Ucw culture class 1 may 2010

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An overview of how organizational culture impacts both org systems and the workplace climate. Part of a series by Dr. Eli Sopow at the University of Canada West.

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Ucw culture class 1 may 2010

  1. 1. Culture, Systems, & Climate MBA 501 Dr. Eli Sopow
  2. 2. Name the words RED BLUE GREEN BLACK ORANGE
  3. 3. Name the colours RED BLUE GREEN BLACK ORANGE
  4. 4. Rice
  5. 5. Definition of culture “ The pattern of shared values, beliefs, and assumptions considered to be the appropriate way to think and act within an organization.” SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
  6. 6. Levels of culture ARTIFACTS : What you see, feel, and hear when you enter an organization. BELIEFS : Understanding of how objects and ideas relate to each other. VALUES : Stable, long-lasting beliefs about what is important. ASSUMPTIONS : Taken-for-granted notions of how something should be done. SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
  7. 8. 7 Primary Characteristics of Culture <ul><li>Innovation & risk taking </li></ul><ul><li>Attention to detail </li></ul><ul><li>Outcome orientation </li></ul><ul><li>People orientation </li></ul><ul><li>Team orientation </li></ul><ul><li>Aggressiveness </li></ul><ul><li>Stability </li></ul>SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
  8. 10. 4 Major Types of Organizational Culture <ul><li>Networked culture (high on sociability, low on solidarity. </li></ul><ul><li>Mercenary culture (low on sociability, high on solidarity) </li></ul><ul><li>Fragmented culture (low on sociability, low on solidarity) </li></ul><ul><li>Communal culture (high on sociability, high on solidarity) </li></ul>SOURCE: Robbins & Langton (2004). Fundamentals of organizational behavior, Second Edition.
  9. 12. 1. Culture 2. Systems 3. Climate 4. Actions Values Beliefs Traditions Authority Accountability Responsibility Communications Connectivity Cooperation Engagement Leadership Trust Expected Effective Supported Culture-Climate Change Cycle Source: Eli Sopow, PhD
  10. 13. Authority -delegated -clear direction -adaptable Collaboration -inclusive -common purpose -cross-functional Accountability -timely reporting -outcomes vs. outputs -consequences Cooperation -compromise -trust -awareness Responsibility -well defined -purpose aligned -appropriate to skills Communications -honest & open -relevant -common understanding Six System Network Source: Eli Sopow, PhD
  11. 14. Social issues Economy News media Technology Demography Communications Politics & laws 2. Systems 1. Culture 3. Climate 4. Actions Culture-Climate Change Cycle Source: Eli Sopow, PhD
  12. 15. Organizational personality Your personality Are you compatible?
  13. 16. <ul><li>It’s very hard to change culture because it’s deeply rooted and affects everyday actions. </li></ul><ul><li>Trying to change everyday actions or systems of doing things will fail unless the best of culture is recognized. </li></ul><ul><li>It’s very hard to change some systems because over time, they bring comfort and power to some people—even if the culture is changing. </li></ul><ul><li>Changing long-overdue actions CAN change the climate which can create pressure to change a system, which can involve changes to culture . </li></ul>

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