How to effectively manage a social media crisis

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These slides were presented by Nick Sharples, CEO of CrisisVU, during an Our Social Times webinar on How to Effectively Manage a Social Media Crisis

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How to effectively manage a social media crisis

  1. 1. #SMCrisis 5 February 2013 Bian Salins Nick Sharples Katy Howell Luke Brynley-Jones @B1an @nicksharples1 @katyhowell @lbrynleyjonesNOW TV, BSkyB CrisisVu immediate future Our Social Times Brought to you by: www.oursocialtimes.com www.crisisvu.com www.immediatefuture.co.uk
  2. 2. When monitoring a crisis in real time CrisisVu provides a comprehensiveVu of the buzz around both your brand and its competitors, all on a single‘Vu’ – instantly!For a full demonstration of CrisisVu, please email us at info@CrisisVu.com
  3. 3. CrisisVu monitored the Twitter buzz around the Brand adverts during last weekend’s SuperBowl. On Sunday evening over 22,000 tweets were shown on a single ‘Vu’, providing exceptional clarity and insight.For a full demonstration of CrisisVu, please email us at info@CrisisVu.com
  4. 4. #SMCrisis 5 February 2013 Bian Salins Nick Sharples Katy Howell Luke Brynley-Jones @B1an @nicksharples1 @katyhowell @lbrynleyjonesNOW TV, BSkyB CrisisVu immediate future Our Social Times Brought to you by: www.oursocialtimes.com www.crisisvu.com www.immediatefuture.co.uk

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