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Lessons Learn methodology team work management

Lessons Learn methodology team work management

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  • If this is what happened, how do we improve it so it doesn’t happen again
  • These are the givens. No variables here. This is what we have to work with and can’t get away from
  • Take TIME out of the equation, here and this is what we need to work on
  • Take TIME out of the equation, here and this is what we need to work on
  • Take TIME out of the equation, here and this is what we need to work on
  • Take TIME out of the equation, here and this is what we need to work on
  • Take TIME out of the equation, here and this is what we need to work on
  • Take TIME out of the equation, here and this is what we need to work on

Lessons Learn Presentation Transcript

  • 1. By Orlando Moreno [email_address] 408.656.2498
  • 2.
    • Not a good question. A better question is…
    • [email_address]
    • 408.656.2498
  • 3.
    • It wasn’t any one persons fault
    • Thinkwell design was incomplete
    • We made mistakes here that made life difficult on site in Japan
    • There wasn’t enough TIME
        • To Engineer, Fabricate and Test
        • To create proper Facility Impact and Integration Plans
        • For TW to know what they needed
        • To Avoid the UNNECESSARY Technical Difficulties
    • [email_address]
    • 408.656.2498
  • 4.
    • Let’s look at what happen and create some ideas to fix this
    • But first, the project base line. Also known as the…
    • [email_address]
    • 408.656.2498
  • 5.
    • DESIGN, PLANNING, SCHEDULING
    TIME (Schedule) SCOPE (Quality) RESOURCES (Money & People)
    • [email_address]
    • 408.656.2498
  • 6.
    • Integration Details
        • Speaker Placement
        • Button Placement
        • Screen Placement
    • Operation Details
        • How does this attraction work?
    • Last Minute Media Production
    • Details = Planning = Proj Triangle
    • THESE ARE THE CONSTANTS
    • [email_address]
    • 408.656.2498
  • 7.
    • We Accepted this job!
    • Drawings
    • Preparation & Shipping
    • Technology Approaches
    • Miscellaneous
    • [email_address]
    • 408.656.2498
  • 8.
    • Let’s remove TIME out of the equation
    • [email_address]
    • 408.656.2498
  • 9.
    • Drawings
    • Preparation & Shipping
    • Technology Approaches
    • Miscellaneous
    • [email_address]
    • 408.656.2498
  • 10.
    • Scaled Plans w/Equipment Locations
    • Field Wiring Diagrams
    • Projection Studies
    • Facility Information
        • Power
        • Attachment Details
        • Mounting Heights
    Recommendation: Drawing Standards with check offs
    • [email_address]
    • 408.656.2498
  • 11.
    • Drawings
    • Preparation & Shipping
    • Technology Approaches
    • Miscellaneous
    • [email_address]
    • 408.656.2498
  • 12.
    • The world famous BAD PIXEL Projector
    • No Power Cables
    • No Software
    • No Documentation / Manuals
    • Recommendations:
        • Shipping check list (don’t we have this)
        • Test all Projectors when they arrive
    • [email_address]
    • 408.656.2498
  • 13.
    • Drawings
    • Preparation & Shipping
    • Technology Approaches
    • Miscellaneous
    • [email_address]
    • 408.656.2498
  • 14.
    • Standardize on One Projector
        • Screen Sizes Changed
        • Lens Shift & Zoom Lens required
    • No Composite Video for projectors
        • Or Standardize in an attraction?
    • MPEG Servers
        • Is this a Product or a Project?
        • Encoding Standards
        • Demo Unit for testing
        • LINE DRIVERS required
    • [email_address]
    • 408.656.2498
  • 15.
    • ESCAN
        • Wrong OS (Mediasonic should clarify compatibility?)
        • Failed Hard Drive (Purchased Locally)
        • Computers need to be approved by Mark
    • Distributed I/O
        • FrEND Firmware
        • Pre-fabricated OCC panels with field connectors
        • Actor button feedback
        • How distributed does AV have to be?
          • Still requires same Facility access & environ requirements
    • Alcorn McBride Lightcues
        • Never again!!!!
    • [email_address]
    • 408.656.2498
  • 16.
    • Touring Racks
      • These just SUCKED!
      • “ Fully Tested”
        • Rear Access
        • Programming Ports
        • Power
        • Service loops?
      • Field Cable Management
    • [email_address]
    • 408.656.2498
  • 17.
    • BSS Soundweb
        • NO RAMPS!!!
        • New version coming?
    • AA Digitools
        • Nice, cheap DSP box
        • Limited Real Time adjustment
    • DBX 260
        • Just because there is an RS232 port on the back, doesn’t mean that its (easily) controllable.
        • Don’t use again if we need to control it.
    • [email_address]
    • 408.656.2498
  • 18.
    • Fostex
        • All should be sold & ordered with dual drives
    • Speakers
        • Outdoor Speakers need internal transformers
          • Bose speakers don’t
        • Check Mounting options
    • Cable
        • Always provide extra wire if we are supplying it.
    • [email_address]
    • 408.656.2498
  • 19.
    • Drawings
    • Preparation & Shipping
    • Technology Approaches
    • Miscellaneous
    • [email_address]
    • 408.656.2498
  • 20.
    • Warranty
      • International Requirements
      • Post Opening Support
    • Dealing with it On-Site
      • Reduce overall “on site engineer/installation design”
      • Have a team meet and greet with the local vendors prior to shipping
    • [email_address]
    • 408.656.2498
  • 21.
    • Demand more from Thinkwell
      • Suggest a 30/60/90 deliverable plan
      • Improve coordination between technical, scenic, and show requirements
      • Specify maximum travel time between hotel and job site in final
      • Require more time for rehearsals
    • Review the schedule
      • The client has to pay for additional on-site installation staff from Electrosonic Systems.
        • Project Triangle
        • 12 hour days, 7 days a week is unacceptable.
    • [email_address]
    • 408.656.2498
  • 22.
    • If we have all of our ducks in a row, then we can charge and negotiate CO's and be problem solvers.
    • If it is obvious we screwed something up, it weakens our position.
    • [email_address]
    • 408.656.2498
  • 23.
    • Drawings
        • Drawing Standards with Check Lists
        • Improve Facility Integration Planning
    • Preparation & Shipping
        • Drawing Standards with Check Lists
        • Test all Projectors when they arrive
    • Technology Approaches
        • Don’t make the same mistakes we did
        • PMs share the info with sales team
    • Miscellaneous
        • Review Location and post opening support
        • Don’t “Deal with it on site!”
        • Push our clients to give us the information we need
    • [email_address]
    • 408.656.2498
  • 24. By Orlando Moreno [email_address] 408.656.2498