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  • 1. iukan.in 1 Sponsors & Partners
  • 2. from the organizer’s Desk Faiz Wahid Rahul BagdiaDear Colleague,Indian Utilities can! That is our belief behind bringing forth I-U-KAN – a multi-stakeholder engagement platform for Indian Utilities!As an active and independent contributor to the growth of emergingbusiness models, we believe that such promising models - particularly PowerDistribution Franchisee and Water 24/7 - require and merit the engagement ofall stakeholders for early success and benefit of the end consumer.Stakeholder engagement is at the heart of pManifold’s activities exemplified byour online communities and blog and now this more effective offline event.We want to build up this IUKAN platform, as not only a Community of Interestbut a Community of Practice, allowing for professionals and business leadersin this space to engage and share challenges and best practices. The first inthe series of activities that we host is this conference on “Challenges and BestPractices in Operational Roll-out of Utility PPPs”, focusing on Water and PowerDistribution, of which the details follow.As young we - and our initiatives - are, like the emerging business models, weneed your active participation and support to get together the right stakeholdersand make this an annual success for the industry at large – learning and buildingthese business models – together!We are glad to our sponsors, partners, associates and team members for theirsupport and making this happen.We look forward for your continued participation, encouragement andsupport.I-U-KAN! Can’t we?Faiz Wahid & Rahul BagdiaCo-Founderswww.pManifold.com2 iukan.in
  • 3. index & Schedule08:30 am 09.30 am Registration, Breakfast & Networking 09:30 am 11:00 am Inaugural Vision Talk: 4 Paradigm shift to scale-up PPPs in utilities11.00 am 11.15 am Tea & Networking Break11.15 am 12.30 pm SESSION 1: 8 Co-creating new PPP design together with Utilities12.30 pm 12.40 pm Tea & Networking Break12.40 pm 01.40 pm SESSION 2 : 14 Managing the Customer Perception & Utility Performance01.40 pm 02.25 pm Lunch & Networking Break02.25 pm 02.35 pm Special Presentation 19 Smart Grid adoption and viability for PPP operators02.35 pm 04.00 pm SESSION 3 : 19 Collaboration, Innovation and Integration with Service Providers04.00 pm 04.10 pm Tea & Networking Break04.10 pm 05.25 pm SESSION 4 : 24 Raising Finance for Investments in Loss Reduction05.25 pm 05.30 pm Closure 3 iukan.in
  • 4. VISION TALK CONTEXT & MOTIVATION Paradigm shift to scale-up PPPs in utilities Stakeholders Government, Regulators and Licensee Utilities Background The overall PPP market in Power and Water distribution utilities has grown fast in India, with positive traction from all stakeholders. It is estimated that we have barely touched even 1% of the potential market size. Key questions at the broader level remain to be effectively answered including, • What are the possible outcomes of these emerging new and long tenured PPP models? • What will it take to timely realize the remaining 99% potential market size and establish sustainable Indian utilities? • What favorable location characteristics map well to these PPPs, to prioritize right area selection for initial strong traction? • What market (and tariff) structure and future we are headed to? Session The vision talk will focus on sharing views of senior industry Coverage veterans on how service delivery will have to improve up to the last mile. Paradigm shift to scale-up PPPs in utilities • Brings perspectives from policy planning, regulation and execution in both Water & Power Distribution • Raise consensus for better integration and ensuring success and steady evolution of new PPPs.4 iukan.in
  • 5. VISION TALK agendaPARADIGM SHIFT TO SCALE-UP PPP IN UTILITIES9:30 11:00 Welcomeam am Mr. Rahul Bagdia Director, pManifold Business Solutions (Host) Emerging Trends in Utility PPP’s Mr. Sambitosh Mohapatra Partner, PwC Vision for PPPs in broader Power Market Mr. Anil Razdan Ex. Power Secretary, GoI Vision for Performing Utilities Dr. Smita Mishra Senior Economist-SASDU, World Bank Vision for Role of Government in evolving Utility PPPs Mr. P.K.Tripathi Ex-Chief Secretary, Delhi (Ex. CEO, DJB) 5 iukan.in
  • 6. Mr. Rahul Bagdia Speaker profiles Director, pManifold Business Solutions Rahul has 10+ years of professional Business, Technology, R&D, Emerging Markets Modeling & Development experience in USA, Europe and India (both urban and rural). He is the co- founder of pManifold Business Solutions, his current focus being working and enabling all Stakeholders of Indian Utilities, to develop efficient and sustaining business models. Mr. Sambitosh Mohapatra Partner, PwC Sambitosh is an Executive Director with PwC India focussing on energy and utilities sector across the areas of policy, regulations, performance improvement and analysis of electrical equipment market at both the national and state level. His specific areas of expertise lie in distribution reforms and performance improvement. He has more than sixteen years experience working across electricity utilities several states in India, Middle East and West Africa with demonstrable results. Currently, Sambitosh is working with a number of Indian companies looking to invest in Africa. Mr. Anil Razdan Ex. Power Secretary, GoI Anil Razdan is an eminent and sought after international energy expert, writer and consultant. He has been Secretary Power and Special Secretary/Additional Secretary Petroleum and Natural Gas to the Government of India. He chaired a global study on Energy for Megacities by the World Energy Council, and is Scientific Consultant for Energy Technologies to the Office of the Principal Scientific Adviser to Government of India. Amongst many others, he has worked in the portfolio of Joint Secretary Power, Director Energy Management Centre (now Bureau of Energy Efficiency) and Director/Joint Secretary Atomic Energy, Government of India. He has been Principal Secretary to the Government of Haryana in the Irrigation, Power, and Public Works Departments, besides Chairman Haryana Power Generation Corporation.6 iukan.in
  • 7. Dr. Smita Misra Speaker profilesSenior Economist-SASDU, World BankDr. Smita Misra has done her doctorate in Economics from theDelhi School of Economics, Delhi University, India. She hasworked in the Water Supply and Sanitation Sector for morethan 20 years, including last 14 years at the World Bank, India.She is currently the Sr. Economist at the South Asia SustainableDevelopment Unit of the World Bank, India, working on severalWater Supply and Sanitation Projects and analytical activities.She also has several papers published in International Journals.The recent World Bank Report that she has contributed is:‘Improving Urban Water Supply & Sanitation Services - Lessonsfrom Business Plans for Maharashtra, Rajasthan and Haryanaand International Good Practices’ (World Bank, 2012)’.Mr. P.K.TripathiEx-Chief Secretary, Delhi (Ex. CEO, DJB)Shri P. K. Tripathi is a 1977 batch IAS Officer of AGMUTCadre. He has experience of Municipal Governance havingserved as Secretary, NDMC and Commissioner (Land), DelhiDevelopment Authority. He has also held different positionsin Government of Delhi like Commissioner (Sales Tax), CEO(Delhi Jal Board) and Principal Secretary to Chief Minister,Delhi alongwith the additional charges of Principal Secretary(Commonwealth Games/Tourism/Administrative Reforms). 7 iukan.in
  • 8. Session 1 CONTEXT & MOTIVATION Co-creating new PPP design together with Utilities Stakeholders Operators and Licensee Utilities and their Employees Background Most private operators under new PPPs are getting challenged on issues of operational nature and business continuity. Many of these challenges arise due to limitations in design of PPPs – with respect to baseline data shared by the utilities, recourse to utilities, enforcement of contract terms and conditions, cooperation from utility employees for timely knowledge sharing during joint operative period, local resistance to private operators, etc. These issues become sometimes become bottlenecks and consume lot of initial efforts and investment of the operators, resulting into delayed financial closures and takeover. Key question this session will attempt to address is, • What challenges and best practices can be learned from operational PPP models, to avoid initial pit falls, and influence new design considerations? Session Discussion Point 1: Coverage Baselining and Contract Designing Considerations • Cover impacts of unreliable baseline data, and constrictive contract terms and conditions to raise an efficient and viable model. What further improvements and standardization in baseline and contract design for Power and Water? Discussion Point 2: Expediting knowledge transfer during Joint Operative Period • Cover challenges faced and best practices adopted by operators during joint survey and pre-takeover period – asset/stock due-diligence, arrear accounting, customer records & intelligence, baseline changes, old contracts handling, legalities, change management etc. Discussion Point 3: Smart Staffing for stability, growth and performance driven work culture • Covering issues of new hires, deputation of existing employees, deciding what to keep in-house and what to8 outsource.
  • 9. SESSION 1 AGENDACo-creating new PPP design togetherwith Utilities11.15 12.30 Introduction by Session Moderatoram pm Mr. B. Rajesh Associate Director-GRID, PwC Base lining and Contract Designing Considerations Mr. Kamal Maheshwari Director, SPANCO Mr. Amanullah CEO, SPML Utilities Mr. Pramod Sinha Project Director, Vishwa Infra Expediting knowledge transfer during Joint Operative Period Mr. Satheesh Kumar CMD, Enzen Mr. Dattatraya Wavhal Director (Finance),MSEDCL Mr. Radheshyam Mopalwar Member Secretary, MJP Smart Staffing for stability, growth and performance driven work culture Col. Rahul Gowardhan Retd. Executive Director-HR, MSEDCL Moderated Q&A 9
  • 10. Speaker profiles Mr. B. Rajesh Associate Director-GRID, PwC Rajesh is an Associate Director in Government Reform and Infrastructure Development (GRID) practice of PwC. He has over 11 years of experience across infrastructure sectors including transportation, urban infrastructure, power & industrial infrastructure sectors and combines this experience with a sound knowledge of macro-economics and public finances. He has specialized experience of working on water sector assignments covering policy, infrastructure mapping, investment estimation, institutional strengthening of government institutions. Rajesh has also advised national and international companies in assessing opportunities in the water sector and also supported funding agencies in identifying areas of future intervention in the sector. Mr. Kamal Maheshwari Director, SPANCO Kamal Maheshwari is Director Spanco Power Distribution Limited. He is responsible for Spanco’s foray into Power segment. Kamal has a strong techno commercial background and is a dynamic leader with good command on IT management skills. His vast experience also includes BPO and Call center technologies and has a track record of successful execution of big projects with 5000+ seats. He is also instrumental in setting up the capabilities in solution designing for OSS BSS for telecom players and software for business process automations. Mr. Amanullah CEO, SPML Utilities Mr. Amanullah is the CEO of SPML Utilities Limited. Mr. Amanullah brings with him varied National and International experiences working in India and the USA. Mr. Amanullah started his career in the US in the areas of Project management. During his 9 years career in the United States, Mr. Amanullah worked with the then one of the largest Corporations in the world: Enron Corp. and then at the UBS Investment Bank. Earlier, Mr. Amanullah has completed B. Tech (Hon’s) in Chemical Engineering from the prestigious IIT Kharagpur and attended the University of Illinois at Urbana Campaign Illinois (USA) befor obtaining an MBA from the University of Oxford, UK.10
  • 11. Speaker profilesMr. Pramod SinhaProject Director, Vishwa InfraMr. P K Sinha has a rich experience of 41 years in managementof plant operations and maintenance. Presently Mr. Sinhais responsible for execution of Khandwa Water PPP. His pastexperience includes his assignemnt as Director In charge ofNational Productivity Council under Ministry of Industries (GoI- Gujarat Directorate), apart from stints as technical servicehead in Aditya Birla Group and as Vice President (Operations) inDoshian Veolia and SPML.Mr. Satheesh KumarCMD, EnzenSatheesh is the Chairman of the Board and CEO at Enzen. Asocial entrepreneur, Satheesh is passionate about liberatinginefficiencies in the energy and energy resources value chain.To realize the dream of making energy affordable, accessibleand sustainable, he founded Enzen in the year 2006. Underhis leadership, Enzen conceptualized and initiated severalinnovative and sustainable solutions to meet the global energychallenges, like Water-Energy Nexus, that won the companyaccolades. Prior to Enzen, Satheesh has held a series of globalleadership roles in various organizations in India and abroad.An “Udyog Rattan” awardee, Satheesh is an active member ofvarious professional bodies.Shri Dattatraya WavhalDirector - Finance,MSEDCLShri Dattatraya Dharmaji Wavhal took over as Director(Finance) of Mahavitaran on 20th August, 2009. Prior to joiningMahavitaran Shri Wavhal was working as Chief Accounts andFinance Officer with Konkan Irrigation Development Corporationat Thane. Hailing from Pune district Shri Wavhal is a commercegraduate plus law graduate of Pune university.He did his L.L.B. in 1982 with first rank in the university. Healso holds Diploma in Information Technology. Shri Wavhalhad joined Maharashtra Finance and Accounts Services in theyear 1983. Thereafter, he held responsible posts in various Govt.establishments. He had also undergone special trainings atASCI, Hyderabad, YASHADA, Pune and at Montreal in Canada. 11 iukan.in
  • 12. Speaker profiles Mr. Radheshyam Mopalwar Member Secretary, MJP Mr. Mopalwar is the Member Secretary at the Maharashtra Jeevan Pradhikaran (MJP). He has been instrumental in the penetration of the water reforms to the deepest pockets of the state of Maharashtra. He has also been the pioneer in creating the framework for performance monitoring of the projects implemented under the MJP. Col. Rahul Gowardhan Retd. Executive Director-HR, MSEDCL Col. Gowardhan, an alumni of Indian Military Academy, Dehradun, before joining as E.D.(HR) - MSEDCL. His contribution in H.R. field has helped company to turn around to emerge as one of the most progressive power utilities of the nation and receiving many awards and rewards some of them in the area of H.R. Leadership, Recruitment, Training and C.S.R. He has an experience of handling HR issues of four franchisees operating in Maharashtra. His contributions to H.R profession has been well recognized and he was awarded with H.R. Leadership Award by Asia Pacific Congress, Leadership & Inspiration Award by Bengal Chamber of Commerce and Pride of H.R. Profession at Human Capital Summit. He is also nominated as “Most Powerful HR Professional of India” at Asia Pacific Congress 2012.12 iukan.in
  • 13. SESSION 2 CONTEXT & MOTIVATION Managing the Customer Perception & Utility Performance Stakeholders Operators and Customers Background One foremost objective and mandate for all utilities, is to enhance Customer Satisfaction through improving delivered quality of services. Satisfaction is a perception of performance by the end consumer which is significantly driven by the engagement and communication that the service provider has with a customer. However, it is seen that in most locations, customer engagement is the most neglected area, especially in Water and Power distribution monopolies. The key question here is, • Could efforts to understand the customer’s perceptions and expectations from the utility, regular monitoring, analytics and prompt communication help the utility streamline its processes to improve the service levels and have a happy, paying & loyal customer? Knowing your Customers (KYC) • Covers issues on customer indexing, its effective integration with demand sizing & Willingness to Pay, associated network and services planning & Investments, analytics to determine forced customer behaviors causing losses, perception & expectations about service delivery, urban-rural context etc. Innovate and Improve Service Delivery to reduce losses • Cover challenges and best practices with service delivery to end-customers – dealing with Supply Quality, Metering Billing and Payments, complaints resolution, O&M, etc. Best practices from other utilities like Telecom and convergence of services across different utilities will be discussed. Engaging with Customers • How continuously listening to customers could give competitive edge to streamline internal processes and allow influencing their behaviors to further reduce losses? What best practices in content and channels deployment for effective communication, customer education, results and brand building?14 iukan.in
  • 14. SESSION 2 AGENDAManaging Customer Perception & Utility Performance12.40 1.40 Introduction by Session Moderatorpm pm Mr. Faiz Wahid Director, pManifold Business Solutions Knowing Your Customers (KYC) Understanding Customer Opinions, Preferences & Satisfaction Mr. Faiz Wahid Director, pManifold Business Solutions Designing Customer Facilitation and Response Systems Mr. Manish Agarwal Head Customer Services, Essel Utilities Innovate and Improve Service Delivery to reduce Power losses Mr. Sudarshan Saini Chief Commercial Officer, Tata Power, Delhi Engaging the Customers : Can Govt. utilities equal the private companies? Shri. P. Manivannan MD, BESCOM Engaging with Customers : GIS, CRM, Tariff, New Connections, Revenue Assurance etc. Mr. Ashok Natarajan CEO, Tatva Waters 15 iukan.in
  • 15. Speaker profiles Mr. Faiz Wahid Director, pManifold Business Solutions One of the co-founders of pManifold, Faiz leads the strategic planning and enterprise positioning assignments for clients at pManifold focusing on customer centric growth and improvement strategies. He has also been instrumental in developing and executing customer research and process audits for private utilities. Before founding pManifold, Faiz has extensive global techno-managerial experience working for employers and clients including Cognizant, First Data, AT&T, Credit Suisse, NXP Semiconductors etc. Faiz holds an MBA from HEC Paris and was an international scholar at Darden School of Business of the University of Virgnia. He holds a bachelors degree in Electrical Engineering from VNIT Nagpur and a master’s degree in Software Engineering from BITS Pilani. Manish Agarwal Head-Customer Services, Essel Utilities Manish Agarwal is a Chief Consumer Experience Officer. He is BSc & PG DBM. Over 14 years of Sales and Service Management experience in companies like Easy Life Enterprise Pvt ltd, Etisalat DB Telecom Pvt Ltd, Datacom Solutions Pvt Ltd, Bharti Airtel, Standard Chartered, Cadbury Schweppes. Mr. Sudarshan Saini Chief Commercial Officer, Tata Power,Delhi A Management Professional and a Chartered Accountant, Mr. Saini joined Tata Power Delhi Distribution Limited, in July 2004. Besides present responsibilities of heading Commercial Functions & Business Process Re-engineering, has handled Revenue Management & Assurance, Treasury operations, Business Development including RAPDRP, Corporate Commercial and Regulatory compliance. In addition, leading a cross functional team for reduction of AT&C losses through innovation& technological intervention and relationship building with stakeholders. Prior experience of working with leading Multinationals such as Global Steel Major (ALN Mittal Group Company) & TATA STEEL for around 26 years approx handling various Projects, Finance, Credit Control and Treasury & Profit Centres.16 iukan.in
  • 16. Speaker profilesMr. Ashok NatarajanCEO, Tatva WaterK. Ashok Natarajan is the CEO ofTatva GlobalWaterTechnologies( P ) Ltd a group company of Tatva Global Environment andUnited Phosphorus Ltd. Tatva Water was formed 2 years agoand specializes in providing Utility services and implementationof technical and commercial systems in Water Utility Industry.The company is presently implementing 24x7 uninterruptedwater supplies to two water Utilities in Maharashtra. AshokNatarajan has published four papers on water managementin International Water Works Forum and World Water Lossconference. He has worked in the past in senior managementpositions at Crompton Greaves, Wipro, Secure Meters, SubhashInfra and Hydro-Comp.Shri. P. ManivannanManaging Director, BESCOMP.Manivannan is an IAS officer. He is also a Managing Directorof Bangalore Electricity Supply Company Limited (BESCOM) &Director of Karnataka Power Transmission Corporation Limited(KPTCL). 17 iukan.in
  • 17. CONTEXT & MOTIVATIONSESSION 3Collaborating, Innovation and Integration withService ProvidersStakeholders Operators and Service ProvidersBackground Utilities are heavily driven by outsourcing of products and services, but most times, their integration is at best limited by lack of strong SLAs and vendor management practices. The new private operators usually start dealing with several products and contractors, and already scarce Management bandwidth gets occupied in monitoring and renegotiating contracts and performance. The key question here is, • Can organized Service Providers be developed with more end-to-end managed services for these new PPPs? What new business models need to emerge for such managed services that have performance-linked contracts?Session Strategizing Vendor Management – selection, contracting,Coverage monitoring and control • Cover challenges and best practices in vendor management, in-sourcing vs. outsourcing decision, Service oriented & Performance linked contracts, process control & optimization, etc. Managed Services Innovations – can managed service partnerships with domain/technology vendors help PPP operators to start right? • Managed Data Services • Installation and O&M Services • CRM and IT Systems • Metering, Billing, Auditing Services 19 iukan.in
  • 18. SESSION 3 AGENDA Collaborating, Innovation and Integration with Service Providers 2.25 2.35 Special Presentation pm pm Smart Grid adoption and viability for PPP operators Mr. Reji Pillai - President, India Smart Grid Forum 2.35 4.00 Collaborating, Innovation and Integration with pm pm Service Providers Introduction by Session Moderator Mr. Ajai Nirula-COO, Tata Power DDL (earlier NDPL) Presentation: Strategizing Vendor Management – selection, contracting, monitoring and control Mr. Ajai Nirula-COO, Tata Power DDL (earlier NDPL) Case Study Presentation: Managed Data Services Mr. Pratap Dhumale-AVP, ADCC Infocad Pvt. Ltd. Case Study Presentation : Feeder Level O&M & Integrated Metering and Billing Services Mr. Amit Mittal-MD A2Z Presentation: Challenges of Service Providers in serving Power and Water Utilities Mr. Anand Sancheti-MD, SMS Case Study Presentation: Efficient Distribution Network Management and Theft Detection Mr. Madhav Vemuri-Country Service Manager, ABB Presentation: Reinventing Managed services model for Power and Water, post Telecom Mr. Girish Muley-GM, IBM Solution Presentation: Utility in a box Mr. Ananth Chandramouli-Head E&U, Infosys Case Study Presentation: Metering Innovations and turn-key Managed services model Mr. Shuvendu Patnaik-VP (Services Technology), Secure Meter20 iukan.in
  • 19. Speaker profilesMr. Reji PillaiPresident, India Smart Grid ForumReji is a renowned expert in the electric power sector with 30+years of international experience in the electricity industry indiverse functions across the entire value chain. He has beena key member of many multidisciplinary teams that wereengaged in reform and restructuring of power and waterutilities in Asia, Middle East, and Africa. Presently he is theFounder and Managing Director with Magnetar Venture, a 100million USD India focused Fund to foster innovation in Clentech.An active member of Indian Angel Network, in Oct 2011, Rejiwas unanimously elected as the President of India Smart GridForum, a public – private partnership initiative of the Govt ofIndia for accelerated development of smart grid technologies inthe Indian power sector.Mr. Ajai NirulaCOO, Tata Power DDL (earlier NDPL)Ajai Nirula is presently the Chief Operating Officer (COO) of TataPower Delhi Distribution Limited (TPDDL) – A Tata Power andDelhi Government Joint Venture for Power Distribution in Delhi,formerly known as NDPL. Besides Corporate Level involvementin Strategy and Business Excellence, his current responsibilitiesinclude Operations in the entire Distribution Network, ProjectEngineering and Execution, Contracts , Network Planning,Training & Development, Administration, Vigilance, Oversight ofPower Procurement Management and Consumer Relationship.Mr. Pratap DhumaleAssistant Vice President, ADCCPratap has over 18 years of experience in the power sector. Hisexperience in the power sector spans the technical, commercial,regulatory and automation spheres. He has worked extensivelyin the power sector in India and has varied experience such asO&M, AMI, IT-SCADA implementation, etc. He brings with himthe Electricity Distribution perspective and is well versed withrisks, technical, regulatory and commercial aspects associatedwith transmission and distribution schemes. 21 iukan.in
  • 20. Mr. Amit Mittal Speaker profiles Managing Director, A2Z Mr. Amit Mittal is the Chairman and MD of A2Z Infrastructure and that of A2Z Infraservices. Mr. Mittal started his career with HPCL and later joined Sapient Corporation. He was recently been awarded with the Ernst & Young award for the Start-up Entrepreneur of the year 2009. Mr. Anand Sancheti Managing Director, SMS Anand Sancheti heads the finance division of SMSIL group. With a Project implementation experience of more than 7 years, he was involved in the successful implementation of first PPP project in Roads Sector, in India. He has closely worked in Professional Capacity with McKinsey, SBI capital Market Ltd and National Highway Authority of India. He has been a faculty for structured Finance and Project finance at World Bank Knowledge Forum, State Bank of India, etc. He also holds various Management Positions within and outside SMS Group Companies. Mr. Madhav Vemuri Country Service Manager, ABB Currently serving as the Country Service Manager and a member of the Country Management Committee for ABB Limited India, Madhav was leading ABB Global Industries Services Ltd (GISL) India. Madhav has played a key role in setting up and stabilizing the India Operation Center. In over 25 years of career, Madhav has served in various management positions and gained significant experience in executing complex large projects and managing diverse teams and global operations. He shares his insights on the untapped potential of the service business in India and ABB’s strategy in providing a comprehensive service portfolio. He believes that the real difficulty lies not in developing new ideas, but in escaping from old ones.22 iukan.in
  • 21. Mr. Girish Muley Speaker profilesGeneral Manager, IBMAs General Manager – Solutions for Energy & Utilities verticalof IBM India, Mr. Girish Mule is responsible for driving IBM’ssmarter energy initiative encompassing IT and operationaltechnologies for energy sector and creating solutions in theareas of generation, transmission and distribution, which aretailored to energy sector’s business needs. He has professionalexperience of over 22 years in the area of automation & controlfor Power Generation and Transmission & Distribution. Hisdiverse experience covers, designing to commissioning ofcontrol & automation systems for hydro-electric power plants,thermal power plants, co-generation plants as well as sub-station automation & protection systems and SCADA /EMS &DMS systems for transmission & distribution networks.Mr. Ananth ChandramouliHead E&U, InfosysAnanth Chandramouli heads the Energy & Utilities sector businessin India at Infosys. He has more than 16 years of rich experienceworking across multiple functions including sales, consulting anddelivery. He has designed and delivered technology solutionsfor complex business applications in the Utilities sector in theUS, the UK and India. Ananth has co-authored a seminal reportfor Indian Ministry of Power titled “Technology: Enabling theTransformation of Power Distribution”. Apart from this, Ananth’sthought leadership papers have been accepted in various forumsincluding The Open Group and SETLabs Briefings, an Infosyspeer reviewed journal.Mr. Shuvendu PatnaikVice President-Services Technology, Secure MeterShuvendu Patnaik, VP, Technologies, in Secure, is an electricalengineer from IIT Kharagpur with over 34 years experience inIndian power sector. He had worked in NTPC and POWERGRIDin generation and transmission sectors followed by distributionsector experience in Secure. In the past he has played a crucialrole in the initial stages of development of Availability BasedTariffs and development of the first frequency-based specialmeters for inter-utility power exchanges. He has hands onexperience in O&M of thermal power stations, electrical testingand maintenance, protection systems and wide experience inenergy audits for transmission and distribution systems. 23 iukan.in
  • 22. SESSION 4 CONTEXT & MOTIVATION Raising Finance for Investments in Loss Reduction Stakeholders Operators and Investors Background Investments in network and service delivery infrastructure will be required by operators to make interventions that would drastically reduce losses and improve end-customer services. Raising equity, debt and managing working capital will be key to the success of the operating Distribution Operators. However, the exposure of banks and private equity in the utility segment is still an emerging space and very few private utilities have had successful financial closures. The key question here is, • What will breathe confidence amongst investors to invest in tariff regulated Utility PPP models? Session Operationalising Investments to reduce Losses through timely Coverage Financing • Raising PE • Raising Debt • Managing Working Capital24 iukan.in
  • 23. SESSION 4 AGENDARaising Finance for Investments in Loss Reduction4.10 5.25 PANEL DISCUSSIONpm pm Introduction by Session Mr. Kamal Maheshwari Director, SPANCO (Moderator) Panelists Mr. Alok Dayal Sr. Director, Credit and Environment Risk, IDFC Mr. Sudarshan Mohatta VP, SBI Caps Mr. Sudip Sural Director Corporate & Govt. Ratings, CRISIL Mr. Rajesh Sinha Senior Investment Officer, IFC Dr. Pawan Singh Director Finance, PTC Financial Services (PFS) Ms. Kshama Fernandes CEO, IFMR Capital Panel Q&A 25 iukan.in
  • 24. Speaker profiles Mr. Alok Dayal Sr. Director-Credit and Environment Risk, IDFC Mr. Alok Dayal is the Senior Director - Credit and Environment Risk at IDFC Ltd. An Engineer and an MBA, he has over 17 years of experience in the infrastructure financing business. As a project financier he has been involved in appraising and financing numerous energy (generation and distribution), transportation and real estate projects. Along with the credit risk function he is also currently heading the environment risk group at IDFC Ltd. In this role he has been closely associated with IDFC’s initiatives in the areas of sustainable finance and responsible investing and in enhancing IDFC’s internal environment & social risk assessment processes. Mr. Sudarshan Mohatta Vice President, SBI Caps Mr.Sudarshan is the Vice President in Project Advisory & Structured Finance Division of SBI Capital Markets. He has around 17 years of experience in project & corporate finance and banking including financing of infrastructure projects. Prior to joining SBI Capital Markets, he has worked with IDBI, World Bank and ICICI Bank. At SBICAP, he has been actively involved in structuring and evaluating infrastructure projects and arranging funds with focus on power, port and road sector. Recently he was also involved in arranging funding for the distribution franchisee project in Nagpur. Mr. Sudip Sural Director Corporate & Govt. Ratings, CRISIL SudipSural is presently responsible for corporate and government ratings at CRISIL. In this role, he leads a team of analysts that rates large corporates in sectors such as automobiles, pharma, telecom, metals & mining, power, oil & gas, fertilizers, consumer durables and media. His key responsibilities include leading new ratings, rating reviews, surveillance and holding interactions with investors. Sudip has over 17 years of experience in credit rating, commercial lending and analytical research. Prior to joining CRISIL, he was Assistant Vice President, Analytics Center of Excellence at Genpact.26 iukan.in
  • 25. Mr. Rajesh Sinha Speaker profilesSenior Investment Officer, IFCRajesh Sinha is a Senior Investment Officer in the infrastructuredepartment of the International Finance Corporation. He hasbeen in the World Bank Group since 1996 and has worked oninfrastructure financing in various capacities across South,East and Central Asia. He has in-depth experience in projectfinance, corporate finance, equity investments, carbon finance,privatization of state owned assets, and infrastructure sectorlegal and regulatory aspects. Rajesh currently covers both publicand private sector infrastructure financing for IFC across allinfrastructure sub-sectors such as power, renewables, transportand urban infrastructure.Dr. Pawan SinghDirector Finance, PTC Financial Services (PFS)Dr. Pawan Singh is the Director-Finance of Company and has morethan 25 year of experience in financing including infrastructurefinance. In this time, he has handled several financing proposals,both from the perspective of borrowers and lenders. Dr. Singhhas also been closely involved with the first PPP project inthe power sector. He is currently a visiting faculty member inthe area of corporate financing, infrastructure financing andproject financing at several management institutes in India. Hehas also served as Director-Finance at Delhi Power CompanyLimited, Delhi Transco Limited, Indraprastha Power GenerationCompany Limited and Pragati Power Company Limited. Beforethis he was GM in Powergrid Corporation LtdMs. Kshama FernandesCEO, IFMR CapitalKshama Fernandes is the CEO of IFMR Capital, a systemicallyimportant NBFC based in Chennai. Kshama joined IFMR Trustin April 2008. She was a founding member of IFMR Capital andtook over as Chief Risk Officer of IFMR Capital in April 2009.In her capacity as CRO she set up the risk function at IFMRCapital, developing and implementing the framework for riskmanagement in the Company. Over the last four years, she hasrepresented IFMR Trust and IFMR Capital at various policy andstrategic forums at a national and international level. 27 iukan.in
  • 26. Dr. Isher Ahluwalia Kamal Maheshwari Advisors Chairperson, Director, ICRIER SPANCO Dr. Ashok Jhunjhunwala Mr. Amanullah Professor, CEO, IIT Madras SMPL Utilities Sunil Wadhwa Ashish Sahay CEO, Senior VP, IL & FS A2Z Malini Shankar Ashok Natarajan Principal Secretary CEO, to Govt. of India Tatva Water Sadashiv Rao Romit Sen Chief Risk Officer, Senior Assistant IDFC Director, FICCI Anand Sancheti H. Subramaniam MD, Editor & COO, SMS Infra EA Water Satheesh Kumar Rahul Bagdia CMD, Director, ENZEN pManifold Secretary, IUKAN Forum28 iukan.in
  • 27. IndianPowerSector.com is India’s premier and the most compre-hensive effort of its kind, ever attempted in the Power sector in In-dia. It provides a knowledge sharing platform for the power sectorprofessionals while touching nearly every aspect of Indian PowerSector.We are knowledge driven venture and are positioned to provide thepower sector updates, analysis, discussions, interviews of powersector dignitaries and various customized services like analysis, re-search and consultancy.At present IndianPowerSector.com reaches 5000 + registered userseveryday through E-mails and witnesses more than 1.6 Million hitsevery month.We provide with the following services:1. Market Research and Market Intelligence.2. Content Marketing3. Regulatory Advisory for Indian market4. International Media Tie UpsOur Associates are majorly Government Associations, InternationalOrganizations in the Power Sector.Our expertise in the field of power sector is second to no one, andwe wish to be a part of any venture in the power sector.
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