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    • O.V. Arun Kumar http://www.linkedin.com/in/ovarunProfessional Snapshot Over 2 decades of diverse, cross-functional industry experience mainly in Capital Projects, Sales & Marketing, Branch Management and Information Systems domain that includes 15 years of rich experience in SAP Consulting. Wide experience in establishing Global Delivery Centres, involving implementation of best practices based on service delivery methodologies and as per global standards. Deployed CoEs across diverse vertical environments. Deft in Program and Project Management with proven skills in managing Strategic Alliances with business partners in a Global Delivery environment. Hands on experience in managing 25 plus end-to-end full life cycle implementations projects in SAP, both in large enterprise (LE) and SMB All-in-One (AIO). Consistently achieving high customer satisfaction and appreciable improvements to the bottom line through strategic long-term relationships. Has deep understanding for developing efficient operational models based on effective framework for Implementation, Application Development and Production support projects. Has a knack to view the larger picture and articulate the vision of the organisation through short-term, medium-term and long- term goals. Possesses decisive and effective conflict management skills with proven ability for managing and developing high performance teams with recognition programs for leadership retention.Write UpA seasoned ERP (SAP) Professional, driven by innate passion for creating value through innovation, manage deliveriesproductively.Has extensive knowledge in Business Consulting, Project Management, Product Development, Solution Architecting, SolutionImplementation & Delivery, Application Development and Steady-state sustenance.Has unique combination of vast business experience and techno-functional expertise. Has successful track record in manifestingvalue-added solutions to clients by synergising with client’s business case, rolling out optimal and scalable solutions through real-time proto-types.Consistently helping client’s business to experience and choose the right solution through investment in SAP designed forsustainability and tangible quantifiable growth.Main Deliverables- Project Management - Strategy Planning - Program Management- Strategic Alliance Management - Process Management - Knowledge Management- Pre-sales - SME/ Domain Leadership - Cost Management- Best Practices Implementation - Quality Assurance - GDC Management- Practice Management - Product Development - CoE Management- Customer Relationship Management - Key Account Management - Team Management- HR Coordination - Training & Development, mentoring - Reporting Performance MatrixDomain KnowledgeDomain Knowledge, Solution Consulting and Delivery experience in: Manufacturing Industries: Automotive, Chemicals, Consumer Products, Engineering Construction & Operations, High Tech, Life Sciences, Mill Products, Oil & GasStrictly Confidential Page 1 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun Service Industries: Telecommunications, Utilities, Waste and Recycling Financial Services: Banking Public Services: Public Sector, Higher Education & Research Trading Industries: Retail, Wholesale DistributionAcademics MBA (Marketing & Finance) from XLRI, Jamshedpur - 1997. B.Tech (Electrical & Electronics) from Sri Venkateswara University, Tirupati - 1989.Professional Certifications Certified ISO Internal Quality Auditor (N 106 1838) by TQMI in 1999.Countries Travelled Australia  Dominican Republic  Saudi Arabia  UK Brazil  Germany  Thailand  USA China  Japan  UAE  VenezuelaEmployment ScanJune’12 to till Date – Free Lance ERP Consultant Nov’05 to Feb’07 - AGM, Delivery Head HyderabadHyderabad, India L&T Infotech, Hyderabad (India) Reason for Change – Hyderabad Center Closure & could not relocateDec’10 to May’12 - Managing DirectorKLIT Solutions (P) Limited, Hyderabad (India) Feb’05 to Oct’05 – Senior Project Manager, SAP LeaderReason for Change – Company wound-up Indian operations NIIT Technologies Ltd., New Delhi (India) Reason for Change – Higher Role & ResponsibilityNov’09 to Nov’10 - Founder & CEOAptWorks Global, Hyderabad (India) Mar’02 to Jan’05 - Assistant Consultant, SAP PMReason for Change – Investment into ERP Product Development Tech Mahindra (Formerly Satyam Computer Services Limited), Hyderabad (India)Nov’08 to Oct’09 - Vice President, Global SAP Head Reason for Change – Growth & Higher ResponsibilityMann-India Technologies Ltd., Hyderabad (India)Reason for Change – Company unable to sustain investment for growth Jun’00 to Feb’02 - SAP SD Functional Consultant Intelligroup Asia Ltd., Hyderabad (India)Mar’07 to Oct’08 – Director, GDC Head Reason for Change – International OpportunityThe Hackett Group, Hyderabad (India)Reason for Change – LatAM Exp. with P&L Responsibility Nov’89 to Nov’99 - Senior Sales Officer Tata Steel Limited, Jamshedpur & NCR (India) Reason for Change – Transition to core IT/ERPChronological Professional Scan with respective role & competencySince June’12 to Till Date with Free Lance ERP Professional,Hyderabad (India) Taking care of SAP/IFS Practice Building & Delivery - End to end Mentoring and provide consulting on SAP solutions & Best Practices implementation as a free lancer Developing a business Solution Architecture in defining the global SAP strategy together with the customer Conducting feasibility study to provide in-depth needs analysis Defining and supporting implementation of system operations conceptStrictly Confidential Page 2 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun Developing the customer specific solutions and implementation of strategy which will maximize the customers’ ROI and deliver the business outcomes sought by the customer Product and solution demonstration Proposal preparation Prototypes Implementation Support all Selling Process Support Risk Management in identifying possible risks for solution design and implementation Value Selling of ERP solutions Work with the partner account managers to estimate the functional components of implementation projects and to position SAP functional resourcesSince Dec’10 to May’12 with KLIT Solutions (P) Limited, Hyderabad (India)(URL: http://www.klitsolutions.com/) Team Size Handled- 55 Lead the SAP Global ISV partnership Lead complete product development of the SAP light weights for cloud enabled environment and related intellectual property, iKonnet® and lead the Solution Certification for Powered by SAP NetWeaver® Strategically aligned with SAP India for EBP partnership for business in India Pioneered an affordable SAP cloud solutions for the SMB segments in India Identifying, qualifying and pursuing New Business Opportunities for managing Top lines and Bottom-line margins Presentations and Solution positioning to “C” Level executives Breaking new avenues & driving sales, pre sales & business growth activities Identification of revenue opportunities with the study & development of new segment of the industry with the relevant IT Solution offerings Mentoring Presales Teams, Business Development Teams, and Sales Team for Generating new Business Opportunities Strategy planning for consistent growth of Business Unit /Practice vis-à-vis the market trends and demands Partnership management with all the Product Principals and alliances with vendors, business associates and JV for huge assignments Staff augmentation and Resource management Continuous Competency development by mentoring the delivery team for developing solutions and enhancing the core competencies of SAP Practice vis-à-vis Market trends, Customer Demands and Practice Strategies & Growth guidelinesDistinctive HighlightsDeveloped iKonnet® brand of products & IP based on open source technologySince Nov’09 to Nov’10 with APTWORKS GLOBAL, Hyderabad (India) as CEO(URL: http://www.aptworks.in/) Team Size Handled- 20 Driving the start-up of Business Operations as a Business Consulting and SAP ERP focussed entity. Planning for complete profitability of operations for the start-up venture Providing advisory support with regard to process improvements, quality programs and ensuring operational excellence for SAP consulting firms Collaborating with SAP Labs and SAP Global Delivery on resource fulfilment and staffing requirements Collaborating on cloud computing solution framework for minimising TCO of IT installed base Setting up base for building SAP alliance for providing Services PartnershipDistinctive Highlights Founder and Owner of AptWorks Global, which is an end-to-end Business Consulting, Software Solutions and Outsourcing SAP firm. The organisation specialised in providing value-added end-to-end business solutions through 360 degree optimisation of client’s SAP installed baseNov’08 to Oct’09 with Mann-India Technologies Ltd., Hyderabad (India) as Vice President-Global SAP Practice & CoE(URL: http://www.mann-india.com/) Team Size Handled- 70 Driving entire SAP Practice while looking after SAP COE Santo Domingo (Dominican Republic, DR), Caracas (Venezuela), Bogota (Columbia), Puerto Rico / India (Hyderabad) and Middle East (Dubai).Strictly Confidential Page 3 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun Achieving Customer Delight in terms of Business Acquisition and Delivery, COE Establishment, Recruitment, Best practices and processes, SAP Organisation Structure, Development of Long-term Relations and Training Programs. Trained by SAP LatAM on SolMan 7.0 Expertise in business process reengineering and organisational change management SAP-centric Solution Architect Hands-on experience in both functional and technical solutions of SAP Worked on End-to-End implementation, Configurations, SAP support, Enterprise Application Integration (Interfacing SAP with other sys), Upgrades, Customizations & Roll-outs Involved in Scoping, Package Evaluations, Blueprinting, Analysis, Prototyping, Realization, Testing, Go-live Enhance business in both domain specific and horizontal software solutions Handled domain-specific alliances Driven partners and ecosystem Administering complete SAP Practice in the organisation, encompassing:  Overall P&L Management for SAP Practice globally and implementing strategic decisions for finalising SBU Alliances.  Development of competencies in the field of SAP, inclusive of training and talent acquisition.  Set up of Centre of Excellence (COE). Development of products and business solutions catering to client needs.  Certification of templates/ solutions from SAP.  Presales and closure. Design and development of all SAP-related marketing collaterals and presentations.  Participating in Proposal Go No-go discretion, building, RFP response bidding and tendering activities.  Architecting solutions, engagement models, etc.  Management of Global Delivery, with complete P&L monitoring for all projects.  Monitor delivery methodology and coordinate audits on quality processes for risk mitigation.  Develop plans on Global Support Centre and infrastructure for SAP support projects.Distinctive Highlights Pivotal in expanding the SAP Practice from scratch to USD 5 million in a span of 11 months and establishing a strong Global Delivery Team of more than 70 people. Developed CoE for IS Retail and successfully mentored the teams for the re-implementation of one of the biggest retail chains in Dominican Republic; and also for Public sector to implement solutions for Municipalities of Puerto Rico. Accomplished the development of the Company grounds-up for SAP for LatAM. Launched IS Banking Practice and steered the development of an end-to-end banking solution, based on BS 6.0 with Teller Solutions for Co-operatives of Puerto Rico. Developed the first pre-configured banking solution for Credit Unions of Puerto Rico with solution certification from SAP AG. Credited with building the domestic India Business for SAP Application Maintenance Support Services. Instrumental in the design and development of SAP Bolt-on Product to extend the vendor and customer collaboration, using NetWeaver and Open-Source technologies. Essayed a stellar role in development of SAP ABAP Factory at GDC India (Hyderabad), Dominican Republic and Venezuela. For Project Details, please refer AnnexureMar’07 to Oct’08 with The Hackett Group (Previously known as Answerthink), Hyderabad (India) as Director (SAPSolutions and Delivery)(URL: www.thehackettgroup.com/) Team Size Handled- 200 Served as Head of SAP Practice & Solution for Global Delivery Centre at Hyderabad with complete responsibility for EzCommerce, a B-2-B product developed by Answerthink. Driving Global Delivery Centre Operations and serving as Point of Contact for all SAP related and EzCommerce product development aspects. Extending strategic leadership and advice for the preparation and implementation of competitiveness, productivity and entrepreneurship aspects of the GDC and Business Plan. Managed Consulting engagements and lead teams worldwide Developed SAP and surround Practice Business Responsible for practice development, pre-sales, sales, bid management, innovation and deliveryStrictly Confidential Page 4 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun Actively engaged in business development by means of opportunity identification, proposal preparation etc. Responsible for India, APAC and ME geographies Interfaced with cross-functional teams and building close business relations/ synergy with partners. Identified new business partners and launching new GDC ventures with them. Spear headed Business Development team for identifying & mining new business opportunities. Administering relations with the clientele and applications under the purview of the GDC. Managing the delivery and administration processes, and complying with Service Level Agreements (SLAs). Steered “continuous improvement” processes with the aim of constantly enhancing business processes.Distinctive Highlights Played a key role in the set-up of the India specific SAP Business. Merit of re-packaging and re-launching EzCommerce product. Launched the SAP AMS model to further expand the existing EzCommerce business. Successfully handled all deployments in the US built framework for ascertaining effective re-usability of technical and functional assets as GDC SPOC. Spearheaded the launch of the HCM Centre of Excellence for implementation. Instrumental in the development of a totally offshore model for SAP Upgrades.Nov’05 to Feb’07 with L&T Infotech, Hyderabad (India) as Delivery Head/ AGM, Hyderabad Centre(URL: www.lntinfotech.com/) Team Size Handled- 500 Aligning LTIL’s strategies with people, processes and technology. Provided SAP-based solutions for helping clients achieve business objectives and implementing best practices using SAP centric technologies. Spearheaded the delivery of projects/ services on time. Attaining budgeted profitability for each project/ team. Complied with the company’s quality objectives and goals. Benchmarking the company’s dual shore implementation & development processes and initiating continuous improvement for delivery practices. Managed project activities including time/ resource estimation, and advising with regard to detailed project plan. Interfaced with Practice Mentors and Partner Specialists for obtaining solution support and timely project completion. Contributed to the mentoring and training of consulting resources.Distinctive Highlights Holds credit for driving the first Defence SAP implementation in India. Established the OIL & Gas Centre of Excellence at Hyderabad. Conceptualised and introduced a dual shore model for ensuring economical and efficient implementation of projects, within the specified timelines. Designed several ECO templates to proto-type and cater to the business requirements of the construction industry and done pre-sales jointly with SAP India ECO team. For Project Details, please refer AnnexureFeb’05 to Oct’05 with NIIT Technologies Ltd., New Delhi (India) as Practice Leader-SPM (SAP Practice Leader)(URL: www.niit-tech.com/) Team Size Handled- 50 Worked as SAP’s Practice Leader, complying with NIIT’s Value Proposition in the management of SAP Practice. Drove SAP Practice activities, encompassing responsibilities as follows:  Serving as "will be the go-to person" for business development and delivery functions.  Provide subject matter expertise and thought leadership for business process improvement, solution design, and help lower the total cost of ownership. Formulated detailed project plans for knowledge transfer, rollouts, and development projects. Provided mentoring and trained support to team members. Established Knowledge Management Framework and captured best practices. Liaised with internal stakeholders, partners and vendors. Adhered to ISO 9001 and CMMi quality framework. For Project Details, please refer AnnexureStrictly Confidential Page 5 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarunMar’02 to Jan’05 with Mahindra Satyam (Formerly Satyam Computer Services Limited), Chennai/ Hyderabad (India) asSAP Project Manager (Assistant Consultant) [SAP HCU](URL: www.satyam.com/) Team Size Handled- 60 For Project Details, please refer AnnexureJun’00 to Feb’02 with Intelligroup Asia Ltd., Hyderabad (India) as SAP SD Functional Consultant(URL: www.intelligroup.com/) Team Size Handled- 45 For Project Details, please refer AnnexureNov’89 to Nov’99 with Tata Steel Limited, Jamshedpur & NCR (India)(URL: www.tatasteel.com/) Team Size Handled- 75Functional ExperienceNov’89 to Dec’93 : Assistant Engineer, Central Engineering & Development Division, CE&DD.  Executing Electrical Capital Projects as part of the Iron & Steel Making Group.Jan’94 to Nov’99 : Senior Sales Officer, Sales & Marketing Division  Handling sales and marketing of Steel Wire Rods Products & Semis.Strictly Confidential Page 6 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun ANNEXURE OF SOME PROJECTS & CONTRIBUTIONS Mann-India Technologies Ltd., HyderabadAreas of Contributions Planning: Deliberating with the Board to define and articulate SAP SBU’s synergistic vision, and subsequent efforts for achieving the same through GDCs and CoEs. Creating annual operating plans and ensuring they are achieved within specified limits. Introducing strategies for achieving long-term financial viability of the organisation in SAP and supporting the development of leaders. Management: Inculcating a culture in line with the organisation’s core values for encouraging good performance and rewarding productivity suitably within the SAP practice. Hiring and retaining quality talent; evaluating their performance on a regular basis. Providing regular updates on the business performance to the Board. Coordinating overall HR functions. Financial Management: Formulating annual budgets in line with AOP and ascertaining compliance of SBU’s accounting procedures with the existing system. Giving regular updates to the Board regarding the SBU’s financial position and benchmarks for performance. Programmatic Effectiveness: Providing solution design & architecting support salient to the vertical. Giving solutions to clients who require minimal change management, solution deployment, and quality of programs and services rolled out to achieve the approved business plan and cash flows. Utilising latest technologies with regard to SAP products and COE Services; anticipating future trends that may impact the SBU. Collating information that indicates success of the Global SAP program efforts. Streamlining SBU programs as per market/ regional indicators.Sample list of SAP Projects Handled Credit Unions - Banking Solution - Puerto Rico(PR) Municipalities of Puerto Rico – SAP Public Services solution Plaza Lama – Retail, Audit & Re-implementation[+SAP AMS], Dominican Republic Plaza Lama – Retail, WMS & Barcode/RFID Integration, Dominican Republic Plaza Lama - SGN [Oil & Gas Solution], Dominican Republic Plaza Lama - SGN [WM Solution], Dominican Republic Grupo León Jimenes – F&B, Dominican Republic Nspire - Basis Security [Tobago Steel], Caribbean Digitel – Telecommunication, Abap Offshore Support, Venezuela Digitel – Telecommunication. Optimization of Release and Procurement Processes, Venezuela Digitel – Telecommunication, Roaming Project, Venezuela HP - EDELCA Transmission & Generation company - IS Utilities, Venezuela SAP Academy CoE - Govt. of Dominican Republic SAP Academy CoE - Govt. of PR Hewlett-Packard Venezuela – SAP Staff Augmentation Macuto - Audit & Re-implementation[+SAP AMS] Centro Cuesta Nacional - Retail BI, Dominican Republic Alstom - AMS, Venezuela CADAFE, the Venezuelan state electricity company - AMS, Venezuela Fama de America - AMS, Venezuela Leche Rica - Dairy Company – AMS, Venezuela Pertrojam - Utility, Jamaica Shell - AMS, Venezuela Pragati Printers – Re-implementation of PP module and Variant Configuration, Hyderabad, IndiaStrictly Confidential Page 7 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun L&T Infotech, Hyderabad (India)SAP Projects Handled Functionality Development in Financial & Human Capital Management for Saudi Aramco, Al-Khobar Period: Jan’06 to Jul’06 Module: mySAP ERP Edition 2005 Team Size: 35 Role: Offshore Delivery Management SAP End-to-End Implementation for ETA Ascon, Dubai (UAE) Period: Dec’05 to Jun’06 Module: mySAP ERP Edition 2005 Team Size: 40 Role: Offshore Delivery Management HR Implementation & Production Support for Domestic Defence, Vizag Period: Nov’05 to Oct’06 Module: SAP 4.6 C Team Size: 12 Role: Account & Project Management NIIT Technologies Ltd., New Delhi (India)SAP Projects Handled Dedicated Development Centre for Top Tier SAP Consulting Company from Australia Period: Jun’05 to Oct’05 Module: SAP 4.6 C/Netweaver Team Size: 50 Role: Delivery Manager SCM Centre of Excellence for Internal Logistics Service Providers, X-Party Logistics Higher Education & Research Period: Mar’05 to Oct’05 Module: mySAP CRM & mySAP ERP Team Size: 15 Role: Engagement Manager Solution / Resource Onsite & Offshore Support for Osprey’s (SAP Division of NIIT Technologies) clientele, Holcim (APAC), Bearing Point T&M Collaboration (APAC) Period: Mar’05 to Oct’05 Module: mySAP ERP & Netweaver Team Size: 85 Role: Solution Mentor Mahindra Satyam (Formerly Satyam Computer Services Limited), Chennai/ Hyderabad (India)SAP Projects Handled Production Support Approach, Deployment & Period: Nov’04 to Jan’05 Development for Bridgestone, EU Team Size: 11 Role: Offshore Project Lead Module: SAP 4.6 C Responsibilities:  Effectuating Support Strategy in collaboration with Bridgestones European subsidiary for providing application maintenance and support services for SAP software. Accountabilities for Satyam involved:  Providing application support services for SAP Functional, Technical and System Administration under a fixed price contract.  Demonstrating Satyam’s capability for enhancing support, provided by CBS.  Bringing down the number of cases being experienced as well as resolution time.  Providing application development and customisation support for the services, which were incorporated in the project scope at appropriate times, as decided by BSEU. SAP End-to-End Implementation for LNM Steel, Dubai Marketing, Period: May’04 to Aug’04-Blue Print Phase Jebel Ali Free Zone, Dubai (UAE) Team Size: 15 Role: Onsite SAP Lead Module: mySAP ERP Edition 2003 Responsibilities:  Leading and providing support up to BBP phase sign-off.Strictly Confidential Page 8 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun  Demarcating project time-lines for configuration of SAPs Sales & Distribution module, for supporting requirements from the user community for implementation as per ValueSap.  Handling the configuration of SAP SD processes to meet business needs for proto-type. Maintaining consistency of SAP configuration across all business units during BPP phase.  Conducting workshops for client’s Business Process Owners and Power Users for SAP Enterprise organization structure finalization.  During BBP sign-off worked on the design of SAP pricing for standard and variant configured products and design & development of global freight solutions during BPP phase.  Preparing end-to-end Order-to-Cash Blue Print Document. Production Support & Development for Nortel Networks Period: Oct’02 to Apr’04 Corporation, Santa Clara, California (USA) Team Size: 29 Role: Offshore PMO Lead for APAC, EMEA & NA Regions/ SAP Senior SD Consultant Module: SAP 4.6 C Responsibilities:  Handling mixed responsibilities pertaining to client management, providing SAP SD technical expertise and leading a team of 29 for support activities of the client.  Guiding the SAP team with regard to production support, testing, development and enhancement activities.  Monitoring and reporting the status of Key Milestones and Deliverables, as well as overall progress at regular intervals.  Defining Milestones and Deliverables as per project requirements.  Making preparations for Weekly Status Meetings, including Accomplishments, Issues, Completion Percentage, Analysis snap-shot of Issue Resolution, Managing Change Control Process, Multi-site Project Communication, etc. Production Support & Development for Applied Materials, Period: Mar’02 to Sep’02 Santa Clara, California (USA) Team Size: 47 Role: SD Lead Module: SAP 4.6 C & 4.5 B Responsibilities:  Understanding the existing SD Configuration of the SD module and completing the integration of testing processes.  Implementing development and delivery strategy for all the production support activities being planned.  Gauging existing logistic processes and the 3rd party interfaces.  Serving as First Line of Support for the end user requests for the configuration changes and enhancements.  Ensuring prompt resolution of problems as they occur in the production support, making use of the Problem-logging tool “Remedy Solution”.  Serving as interface between SAP technical services and users for addressing requests pertaining to configuration and patch level updating. Handling the preparation of end user documentation and training.  Monitoring PCR (Production Change Request) activities and enhancements in the area of Order Management, Reverse Logistics and Foreign Trade. Intelligroup Asia Ltd., Hyderabad (India)SAP Projects Handled SAP End-to-End Implementation for Hughes Escorts Period: Apr’01 to Feb’02 Communications Limited, India Team Size: 20 Role: Project Manager, Sr. SD Consultant Module: SAP 4.6 C Responsibilities:  Overseeing SAP implementation using ASAP methodology. Guiding the onsite team, leading the project from design to post go-live support phase.  Interfacing with Customer Business & IT teams for effectively executing the implementation plan.  Configuring SD module, sales documents, deliveries and invoicing, basic functions, cross functionality and integration testing with other modules.  Leading the ABAP Technical Team. Finalising technical specifications, developing new objects, conversions, reports, interfaces, and user exits.Strictly Confidential Page 9 of 10
    • O.V. Arun Kumar http://www.linkedin.com/in/ovarun  Carrying out unit testing for the developed objects. Handling the preparation of a migration request of the developed objects and perform peer review.  Effectuating Delivery Strategy with regard to Post Go-Live support activities.  Ascertaining smooth execution of day-to-day operations. Administering technical resources to ensure client timelines for various activities are met with.  Tracking project progress and providing regular progress reports to all project stakeholders (internally & externally).  Delivering presentations before Steering Committees with regard to ASAP phases. SAP End-to-End Implementation for Swatch Group US Inc., Period: Jun’00 to Mar’01 Weehawken, New Jersey (USA) Team Size: 12 Role: SD Consultant Module: SAP 4.0 B Responsibilities:  Managing Implementation and Go Live of SD module, which involves configuration of the sales inquiry, quotation, contracts/ scheduling agreements and sales orders & their relevant outputs.  Providing Solutions including:  Consignment, Product Proposals, Third Party and Free of Charge.  Pricing procedures; condition types; requirements; as well as account determination procedures.  Text/partner/material/output determination.  End-to-end Billing-environments developed from the SAP invoice, debit & credit memos and their relevant outputs.  End-to-end Shipping-environments developed from SAP deliveries and shipments and their relevant outputs.  Administering Maintenance, Functionality Enhancements, Configuration, Specifications for ABAP/4 work around, Issue Resolution and Support of SAP R/3 4.0B SD module implemented at the Swiss Watch (Swatch) Group in USA.  Preparing functional specifications. Tata Steel Limited, Jamshedpur & NCR (India)SAP Experience (Jun’97 to Nov’99)SAP Core User & Re-engineering and Benchmarking Task Force (Jun’97 to Nov’99) SAP End-to-End Implementation for Steel Industry Period: Jun’97 to Nov’99 Core Team Size: 15 Module: SAP 4.0 B Responsibilities:  Re-engineering Resource and Sales/ Logistics Core User.  As Logistics Resource, overseeing the planning and implementation of methodology for Logistics Module.  Acquiring complete understanding of the Sales/ Logistics execution cycle in an organisation.  Maintaining interaction with the BPOs and key users. Performing scoping studies, suggesting solutions through SAP, imparting training to the key users, and configuring SAP SD/ LE modules.  Interviewing key users for gauging business process requirements.  Ensuring timely completion of BPR sessions with consultancy firms like Arthur D. Little (Process Consultant), IBM Consulting, PWC (SAP Implementation Partner), and Booz Allen Hamilton (SCM).Non-SAP Experience (Nov’89 to Nov’99) Tata Steel - November 1989 – November 1999 (10 years 1 month) |Jamshedpur & New Delhi NCR 1989 to 1993 - Central Engineering & Development Division [CE&DD] - TISCO  Electrical content of Capital Projects in Iron & Steel Making Group - Concept to Commissioning.  Feasibility Studies at Engineering Division.  Project Procurement. 1994 to 1999 - Sales & Marketing Division - TATA STEEL  Steel Products & semis sale @ NCR India and Ghaziabad.  Ensuring timely completion of BPR sessions with consultancy firms like Arthur D. Little (Process Consultant), IBM Consulting, PWC (SAP Implementation Partner), and Booz Allen Hamilton (SCM).Strictly Confidential Page 10 of 10