How to bring citizens in one common space?07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  13. 13. Barriers for participation •  Langue (both functional and lingual) •  Culture •  Gender roles •  Social competences •  Traditions •  Fears and ignorance •  Trust about the new channels07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  14. 14. We share Pan-European On-line Manual of e-Participation Best Practices: www.eparticipation.eu07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  15. 15. www.eparticipation.eu •  Guidelines how to develop e-participation process •  Best practices and commented case studies Share your own case with others!07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  16. 16. Vas Nazor participation portal for Czech municipalities www.vas-nazor.cz •  Live from 1st July 2011 •  7 municpalities of Vysocina region using already •  Open for others07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
  17. 17. Project contacts Baltic Institute of Finland www.baltic.org Hannes Astok Project manager hannes.astok@baltic.org +372 5091366 www.eparticipation.eu07/06/11 © 2006 THE BALTIC INSTITUTE OF FINLAND
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