Timeline Meets TV               Engagement through Live            Broadcast and Interactive Video                        ...
©2012 - @russgoldsmith
All Facebook posts                         Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
Likes by type                         Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
Comments by type                         Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
Shares by type                         Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
Live branded video content    in Facebook    • Streaming of live events on a      Facebook tab or application may      not...
Challenge of the timeline    • Updates only reach 17% of ‘likes’ on average      (EdgeRank Jan 2012) unless more engaged t...
Pampers Live Baby Chat                         http://www.facebook.com/PampersUKIre/app_363436017008563©2012 - @russgoldsm...
Pampers Live in the wall                               Users could send in                               questions by clic...
Pampers Live in the Event Tab©2012 - @russgoldsmith
Pampers live in video snowbox  “Thanks all, very excited about this UK first!! :-D”  “Fabulous. Excited to see this launch...
The Dictator Premier Timeline©2012 - @russgoldsmith
The Dictator live ads©2012 - @russgoldsmith
Why through ads?          Streaming from page with   Streaming through ads-          just a status update-          20% of...
Results                         9,718,266 impressions                              3.5 million                         Rea...
Even Joanna Lumley loves it                  https://www.facebook.com/MarksandSpencer scroll to June 19th©2012 - @russgold...
Interactive Video Works    • Interactive video becoming more      popular as more brands try the      technology    • We h...
P&G Case Study Background                                                                  (1)    • Pilot campaigns includ...
P&G Pilot Results    • Not highest quality videos    • Hotspots were an after though    • Yet engagement still high - larg...
Driving Offline Purchase?    • Challenged by P&G to integrate LinkTo technology into      existing couponing system.    • ...
Coupon Usage is Mainstream    • 9 out of 10 shoppers redeem coupons occasionally or regularly                          % o...
Online is Fast Growing Coupon    Distribution Channel    57% of consumers have printed a coupon from the internet    82% w...
P&G Case Study: Febreze    • Used series of existing Febreze TV ads and branded      video content    • FebrezeUK’s Facebo...
LinkTo with Coupons.com©2012 - @russgoldsmith   https://www.linkto.tv/iframe/show/uuid/aG2P9hLlhBM/w/480/h/400
Febreze Results    • Results            – 92% increase compared to P&G coupon engagement              benchmarks.         ...
Febreze Redemption Comparison          Printing a coupon is a                             Video enhances        sign of pu...
This has been one of the most successful pilots to be           tested in the Innovations team over the past couple of    ...
Why Use Coupons within a Video?    •     Increase propensity to view the video    •     Enhance engagement through interac...
Summary    • Social media is a digital advocacy platform used to share      information    • Broadcast (live or on-demand)...
Any questions?                             Thanks!                                 E: russ@markettiers4dc.com             ...
Upcoming SlideShare
Loading in...5
×

Facebook Marketing Conference 2012 Timeline Meets TV Engagement Through Live Broadcast and Interactive Video - Russell Goldsmith, Markettiers4DC

414

Published on

Facebook Marketing Conference 2012 Timeline Meets TV Engagement Through Live Broadcast and Interactive Video - Russell Goldsmith, Markettiers4DC

Published in: Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
414
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • This includes all forms of coupons coupons e.g. Clubcard etc.
  • Facebook Marketing Conference 2012 Timeline Meets TV Engagement Through Live Broadcast and Interactive Video - Russell Goldsmith, Markettiers4DC

    1. 1. Timeline Meets TV Engagement through Live Broadcast and Interactive Video Russell Goldsmith, markettiers4dc @russgoldsmith Stephanie Conlon, MEC @stephanieconlon©2012 - @russgoldsmith
    2. 2. ©2012 - @russgoldsmith
    3. 3. All Facebook posts Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
    4. 4. Likes by type Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
    5. 5. Comments by type Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
    6. 6. Shares by type Research slides courtesy of @juliusduncan from Headstream©2012 - @russgoldsmith
    7. 7. Live branded video content in Facebook • Streaming of live events on a Facebook tab or application may not be new ... – Example: Facebook’s first ever UK live concert produced for the Carphone Warehouse with Eliza Doolittle – Increase likes on the page by over 10% from 50,000 to over 56,000 in half hour • ... but reaching the audience directly through their own newsfeed via your timeline is crucial©2012 - @russgoldsmith
    8. 8. Challenge of the timeline • Updates only reach 17% of ‘likes’ on average (EdgeRank Jan 2012) unless more engaged through comments, likes, shares etc • Broadcasting live into the timeline and into the newsfeeds of those who have liked your page improves engagement, enabling them to watch the content without leaving their Facebook page, sharing it with their friends and helping the viral spread. • Need to still support it with targeted advertising and promoted tweets©2012 - @russgoldsmith
    9. 9. Pampers Live Baby Chat http://www.facebook.com/PampersUKIre/app_363436017008563©2012 - @russgoldsmith
    10. 10. Pampers Live in the wall Users could send in questions by clicking on the overlay tab©2012 - @russgoldsmith
    11. 11. Pampers Live in the Event Tab©2012 - @russgoldsmith
    12. 12. Pampers live in video snowbox “Thanks all, very excited about this UK first!! :-D” “Fabulous. Excited to see this launch later – I know it’s sheer coincidence this is going out at the same time as our inaugural Facebook marketing conference in New York, but I like to think we’re having our own inaugural UK launch here!” - Facebook Marketing Solutions©2012 - @russgoldsmith
    13. 13. The Dictator Premier Timeline©2012 - @russgoldsmith
    14. 14. The Dictator live ads©2012 - @russgoldsmith
    15. 15. Why through ads? Streaming from page with Streaming through ads- just a status update- 20% of 39,171= 9 million impressions to reach of approx7,834 3.5 million uniques©2012 - @russgoldsmith
    16. 16. Results 9,718,266 impressions 3.5 million Reach of unique users within a 2 hour period 14,068 video plays from the ad unit Further 4,621views organically generated 3,701 new fans generated©2012 - @russgoldsmith
    17. 17. Even Joanna Lumley loves it https://www.facebook.com/MarksandSpencer scroll to June 19th©2012 - @russgoldsmith
    18. 18. Interactive Video Works • Interactive video becoming more popular as more brands try the technology • We had seen some incredible success with retailers such as Jaeger – Over 45 items encoded – 27% Engagement – 13% click through – Average shopping basket increased by 300% http://www.linkto.tv/c asestudies/casestudy /client/jaeger©2012 - @russgoldsmith
    19. 19. P&G Case Study Background (1) • Pilot campaigns included those for: 1. Pantene Hair Make over videos offering choice of retailers to purchase highlighted products from. 2. Within Custom Channel on (2) YouTube for Nice’n’Easy – hotspots geo-targeted so that viewers from US, UK or Ireland would be directed to a choice of different retailers where they could purchase the product from. http://www.youtube.c om/niceneasyvideos (US links) http://niceneasy.linkto .tv/channel_us.html©2012 - @russgoldsmith
    20. 20. P&G Pilot Results • Not highest quality videos • Hotspots were an after though • Yet engagement still high - large percentage of viewers clicking on hotspots for information and through to retailer sites. • BUT ... level of purchase was low. • Unlike Jaeger that had high ticket items - would you buy a bottle of shampoo unless doing your weekly shop?©2012 - @russgoldsmith
    21. 21. Driving Offline Purchase? • Challenged by P&G to integrate LinkTo technology into existing couponing system. • Could we encourage viewers to click to print money-off coupons to redeem offline in-store.©2012 - @russgoldsmith
    22. 22. Coupon Usage is Mainstream • 9 out of 10 shoppers redeem coupons occasionally or regularly % of UK shoppers who redeem coupons100%90% 86% 88%80%70%60%50% 2010 2011 Source: fast.MAP / IPM 2011 Marketing-GAP Survey ©2012 - @russgoldsmith
    23. 23. Online is Fast Growing Coupon Distribution Channel 57% of consumers have printed a coupon from the internet 82% who haven’t would be willing to do so If No, are you willing to print a Have you printed a coupon coupon from the internet? from the internet? 90% 82% 80% 70% 60% 41% 57% 50% 40% 30% 18% 20% 10% 0% Yes No Dont Know Willing Not Willing Source: You Gov Sixth Sense, April 2011©2012 - @russgoldsmith
    24. 24. P&G Case Study: Febreze • Used series of existing Febreze TV ads and branded video content • FebrezeUK’s Facebook page chosen as it was a smaller community than other P&G branded Facebook pages but with just over 15,000 ‘likes’ at the time was seen as a large enough sample to test the new technology.©2012 - @russgoldsmith
    25. 25. LinkTo with Coupons.com©2012 - @russgoldsmith https://www.linkto.tv/iframe/show/uuid/aG2P9hLlhBM/w/480/h/400
    26. 26. Febreze Results • Results – 92% increase compared to P&G coupon engagement benchmarks. – When posted through the Febreze UK Facebook wall, click to print a coupon reached over 50% of views, a record high for any pilot campaign. • Shortlisted as Brand Innovator of the year with Marketing Week – Subsequent campaigns for other brands such as Fairy have seen print out rates of 67% and redemption of over 55%©2012 - @russgoldsmith
    27. 27. Febreze Redemption Comparison Printing a coupon is a Video enhances sign of purchase intent – engagement AND therefore likely to be likelihood to redeem redeemed Coupons Printed to Redemption Rate % 60% 55% 50% 40% 30% 30% 20% 10% 0% Coupons.com Average Febreze Video Coupon©2012 - @russgoldsmith
    28. 28. This has been one of the most successful pilots to be tested in the Innovations team over the past couple of years. The functionality optimises existing properties to drive trial, which is a core objective of ours, and furthermore is scalable across our portfolio. Innovations Team, P&G©2012 - @russgoldsmith
    29. 29. Why Use Coupons within a Video? • Increase propensity to view the video • Enhance engagement through interaction • Measurably drives offline purchase • Collect customer data easily • Insights – track consumer engagement through to redemption in-store©2012 - @russgoldsmith
    30. 30. Summary • Social media is a digital advocacy platform used to share information • Broadcast (live or on-demand) has an ability to bring a story to life, as well as excite, enthuse and engage an audience. • Combine both tools and the result for brands is very powerful and exciting ...©2012 - @russgoldsmith
    31. 31. Any questions? Thanks! E: russ@markettiers4dc.com M: 07775702076 T: 0207253888 Twitter: @russgoldsmith Facebook: www.facebook.com/russellgoldsmith Linkedin: uk.linkedin.com/in/russellgoldsmith Skype: russell.goldsmith©2012 - @russgoldsmith

    ×