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Bring SMILE to the Workplace

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Talent management: …

Talent management:

Social, Mobile, Intelligent, Learning-centric, Engaging

Published in: Business
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  • What’s required for the new world of work is a next generation talent management solution or as we prefer to call it at Saba a next generation people development platform that focuses on the continuous learning, engagement, and development of everyone in the people network, including employees, partners, and customers. Saba is the only company that provides a next-generation people development platform. At Saba we think about talent management a little differently. While we still have all of the same capabilities you would expect in a talent management solution, such as learning, performance reviews, goals, succession planning, career development, organizational planning, etc. we believe that in order for all of these processes to be most effective they need to be tied to learning to drive the personal and professional development of your entire workforce. A next generation platform like Saba should also have seamless unification of social, collaboration and mobile capabilities, be intelligent to continuously learn about the unique needs of each user, have learning at the core or all processes and provide the most engaging user experience possible to put the power of talent management processes into the hands of your employees and managers and make them personalized, fun and even addictive. Let’s talk in a little more detail about Saba unique capabilities in each of these areas.
  • McKinsey studies show that social technologies can boost worker productivity by between 20-25%. The first thing that makes Saba different is our social capabilities. While Saba has many of the same capabilities as Jive, Yammer and other enterprise social solutions, Saba’s social capabilities are different because they have been specifically built to help you drive continuous development and to transform your talent management processes. The best part is that you can adopt our social capabilities and transform your processes at your own pace. Saba’s social capabilities help your learning and development teams in several ways. First, research shows that people only learn about 10% of what they know through formal learning events such as classes. 20% of their learning comes from feedback and examples from their managers and peers and a full 70% of how people learn comes from on the job experiences. The formal LMS capabilities in Saba optimize that 10% of how people learn and the social aspects of Saba help drive the other 90% of how people learn by enabling peer to peer feedback and interaction, the ability to collaborate in groups, through chat and through real time web conferencing and the ability to find and connect with experts. This makes Saba one of the few solutions that supports 100% of how people learn and develop. The social aspects of Saba also help to enhance formal learning processes by enabling people taking classes to be automatically enrolled in a group so that they can connect with peers/classmates, enhance the class experience by sharing their own thoughts, ideas and experience about the subject, and collaborating on assignments online. Learners can also rate classes and share them with other people throughout the network.The simple fact is that no matter how large or how good your learning department is, it is becoming more and more difficult to meet every need of every learner inside and outside your organization. Learning departments are being forced to do more with less and they must focus on key strategic business priorities to drive business results. More and more learning departments are using social learning to leverage networked content and expertise throughout the organization to build a broad and engaging learning culture in which everyone is an instructor and student. Studies show that learners lose about 80% of the knowledge they learn from single learning events within 3-4 weeks without continuous reinforcement and learning. With social capabilities you can continuously reinforce learning with discussions, blogs, groups, workspaces and communities of practice to ensure continuous learning and development.
  • Enhance and extend your formal learning processes by using communities. These groups can be for specific topics, for a course or based on other criteria.When used for a course - the owner can acct as tutor and support the learners by answering questions, provide course material etc.
  • Each resource has a flag option. You flag a resource if it contains inaccurate, or irrelevant information, or must be archived. A flagged resource is removed from search and other areas in the application, and is no longer visible to users. NOTE: Flagged resources are not deleted from the content repository and can be unflagged by the content administrator if necessary.
  • In addition to our social capabilities, Saba also has best in class mobile capabilities. According to a recent report by Cisco, by the end of 2013, there will be more mobile devices in use, than there are people on the earth and 1 in 3 workers use more than one mobile devices during a typical work day. The trend is called Bring Your Own Device or BYOD, to the workplace. That is why Saba has developed best-in-class mobile capabilities. Whether you have a field sales team, service technicians, decentralized retail workers or knowledge workers that are constantly travelling--mobile is a critical part of the new world of work. Saba has native mobile capabilities for 80% of all mobile devices through our native support for apple and android operating systems and has several unique mobile capabilities that are mission critical for any learning organization. Saba’s mobile learning experience is one of the best in the industry, with the ability to track learning classes that you are registered for, complete e-learning and virtual classes, track results and take learning both online and offline. Saba is also one of the only solutions available today that enables learners to start their learning activities online, pause them, move to offline learning through their mobile device, complete the activity and synchronize seamlessly. This provide tremendous convenience for your learners. While Saba supports robust mobile learning for formal learning, we also go well beyond just learning to provide a mobile experience that helps everyone network with their peers, connect to the content they need everyday, share ideas and participate anywhere, anytime. Saba is also the only solution that provides completely unified, web conferencing and virtual classroom capabilities both online and on mobile devices. That means that with just one touch your learners can be in a highly engaging virtual classroom experience with high definition audio and video in their home office, on the train, or even in the park. Finally, our enterprise clients really focus on mobile security and that is why they love that we provide a highly secure mobile experience with features like the ability to automatically wipe course information after 5 days in case someone looses their device.
  • In Saba Cloud you have the possibility to collaborate very easy with collegues that might be some miles away. Just schedule a web session with themor you can even meet right now. And it is so easy: You just need your laptop/pc – no video conference room or expensive equipment. For the audio you can use VOIP or telephone.Show example – meet now with xx
  • While Saba has some of the best social and mobile capabilities available, one of the biggest differences between Saba and other solutions is that Saba has patented machine learning technology and algorithms that make Saba smarter every day. Everything is personalized today from ice cream flavors to running shoes. Your enterprise software should be no different. Saba is an intelligent solution that uses sophisticated machine learning algorithms to constantly learn about what is most important to each user. This provides a level of personalized, relevant and useful user experience no other solution can provide. By constantly analyzing my profile, the groups I belong to, the classes I am taking or the people I am connected with Saba can make intelligent recommendations about additional people, content and ideas that will help me be more successful and develop in my career. Saba also has very smart search. The number one way that most people find content or classes is through search. That is why Saba has the smartest search available. Not only can Saba, search titles, but it can also provide contextual search to search within the content of documents and links to return search results. We also have faceted search so that when you can search on only certain categories like people, groups, or classes or you can run a general search and you will get results that includ people, groups, classes, ideas and more. Our search also begins to return results before you even execute your search and best of all, the more people use the search, the smarter it gets about what results are most useful and popular. Finally, Saba is the only intelligent solution available that understands your career aspirations, current skill levels and other factors and automatically and intelligently makes recommendations about how to develop and advance in your career. TIM, The Intelligent Mentor is your best friend when it comes to getting to the next level in your career.
  • As you have already seen we have a lot of social topics like chat, communities, activity stream, share ideas etc. in Saba which you might already know but now let me introduce you to TIM – he is brand new and he is able to learn to provide the best recommendationsto you and he even guides you through some topics like assess your skills.
  • While Saba has some of the best social and mobile capabilities available, one of the biggest differences between Saba and other solutions is that Saba has patented machine learning technology and algorithms that make Saba smarter every day. By constantly analyzing my profile, the groups I belong to, the classes I am taking or the people I am connected with Saba can make intelligent recommendations about additional people, content and ideas that will help me be more successful and develop in my career.
  • Saba is also unique because we focus on connecting learning to all talent management processes. This connect helps to turbo charge your talent management. Learning and development is a mission critical component of any successful organization. Organizations that build a learning and development culture are 17% more likely to have greater market share than their peers and 46% more likely to be first to market with new products or services. That is why Saba makes sure that learning is at the core of all of your talent management processes with seamless unification.While Saba has all of the functionality you would expect from a traditional talent management solution including learning, goals, reviews, succession planning, workforce planning, etc. as well as extremely robust capabilities to support HR and Learning administration, we have a different view on how all of these pieces fit together. We believe that learning and development is the foundation of any effective talent management process. When you combine: Learning with onboarding, you can drive faster time to productivity for new employees. Learning with goals and reviews, you get opportunities for continuous coaching, feedback and development that helps people learn on the job and drives better engagement.Learning with succession planning and career development, you get powerful solutions that help you identify organizational strengths and gaps, build leadership pipeline, (re)skill mission critical groups, etc.Learning with workforce planning, you get a clear view of what it will take to make a business strategy successful and clear alignment of learning and development strategies with company strategies. Saba is the only people development platform that leverages learning and development as the core process to empower and strengthen all the other talent management processes.
  • Finally, Saba is one of the only solutions available that is really designed for the end user, managers and employees. At Saba we call this a people-centric design that is very different from any other experience. In fact, our user experience is not only personalized and relevant, but has even be described as fun and addictive. Software usability and relevancy are the number 1 factors in undermining enterprise software value. The bottom line is that if people do not use the solution, you will not get any return on your investment. That is why you need to seriously consider next generation solutions that have completely reimagined formal processes and built the user experience for managers and employees rather than just HR and Learning administrators. The first thing you will notice is that you don’t have functional tabs for learning, performance or any other HR processes, instead you will see a personalized home tab, a me tab that contains everything I need to be successful and if you are a manager a My Team tab where you can engage and manage your team from a single page. The next thing you will notice is that Saba includes some really innovative new concepts like PQ scores, impressions and badges, rock stars, and sentiments that help you to transform old processes with new ideas and helps to drive adoption and engagement of formal processes. Easy drag and drop widgets and intelligent recommendations, ensure a highly personalized, relevant, and useful user experience for everyone. Social and gamification capabilities drive better engagement not only with the solution, but also better engagement between managers and employees and all employees, partners and customers throughout your network.
  • DNA, or Dynamic Network Analysis, is a visual representation of a network of people showing their relations based on social interactions, knowledge sharing, event attendance, and other network activity individually, in groups, or by organization. There are six analysis you can choose from. Each one represents different entities (either people or groups) as nodes within the network, relationships between them, and their digital activity.A people quotient, or pQ, is a DNA-based score used to measure your online influence in Saba Cloud. You have the opportunity to influence people by creating or sharing content that inspires actions such as recommendations, bookmarks, comments and more. For example, you influence a coworker when she watches a video you recommended and bookmarks it, or checks out an article you posted and shares it with someone else. The more engagement your activities receive, the more influential you are, the higher your pQ score is.
  • Transcript

    • 1. SABA Brings SMILE to the workplace Name Title Date 1 | ©2013 Saba Software, Inc.
    • 2. SABA CLOUD A COMPREHENSIVE TALENT MANAGEMENT SUITE Recruiting@Work Learning@Work Collaboration@Work Performance@Work Planning@Work 2 | ©2013 Saba Software, Inc. Succession@Work
    • 3. WHAT’S REQUIRED FOR TODAY’S WORKPLACE? A NEXT-GENERATION PEOPLE DEVELOPMENT PLATFORM Social Engaging Mobile 3 | ©2013 Saba Software, Inc. Intelligent Learning
    • 4. SOCIAL 4 | ©2013 Saba Software, Inc.
    • 5. SOCIAL SUPPORT 100% OF THE WAYS PEOPLE DEVELOP  Supports 100% of how people learn and develop  Enhances formal learning processes  Leverages networked content and expertise  Drive continuous learning and development from your peers 5 | ©2013 Saba Software, Inc.
    • 6. SOCIAL CAPABILITIES & COLLABORATION Impressions Video Channels Recommendations Rewards Follow others 6 | ©2013 Saba Software, Inc.
    • 7. SOCIAL – COMMUNICATE with PEERS/EXPERTS Activity Stream Discussions Chat 7 | ©2013 Saba Software, Inc.
    • 8. COLLABORATION - GROUPS / COMMUNITIES  Improve communication, collaboration, content and engagement  Enable users to learn from their peers and subject-matter experts 8 | ©2013 Saba Software, Inc.
    • 9. COLLABORATION – Share – Bookmark – Tag – Flag 9 | ©2013 Saba Software, Inc.
    • 10. MOBILE 10 | ©2013 Saba Software, Inc.
    • 11. MOBILE BYOD TO THE WORKPLACE  Best-in-class mobile learning  Synchronized online and offline learning  Native mobile for apple and android devices  Network, connect, share, and participate on the go  One touch virtual classroom experience  Mobile Security 11 | ©2013 Saba Software, Inc.
    • 12. MOBILE – LEARNING ANYWHERE  Online and Offline 4:00 pm Kathy starts sales training at work 12 | 5:30 pm Kathy finishes her training on train ©2013 Saba Software, Inc. 7:00 pm With Internet connectivity, Kathy uploads her progress and is officially certified
    • 13. MOBILE – SABA COLLABORATION SOLUTIONS  Anywhere, Anytime  Easy to Use  Highly Interactive  VoIP  HD Video  IT Friendly  Unified  iOS and Android 13 | ©2013 Saba Software, Inc. 13
    • 14. MOBILE – SECURITY & DATA PROTECTION  Make sure the content stays no longer than necessary on a mobile device  Downloaded content is encrypted (using data protection APIs on iOS and RSA 128 on Android). 14 | ©2013 Saba Software, Inc.
    • 15. INTELLIGENT 15 | ©2013 Saba Software, Inc.
    • 16. INTELLIGENT A SYSTEM THAT GETS SMARTER ABOUT YOU  Patent pending machine learning helps Saba get smarter about you  Saba sends you the right people, content and ideas, automatically  Smart Search get’s smarter the more it is used  The Intelligent Mentor (TIM) – provides personalized career development recommendations 16 | ©2013 Saba Software, Inc.
    • 17. INTELLIGENT – UNIFIED SEARCH  Our smart search helps to find whatever you are looking for 17 | ©2013 Saba Software, Inc.
    • 18. INTELLIGENT - RECOMMENDATIONS  The Intelligent Mentor, TIM! - Saba’s Patent-pending Recommendations Engine  Uses a powerful blend of Machine Learning and Collective Intelligence to provide personalized recommendations. Also encourages users to update their profiles and keep them current to get the best possible recommendations. 18 | ©2013 Saba Software, Inc.
    • 19. TIM: THE INTELLIGENT MENTOR 19 | ©2013 Saba Software, Inc.
    • 20. LEARNING 20 | ©2013 Saba Software, Inc.
    • 21. LEARNING TURBO-CHARGING TALENT MANAGEMENT Learning +  Succession = Stronger Talent Pipeline  Performance = Better Engagement  Onboarding = Faster Time to Productivity  Planning = Organizational Agility Clear Business Impacts   52% improvement in operating income  | 46% more likely to be first to market with new products / services  21 17% more likely to have greater market share 3.9x EPS ©2013 Saba Software, Inc.
    • 22. LEARNING – MY PLAN  All your learnings, their progress and due date at a glance ... and even more 22 | ©2013 Saba Software, Inc.
    • 23. LEARNING – TALENT MANAGEMENT  Plan succession and develop careers with Saba‘s talent suite 23 | ©2013 Saba Software, Inc.
    • 24. LEARNING - Workspaces  Provide information on workspaces about e.g. your company / new topics etc. 24 | ©2013 Saba Software, Inc.
    • 25. LEARNING - eCOMMERCE  Create your own storefront to sell courses internally & externally 25 | ©2013 Saba Software, Inc.
    • 26. LEARNING – VIRTUAL CLASSROOM  Work virtual together in breakout rooms and present your results Polls Emoticons Chat Recording 26 | ©2013 Saba Software, Inc. Breakout rooms
    • 27. ENGAGING 27 | ©2013 Saba Software, Inc.
    • 28. ENGAGING FUN, ADDICTIVE, PERSONALIZED  People-Centric user experience drives engagement and adoption  Innovative new concepts like PQ, Impressions, and Sentiments transform tired old processes  Personalized, relevant and useful for getting work done and growing in your career  Better connections and engagement between employees 28 | ©2013 Saba Software, Inc.
    • 29. ENGAGING - IMPRESSIONS  Receive impressions, leave impressions, rate rock stars 29 | ©2013 Saba Software, Inc.
    • 30. ENGAGING – ROCK STARS  Nominated rock stars fill your talent pool 30 | ©2013 Saba Software, Inc.
    • 31. ENGAGING – DNA* – PQ** SCORE  Check out your online influence *DNA = Dynamic Network Analysis **PQ = Personal Quotient 31 | ©2013 Saba Software, Inc.
    • 32. ENGAGING – BRANDING CAPABILITLIES  Design your home page to your needs  Today available in 19 languages See here User Interface branding examples 32 | ©2013 Saba Software, Inc.
    • 33. Thank You 33 | ©2013 Saba Software, Inc.

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