http://www.outsourcestrategies.com

Will You Take Your Child
To a Retail Pediatric Clinic
Or a Pediatrician’s Office?
http://www.outsourcestrategies.com
A report recently released by Accenture at the annual America’s Health Insurance
Plans ...
http://www.outsourcestrategies.com
While most RCs are located in retail pharmacy stores, others are run by hospitals or
do...
http://www.outsourcestrategies.com

About Outsource Strategies International
Outsource Strategies International (OSI), a l...
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Will you take your child to a retail pediatric clinic or a pediatrician’s office

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The convenience offered by retail pediatric clinics is making parents chose over a pediatrician’s office to treat their children. There are many concerns about how this will affect the quality of care.

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Will you take your child to a retail pediatric clinic or a pediatrician’s office

  1. 1. http://www.outsourcestrategies.com Will You Take Your Child To a Retail Pediatric Clinic Or a Pediatrician’s Office?
  2. 2. http://www.outsourcestrategies.com A report recently released by Accenture at the annual America’s Health Insurance Plans (AHIP) Institute 2013 in Las Vegas projects that the number of U.S. retail health clinics will double in the next three years due to the increasing demand of newly insured patients under healthcare reform. The big question is how this will affect children. Will you take your child to a retail pediatric clinic or a pediatrician’s office? Retail clinics (RCs) for all specialties are a recent and growing phenomenon in the United States. According to research published in JAMA Pediatrics, almost 1 in 4 parents who had relationship with a pediatrician took their children to RCs for minor health problems even if the staff were non-pediatric health care personnel. Parents cited ‘convenience’ as the major factor that steered them towards pediatric retail clinics. The survey covered 1484 parents. Of the 344 parents who went to pediatric retail clinics, 74% who sought pediatric care at a retail clinic said they considered seeing the pediatrician first, but chose the retail clinic and gave the following reasons for this decision:     36.6% 25.2% 15.4% 13.0% - more convenient hours unavailability of appointment at the pediatrician’s office did not want to bother the pediatrician after hours the condition was not critical enough for a visit to the pediatrician
  3. 3. http://www.outsourcestrategies.com While most RCs are located in retail pharmacy stores, others are run by hospitals or doctors’ groups. In addition to the convenience factor, pediatric retail clinics run by nurse practitioners and physician assistants are also popular because they provide treatment at costs that are 30-40% lower than office practices. Are Retail Clinics a Good Substitute for the Pediatrician’s Office? The American Academy of Pediatrics (AAP) opposes the use of retail-based clinics (RBCs) as source of medical care for infants, children, and adolescents. The AAP has raised concerns about the quality of care provided at retail clinics. The AAP’s concerns are mainly centered on various attributes of an RC on healthcare for children and adolescents:     Fragmentation of care: Retail clinics lack access to the complete health record of child and can treat only isolated symptoms such as sore throats and ear infections Lack of training: These in-store clinics are managed by nursing assistants or practitioners with minimal exposure to pediatric care Lack of follow up: Retail clinics are approached for immediate healthcare needs. Tests can be used for diagnosis without proper follow ups. Public setting: Most retail clinics do not offer private examination rooms. Patients are exposed to risk of contagious diseases in a commercial, retail environment with no isolation. According to the AAP, retail clinics are not the place for children and adolescents to get ongoing care for chronic conditions. What can be done? With more and more patients taking advantage of retail clinics, it is crucial for physicians to make adjustments in their own practices, making themselves more available for their patients. Extra steps like expanding office hours, allowing walk-in appointments and offering individualized patient education can help pediatricians compete effectively and retain their patients. Other steps that can be considered include:  Setting up of pediatric urgent care centers that supplement the care that children receive on a regular basis from their pediatrician.  Tele-health services are another solution. Innovative technologies help to deliver health care, health information or health education at a distance. Video monitoring allows a tele health provider to evaluate the child’s condition and prescribe the right treatment. With the increasing use of Smart phones and the availability of medical mobile applications, virtual visits are replacing office visits. Healthcare apps can help pediatricians view x-rays, review clinical notes, and track health progress.
  4. 4. http://www.outsourcestrategies.com About Outsource Strategies International Outsource Strategies International (OSI), a leading medical billing company in the US, provides quality services that meet the unique needs of pediatricians and pediatric practices. OSI offers quality and cost-effective pediatrics medical billing services for individual physicians, multi specialty groups, clinics, free standing diagnostic facilities, long term care facilities, acute care facilities and hospitals. Call our toll free number 1-800-670-2809 for further information about pediatrics medical billing. Contact Details: 8596 E. 101st Street, Suite H Tulsa, OK 74133 Main: (800) 670 2809 Fax: (877) 835-5442 E-mail: info@managedoutsource.com URL: http://www.outsourcestrategies.com

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