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Pres dae20

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Transcript

  • 1. Policy-making 2.0 Using enterprise 2.0 for the DAE 1 st march 2010 [email_address]
  • 2. Topics
    • Brief intro on web 2.0
    • Real life application in policy-making
    • Impact and risks
    • So what
  • 3. The tools
  • 4. Not only tools
  • 5. Use cases
  • 6. Applications in DAE context
  • 7. 3 goals
    • Capture (take stock)
    • Challenge (identify new challenges)
    • Change (spur action and policy)
  • 8. Different targets
  • 9. Different targets How to collaborate? Proximity Sharepoint Collaborative tools Communication (social media) And email….
  • 10. CAPTURE Taking stock
  • 11. Clear updated information
    • Clear summary information on where we stand
    • Open monitoring system
    It.usaspending.gov
  • 12. Visualize issues
  • 13. Blog To give continuity to one-off consultations and debates Example: Innovation Unlimited blog DG ENTRE For each post: thousand of views, handful of comments. New stakeholders engaged Technology available, Direct engagement needed (1 post per week by staff, spam-watching)
  • 14. CHALLENGE Identify emerging challenges
  • 15. Mapping policy debate
    • Help making sense of complex issues, and raising the level of the debate
    • Debategraph, used by WhiteHouse and eParticipation projects
    • Suitable for: net neutrality, copyright, PSI pricing, overall DAE, impact assessment
    • Requirement: free tool, budget for dedicated animator
  • 16. Commentable documents
    • Draft document published for public review
    • Everyone see’s other people comments
    • Most commented sentences are darker
    • Easily set up in a few minutes but: what to do next?
  • 17. Crowdsourced video interview
    • Obama State of the Union address
    • 140K questions
    • Automatically voted by users
    • Most voted questions get asked
    • Free tool, set up in minutes
    http://www.google.com/moderator/#15/e=5fd37&t=5fd37.40
  • 18. Co-design workshop and speakers
  • 19. CHANGE Spur action
  • 20. Look for smart new solutions
    • Idea-storm let people propose, vote and comment ideas/proposal (many to many)
    • Easy to install and set up, minor costs
  • 21. Competition for applications
  • 22. Barcamp / hackathon
  • 23. Showcase your projects: What we do and what we need
    • Lets stakeholders upload relevant project to make the DAE happen
    • Adopted for WCIT2010, 100 projects proposed
    • Ad hoc platform, high ratio visibility/content
  • 24. So, no Facebook or Twitter?
    • Facebook and twitter as lifestream of other activities
      • New blog post
      • New idea posted
      • New question posted
      • New document published
      • New app submitted
    Facebook post Tweet Mashup of RSS feeds
  • 25. Not a jungle: a design approach
    • Create a core group
    • Large scale brainstorm
    • Collaboratively draft a first version
    • Open up for comments
    • Draft the final declaration
    • Open up for endorsement
    A craftly and fine-tuned design
  • 26. What is new?
    • From one-to-many to many-to-many
    • From one-off exercise to continuous engagement
    • From institution-led to individual-led
    • From expensive to cheap
    • From planned to emergent
  • 27. What about impact?
    • It’s about quality more than quantity
    • Raising the level of the debate
    • Reduce misunderstanding
    • Reach out beyond the “usual suspects”
    • Empower new stakeholders
    • Expose to positive serendipity for new ideas and action
    • But most of all… reduction in email!!!
  • 28. The dark side
    • Lack of participation
    • Spam and improper content
    • Additional workload
    • Information overload
  • 29. The dark side
    • Lack of participation
    • Spam and improper content
    • Additional workload
    • Information overload
    No expectations, Design well, leverage effect(vanity, self-interest) Monitor daily, critical mass, self-regulated Link into workstream User-driven filtering
  • 30. User-driven filtering: how can participation enhance filtering
    • Peertopatent: users propose evidence and filter it: only the top evidence makes it to the US Patent Office
    • GModerator lets people ask questions to PM Cameron: only the most voted questions get answered
    • Co-ment: people comment directly on text paragraph and comment-intensity is visualized so that most debated part are identified
  • 31. In conclusion
    • Freely available tools, easy to set up
    • Easily applicable in DAE context
    • Able to reach out to new interesting players
    • Not easy to get it right, design well and start gradually and with low profile
    • Experiment and learning by doing the only way