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Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
Servisnet Company Presentation
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Servisnet Company Presentation

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Servisnet Company Presentation

Servisnet Company Presentation

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  • 1. 2011
  • 2. 2011
    INDEX
    • HISTORY
    • 3. COMPAY ORGANIZATION
    • 4. MANPOWER
    • 5. REGIONAL PLANNING
    • 6. FIELD OF ACTIVITIES AND SERVICE PROVIDED PRODUCTS
    • 7. SELECTED COMPLETED/ONGOING PROJECTS
    • 8. REFERANCES
    • 9. REGIONAL SERVICE STRUCTURE
    • 10. EQUIPMENTS LIST
    OCCUPATIONAL SAFETY AND HEALTH POLICY
  • 11. 2011
    HISTORY
    Technical Support and customer services department that started to have operations in Northern Telekom structure in 1985, is outsourced from Nortel Netas in 2001, continued its operations as Servisnet from this date.
    In this process,  it continues operations by maintaining the discipline, company culture and corporate structure coming from NN,  by improving its product range and capabilities according to the sectors service needs with its qualified staff capabilities.
    Provides GSM, PSTN, Transmission, Data systems, Defense Systems , Power systems, 7/24 service support for other telecommunication products, Engineering and Training services to customers.
  • 12. 2011
    COMPANY ORGANIZATION
  • 13. 2011
    MANPOWER
    A team that consists of 70 engineers, 90technicianand 10 administrative staff as totally 170 employees work in our company as permanent.This team is supported by our subcontractors for specific projects.
  • 14. 2011
    SERVİSNET OFFICES
    Kiev Office
    Istanbul Headquarters
    Ankara Office
    Antalya Office
  • 15. FIELD OF BUSINESS ACTIVITIES, SERVICES AND PRODUCTS
    2011
  • 16. 2011
    FIELD OF ACTIVITIES
    • Wireless Systems
    • 17. GSM BSS & NSS – GPRS
    • 18. CDMA –WiMAX-Fixed Wireless
    • 19. Broadband Systems
    • 20. DSLAM – SSG – xDSL – FTTX solutions(Pizza Box)
    • 21. PSTN – NGN Sistemleri
    • 22. NGN Softswitch, DMS systems
    • 23. MSAN
    • 24. Transmission Systems
    • 25. DWDM, SDH &SDH radio, IP Radio
    • 26. Management Systems
    • 27. Data, IS & Management Systems
    • 28. Router, Hub, L2 – L3 Switch, Bridge, Access Point ve modems.
    • 29. Sun Solaris, HP Unix, Linux, Windows
    • 30. Database Support (Oracle, Informix databases, MySQL, MSSQL, DB2 ve Crystal Report Server.)
  • 2011
    FIELD OF ACTIVITIES
    • Staffing Services
    • 31. Software Products for Telecommunication Sector
    • 32. Power Systems
    • 33. AC Systems, Generators, Regulators
    • 34. UPS, DC/DC convertors, Grounding
  • 2011
    SERVICES
    Site Survey, Installation & Comissioning
    Operation & Maintenance
    • First Line Maintenance
    • 35. Second Line Maintenance
    • 36. 7/24 Support Systems
    • 37. OMC-NOC Monitoring&Operation
    • 38. Help Desk & Monitoring & Baby Sitting Services
    Network Optimization andEngineering Services
    • Network Sizing and Optimization
    Rollout & Project Management
    System andNetworkIntegration
    Technical Training
    Audit Services
    Repair&Return Services
  • 39. 2011
    Technical Training Services and Training Center
    • Experienced Trainers,
    • 40. Technology and Product Focused
    • 41. Training center with 8 classes that is equipped with required technologies
    • 42. 10000 students-daily yearlycapacity, %95 customer satisfaction,
    • 43. Training to international and domestic customers (TT, Alternative Operators, GSM Operators, Corporate Customers, International Operators)
    • 44. Turkish, English, Russian Languages Support
  • 2011
    SERVICESGSM
    Our company has considerable knowledge and experience that includes processes below in GSM sector;
    • Installation and Commissioning
    • 45. Network Integration
    • 46. Project Management
    • 47. Network Operation Support
    • 48. National OperationCenter
    • 49. Regional Operation Center
    • 50. Field OperationSupport
    • 51. Network Optimization
    • 52. Audit
  • 2011
    SERVICESINFORMATION SYSTEMS( IS)
    All types of server controlled domain installation, management andproblem solving (MAIL, FTP, HTTP, WINS, DNS etc. )
    Installation, integration, operationand support of applications that works on HP-Unix, Solaris, Linux based operations with OS.
    Design and installation of Data and VOIP based networks
    Telecom focused, Windows or Linux based, Oracle , compatible with MYSQL, MS-SQL databases software development
    Software development according to customer requests in various platforms
  • 53. 2011
    SERVICESTRANSMISSION
    SERVİSNET provides technical supports brand independently as below for STM 1/4/16/64/DWDM, CDWM, Metro Ethernet systems;
    •  Installation and Commissioning Services
    • 54. Infrastructure Installation and Maintenance
    • 55. Testing and Documentation
    • 56. Management systems installation, integration, testingand servicing
  • SERVICE PROVIDED PRODUCTS
    DATA PRODUCTS
    Juniper Series
    • Network
    • 57. M Series : M7i - M10i - M20 - M40 - M160 - M320 – MX480 – MX960
    • 58. J Series : J-2320, J-2350, J-4350, J-6350
    • 59. EX Series : EX3200, EX4200, EX8200
    • 60. Security
    • 61. Firewall : SSG 140 / SSG 300 Serisi / SSG 500 Serisi / NS 204 / NS 208 ve SRX series
    • 62. SSL VPN : SA 700 /  SA2000 / SA2500 / SA4000 / SA4500 / SA6500 / SA6000
    • 63. IDS & IPS : IDP 50 / 75/ 200 /250 / 600 / 800/ 1100/ 8200 
    • 64. Unified Access Control : IC4000, IC4500, IC6000, IC6500
    • 65. STRM : STRM500, STRM2500, STRM5000
    • 66. Application Acceleration Platforms: WX/WXC-Series
    Huawei Products
    • Broadband: IPDSLAM, MSAN ve NMS products
    • 67. GSM: Node-B, RNC, GPS, GPS NMS, PTN, MW
    Redback Edge Routers
    • SE1200, SE800
    2011
  • 68. 2011
    JUNIPER COOPERATION
    Servisnet is one of the 5 ELIT PARTNERS of Juniper Networks in Turkey.
    Servisnet offers Juniper’s rich security and network solutions for complicated applications that require highly critic and great effort    with the advantage of the possibilities Elite partnership.
    Servisnet that sets out with fast service fast support understanding, manages stably its business partnership with Juniper from past to present; Servisnet carried its solution partnership to Elite level in Juniper Networks Enterprise, WAN Acceleration, Advanced Security and Application Acceleration solutions with completing expertise certificates covering pre-sales / after-sales services and support issues 
  • 69. 2011
    JUNIPER CERTIFIED MANPOWER
     Network Infras. SN Personell Exam Training
    JNCIA-WX 3 JN0-311EDU-JUN-OJWX
    JNCIA-EX 3 JN0-400 EDU-JUN-OJXE
    JNCIA-ER 1 JN0-342 EDU-JUN-OJRE
    JNCIS-SEC 1 JN0-331 EDU-JUN-OESJ
    Advanced Security SN PersonellExam Training
    JNCIA-IDP 3 JN0-541 EDU-JUN-IIDP
    JNCIA-FWV 3 JN0-522 EDU-JUN-CJFV
    JNCJSA-SSL 3 JN0-562 EDU-EDU-CJSA
    JNCIA-UAC 3 JN0-141 EDU-JUN-CUAC
  • 70. 2011
    SERVICE PROVIDED PRODUCTS
    DATA PRODUCTS
    Ethernet Switch Products
    Secure Router Products
    Multiservice Switches
    Optic Network Products
    VPN Router Products
    Application Switches Products
    WLAN Products
  • 71. SELECTED COMPLETED/ONGOING PROJECTS
    2011
  • 72. 2011
    VODAFONE FULL SİTE AUDİT PROJECT (2009)
    Webtool software development for Vodafone FSA project
    Responsible PMCfor Regions and Teams management(Project Management Center)
    BTS, BSC auditing in İzmir, Antalya and Adana VF regions (3071 sites)
    South Region EMF measurements (4381 sites)
    • Servisnet has BTK EMF measurement certificate.
  • 2011
    VODAFONE-HUAWEI 3G ROLLOUT-PHASE 0 (2009)
    PTN, MW, Node-B survey andInstallation, acceptance testing, commissioning in Istanbul Region
    54 Node-B, 28 MW, 91 PTN
    PTN,MW,Node Installation, acceptance testing and commissioning in Antalya and Adana regions.
    97 Node-B, 57 MW, 14 PTN
    3G Node-B EMF measurementsin Adana, Ankara and Istanbul Regions
    204 sites
    Doing FLM activities on behalf of Huawei in Adana and Diyarbakir Regions.
  • 73. 2011
    STAFFING ACTIVITIES
    Huawei Baby sitting (10)
    Turkcell Streaming (1)
    Huawei – Vodafone Help Desk & Front Office (20)
    Vodafone DSP project (67 )
    Vodafone Antalya region L1 service staff(7)
    AVEA Site Work staff(10)
    Turkcell Product Confirmation staff (4)
  • 74. 2011
    NOKIA SIEMENS NETWORKS – VDF RAN MDS PROJECT 2011
    7 New Site, 6 3G survey and installation, acceptance testing, commissioning in Antalya region.
  • 75. 2011
    VODAFONE ACCEPTANCE 2010
    Webtool software development for Vodafone Acceptance project
    Responsible for management of regions and teams PMC (Project Management Center)
    BSC acceptance in all VF regions (12000 sites)
  • 76. 2011
    NGN PROJECTS
    Management and technical support for NGN network that is installed for GISAD and services for corporate customers since 2007
    Providing technical support for NGN systems that installed in Ankara-Ulus TT.
    TELLCOM ATAŞEHİR METRO ETHERNET PROJECT
    Installation, testing, commissioning and technical support of metro ethernet network that is able provide internet, Voip, IPTV services for nearly 10000 subscribers in Atasehir-Istanbul
  • 77. 2011
    TT HUAWEI IPDSLAM
    Providing technical support to Huawei Broadband Access network for Türk Telekom’s 2500K port, 6000 DSLAM and 67 SSG dimensions
    Regional management and maintenance support in totally 12 regions
    Second line support
    7/24 Call Direction support
    MSAN First line technical support
    Training support
  • 78. 2011
    TT-TIM-AYCELL GSM PROJECT
    GSM 1800 BSC-TRAU-PCUSN & BTS network installation.(2001-2004)
    Commissioning & on-air
    Engineering of Network elements
    FLM site support for 1500 BTS, BSC and PCUSN, regional and central logistic management in 40 cities
    OMC servers installation and 7/24 OMC-R support
    SLM (Second Line Maintenance) BSC/BTS support
    S/W upgrades
    GPRS service support
  • 79. SOFTWARE PROJECTS
    TT TURPAK fault record andequipmentfollowing Db program
    UKRTower work flow software
    AVEA SiteWork tool software (Truva)
    TT DXX fault record andequipmentfollowing Db program
    AVEA web based fault record andfollowing program
    Vodafone web based fault record andfollowing program
    Tellcom web based fault record andfollowing program
    TT Centrex IP CRM program
    Vodafone full site audit software
    Vodafone 3G acceptance test following program
    Gisad problem following SNMP /SMS software
    3G installation tool software
    2011
  • 80. 2011
    DEFENCE SYSTEM PROJECTS
    SERVİSNET provides installation, testing, integration and technical support services for products below using in military projects that are executed together by NN and ASELSAN.
  • 2011
    TÜRK TELEKOM DMS SWITCH BOARDS MAINTENANCE PROJECT
    7/24 technical support for 326 PSTN/DMS switch board units that have PSTN/DMS7000K/2000K port (line and trunk) servicing.
    SW upgrading
    Troubleshooting and fault management
    Training and documentation support
    TT MBU (CENTRAL MAINTENANCE UNIT) PROJECT
    Management of 326 units of city type DMS switch boards that Turk Telekom owns from 5 management centers, also manages and provides technical support for the network that includes unix, linux, windows server, various routers/switches and various database types in order to following alarm and performance since 2004.
  • 85. 2011
    TT SDH PROJECT
    SERVİSNET still executes technical support, following installation and commissioning TT SDH project for nearly 7000 NE in 41 cities that started 2001.
    Installation and providing technical support regarding SDH project in Kazakhstan Alma-Ata
    Bangladesh BTTB SDH project
    TEDAŞ SDH project
    SDH technical support is being provided to corporate customers(nearly 350) in overall Turkey.
  • 86. 2011
    CUSTOMERS
    Netaş
    Nokia Siemens Network
    Türk Telekom
    Huawei
    Vodafone
    UKRTower
    Doruk.net
  • 87. SERVİSNET EQUIPMENTS
    EMF Equipments approved by BTK
    Spectrum Analyzer
    BER Tester
    SDH Analyzer
    Adjustable Optic Debilitates
    VSWR Measuring Apparatus
    FE Ethernet Tester
    Powermeter
    Installation Equipments
    Security Equipments
    Vehicle Following Systems
    2011
  • 88. OCCUPATIONAL SAFETY AND HEALTH POLICY
    Servisnet has a strong occupational safety and health policy management system that implements in related activities.
    Servisnet targets to catch highest safety and security standards in order to provide healthy and security working environment to its staff, contractors, third people, subcontractors and visitors.
    Aware of occupational health and safety is first priority in all activities.
    Servisnet enforces its own policies to its all employees, business organizations, contractors as a company that embraces the importance of occupational health and safety issues. For this purpose, all employees have to follow occupational safety and health policy rules, keep all equipments, apparatuses, and vehicles in good conditions, to learn how to use all of them according to procedures, reporting all emergency situations.
    2011
  • 89. 2011
    OCCUPATIONAL SAFETY AND HEALTH POLICY
    Personnel that works on field;
    Working on high,
    Safety driving techniques
    Safety working with electricity,
    First aid,
    has to have occupational safety and health certificates.
    Servisnet provides continuous development as determining targets and following results with its personnel who follows and controls subcontractor management, risk evaluation, emergency situation planning policies.
  • 90. 2011
    CERTIFICATES- ISO 9001
  • 91. 2011
    CERTIFICATES - BTK EMF MEASUREMENT CERTIFICATE
  • 92. 2011
    REFERENCES
    Nokia Siemens Networks
    Index – Netex
    Armada
    Makelsan
    Deponet
    Juniper Networks
    TR-Net
    Türk Telekom  
    AVEA
    UKRTower
    Vodafone
    Netaş
    Huawei
    Doruk.net
  • 93. 2011
    www.servisnet.com.tr
    Leading Quality

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