Connected Customer ExperienceConnected Customer Pre Digital AgeCustomer Experience is no longer just about aphysical card that can track points, an online Few Touchpointsbanner campaign – or great digital signage in your Touch Points, the way we interactbranch, store or commercial space. We with companies are limited tounderstand the new connected customer. We look analog only. In person, on theat smart ways to distribute or extend a contextual phone and in store or branch wereexperience across as many touch points as the primary ways the customerpossible – including at the point of purchase. touched the company’s brand or serviceCoordinate Multiple TouchpointsOrdatronics works on the basis that there is a needto facilitate, coordinate and integrate to what youare doing elsewhere to facilitate a connectedonline and offline experience, with commonthemes and language. Digital Age 2.0Beta – Pilot – Rapid Deployment Multiple TouchpointsWe will work with you, your partners and There are now multiple ways forsuppliers to test new concepts, where you can people, business and brands tolaunch, test, relaunch vs costly big budget engage, interact and transact withinitiatives. This approach allows us to work each other. Analog and digitaltogether and test, measure, tweak, re-tweak, touch points are connected toevolve, relaunch. create a single experience.We focus on what customer, member or shoppingaudiences think and need and connect with themon their “turf”.
Snapshot Creative Hard/Software Content Helpdesk & Maintenance Experience & Solution Design Manage & Control Your Digital Retail Reports National Network 98% Coverage Uptime Factory & Tech Field Force Hosted Solutions & App Dev True Blue Aussie Company , launched late 2001 Offices in Sydney and Melbourne, manufacturing facilities in Victoria, services globally Services geared to single store owner to corporations with scaled operations comprising 1000+ stores/branches Blue chip service in all States & Territories Creating and maintaining connected customer environments for clients since 2001 Profitable campany Procurement & Project Management
Industry Partnerships Ordatronics is product and technology agnostic. In addition to our products, we have also established sound value add partnerships with leading organisations. This combination allows you to source the optimal solution from a single vendor. We recognise that no single company has a monopoly on great ideas, great technology, or delivery of solutions. To ensure we can bring the best of breed end-to-end solutions to our customers, we have very close partnerships with some of the most advanced digital merchandising companies in the world. These partnerships provide Ordatronics with world class solution development and delivery, along with priority access to support routes and early access to new solutions and technology that facilitate improved delivery of a connected customer environment. Our alliances allow us to deploy interactive and digital display solutions that interface and service complex transactional back end systems. Ordatronics has extensive experience in creating user experience interfaces and working with systems and applications that manage enterprise wide business processes. Our expertise ensures our customers can quickly and cost- effectively deploy proven and flexible interactive and display solutions. With our partners we consult, design, build and operate services for Windows, Android, as well as Apple based infrastructure and mobile devices.
Customer Voice “I was not so sure at the beginning about the impact of the kiosk in my store. But once installed, I saw how my shoppers were engaged and using it in a regular base and then saw how it improved the sales at the categories featured in the kiosk, I would not hesitate to highly recommend this marvellous sales tool to any store owner” Hi Ant, “I was not so sure at the beginning about the impact Just a quick note to thank you and your team Malcolm van Yssel Dyk of the kiosk in my store. But once installed, I saw in particular Tony Dagger for going not only Store Owner how my shoppers were engaged and using it in a "the extra yard but the extra miles" literally regular base and then saw how it improved the Supa IGA to get the replacement screen installed and sales at the categories featured in the kiosk, I would Doonside, NSW running at Bondi and to support the I Phone 4 not hesitate to highly recommend this marvellous launch last night. sales tool to any store owner” Great effort, thanks Glenn Earl-Peacock Store Development “Tabcorp engaged Ordatronics as part of a major project to assist in the design, Telstra Retail |Telstra Consumer development and implementation of the Retail TAB of the future. Ordatronics Telstra Head Office, Sydney, NSW brought to the table significant skills and experience in the management of electronic content and display that Tabcorp has found to be invaluable in delivering this project. Ordatronics are an innovative company who are committed to supporting and directing its clients for the best competitive and commercial outcome, responsive to their needs and underpinned by a team ofprofessionals with a "can do" attitude. Ordatronics have established themselves as a partner of Tabcorp and we look forward to working with them on future projects” Dean Clarke General Manager Retail Sales Development Tabcorp Sydney, NSW