Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business
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Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business

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Managing Director of p3, Phelim Pekaar presents Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business. Drawing on his extensive experience ...

Managing Director of p3, Phelim Pekaar presents Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business. Drawing on his extensive experience within the travel industry, Phelim outlines key ares which hotels should consider prior to selecting a booking engine for their own website

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Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business Presentation Transcript

  • Backend Functionality and Ease of use for your Hotel – how to select the best booking engine for your business Phelim Pekaar, Managing Director, p3 p3 Technology| phelim@p3.ie | www.p3.ie phelim@p3.ie | www.p3.ie
  • About p3 We specialize in: • The supply of innovative web technologies • The provision of dynamic e-Business solutions for the travel industry We Deliver: • Custom-made software solutions tailored to our clients needs • Effective online marketing services Our Credentials: • Zend PHP Accredited • Google Adwords Professionals phelim@p3.ie | www.p3.ie
  • Why is a booking engine so important • 73% of online guests prefer to book directly via the hotel brand website. • 60% of your bookings can come from the internet • 40% direct through your own brand website • An online booking engine will help you close sales instantly online • We live in the age of ‘Now’ phelim@p3.ie | www.p3.ie
  • What are Your Requirements • It’s too easy to list and want everything • List all your functional requirements in order of priority • Priority 1 >> The booking engine must sell rooms on your website phelim@p3.ie | www.p3.ie
  • Important Requirements • One way or two way interface • Inventory Management >> Rate restrictions • Reporting • Rate control – easy set-up and flexibility • Dynamic Packaging / Room extras • Variable Pricing for all rate types • Guest view / searching • Access Levels • Training & Support • Easy to use Interface phelim@p3.ie | www.p3.ie
  • Sample Rate and Availability Interface phelim@p3.ie | www.p3.ie
  • Strategic Needs • CRS Strategy • PMS Strategy • GDS Connectivity – can the booking engine handle it? • Third party connections – what is your strategy for managing third party connections phelim@p3.ie | www.p3.ie
  • Find a dedicated resource to manage the booking engine ** ** You only get out what you put in phelim@p3.ie | www.p3.ie
  • Q. What is Demand Management? A. Quite simply varying rates to meet the demand. Lowering prices when you are empty and increasing them when you are full. phelim@p3.ie | www.p3.ie
  • Rates not adjusted to match demand phelim@p3.ie | www.p3.ie
  • Rates Adjusted to Match Demand phelim@p3.ie | www.p3.ie
  • Summary • List your functional requirements in order of priority • Make sure it fits with your strategic needs • Use software that makes it easy to edit your room rates • Regularly update room rates to manage demand • Find a dedicated person to manage the booking engine phelim@p3.ie | www.p3.ie