Activities undertaken by a retailer with the basic goods and services
How Retailers Add Value . . . The value of the product and service increases as the retailer performs functions. Doll is developed at manufacturer Doll is developed in several styles Doll is offered in convenient locations in quantities of one Doll is featured on floor display Doll can be bought on credit or put on lay away
It occurs when retailers intercept or divert customers from competing retailers.
The Retail Life Cycle Market share or profit Early growth Accelerated development Maturity Decline Value-retail stores On-line retailers Single-price stores Warehouse clubs Fast food outlets Convenience stores Supermarkets Department stores Catalog Retailers Malls (?) General store Factory outlet stores Profit Market share Single-brand stores
Future Changes in Retail Nonstore Retailing New Retail Formats Integration of Technology Heightened Global Competition Increased use of Private Labels
E-tailing Catalog Sales Direct Selling Non store Retailing
Liquidators Recycled Merchandise Retailers Super centers New Retail Formats
Creation of New Retail Formats Greater Diversity Increased Rate of Change Heightened Global Competition