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Altered State of Consciousness:  Confessions of Instructional Designers  Who Conduct Usability Testing   Wachovia Human Resources – Michael Rukstelis & Yun Zhou
What’s in it for me? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Designer vs. User What the user really needs What the designer thinks the user needs How the design looks to the user How the user thinks it is intended to work Source:  http://www.jroller.com/resources/behrangsa
Usability Testing ,[object Object],[object Object],[object Object],[object Object]
Our Case Study ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Challenge ,[object Object]
You are in the driver seat! ,[object Object],[object Object],[object Object],[object Object],[object Object]
First Prototype
First Prototype Analysis ,[object Object],[object Object],[object Object]
First Test Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Second Prototype
Second Prototype Test Test Room Observer Room Mirror user facilitator observer
Second Test Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implications: The Two Lenses ,[object Object],[object Object],[object Object]
Third Prototype
Third Test Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Have We Learned?
What Have We Learned? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Have We Learned? Usability testing engages your true end user. It is a powerful practice to help design and fine tune the e-learning program until it functions to support learning successfully.
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