Office 365, is cloud right for your company?

Microsoft Office 365
Is the cloud right for my company?
May 5th, 2011

May 5th, 2011
Office 365
2

May 5th, 2011
Office 365
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Introduction
Why Office 365?
Subscription
Features
Implementation
Support and Helpdesk
Agenda

May 5th, 2011
Office 365 - Introduction
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IntroductionEvolution of the Cloud

May 5th, 2011
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IntroductionEvolution of Microsoft Cloud
http://blogs.msdn.com/b/mssmallbiz/archive/2010/08/23/microsoft-cloud-computing-amp-cloud-services-so-much-more-than-just-bpos.aspx

May 5th, 2011
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IntroductionOffice 365
Spam & Antivirus Protection
Documents & Collaboration
E-mail & Calendar
Real-time Communication & Online Meetings
Client Tools

May 5th, 2011
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BPOS
Microsoft Business Productivity Online Services
Availablesince 2009
SharePoint Online, Exchange Online, Office Live Meeting, OCS
Office 365 replaces BPOS
Allexisting BPOS users willbemigratedto Office 365

May 5th, 2011
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May 5th, 2011
Office 365
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Introduction
Why Office 365?
Subscription
Features
Implementation
Agenda

Why Office 365?Should I move to the cloud?
Costsaver
License cost VS subscriptioncost (pay as you go)
ALWAYS lessexpensivethan on premise or partner hosting
If you take all the costs into account; IT staff, electricity, …
No outdated hardware & software
Youalways benefit of the newestversion
Youdon’t have toworryabout server upgrades
“Quick & Easy”
Configure servers on-premise = several days/weeks
Subscribefor Office 365 = 1 day
19 May, 2011
Office 365 – Why Office 365
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Why Office 365?Whymovingto the cloud
Whatabout Connectivity?
Fastandreliable internet connection in the office is crucial
Upload speed shouldbe 2MB or more (depending on number of users)
Ifyou store large files in SharePoint
Use Office 2010 (onlysends changes)
Invest in high-speed internet (+4MB upload speed)
19 May, 2011
11

Why Office 365?Pros andCons
19 May, 2011
Office 365 – WhyOffice 365
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Orbit One says:
Office 365 is great but you do not always need to use all the components. You can mix and match to get the best solution for your company.
Example: Use Office 365 for Exchange only, host your SharePoint extranet at a partner and keep Lync on-premises.

Why Office 365?Office 365 vs. Partner Hosting vs. On-Premises
19 May, 2011
Title
13

Why Office 365?Conclusion
Perfect solution for both small and medium Enterprises
Quick & Easy touseandconfigure
What you see is what you get, almost no customizations possible
Mix and match is key if you have special requirements
Office 365 = Grown up BPOS thatcancompetewith Google (Gmail, Google Docs, …)
19 May, 2011
14

May 5th, 2011
Office 365
15
Introduction
Why Office 365?
Subscription
Features
Implementation
Agenda

May 5th, 2011
Office 365 – Subscription
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SubscriptionSubscription Types - Overview
€22,75*
€14,25*
€9*
free
€5,25*
Prices per user per month in Europe, subject to change

May 5th, 2011
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SubscriptionOffice 365 For Small Business
Plan 1, Plan 2 (P1, P2)
Pricing: Starting at €5,25 / month*
Limited Features:
E-mail andCalendar
Office Web Apps
Public Websites & Team Site (Limited SharePoint Functionality)
Lync Chat & Meetings
Maximum 50 users!
DuringBeta
25 x P1 subscriptions
* in Europe, subject tochange

SubscriptionOffice 365 For Small Business
May 5th, 2011
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May 5th, 2011
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SubscriptionOffice 365 For Education
Planned Benefits
An online learning environment that uses social-networking to enhance collaboration—all within the familiarity of a classroom environment with extensible boundaries
Large 25 GB mailboxes and the ability to send attachments up to 25 MB
Virtually anywhere-access to email, important documents, contacts, and calendar on nearly any device, including PC, Mac, Windows Phone, iPhone, Android, and BlackBerry
Works with the programs students know and use most—Microsoft Outlook®, Word, Excel®, PowerPoint®, and OneNote®
Student access to Office Web Apps for viewing, sharing and light editing of documents
Team sites to share, manage and search for information and resources
Industry-leading, always-up-to-date anti-virus and anti-spam solutions
Replacement for Live@EDU

May 5th, 2011
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SubscriptionOffice 365 For Education
Live@EDU / Office 365 for EDU
Allows Schools & Educational institutions to offer their students, alumni & student parents free e-mail and collaboration tools
Why does Microsoft offer this for free?
To familiarize students with the use of Microsoft collaboration products, making it a logical choise when they start a professional career

SubscriptionOffice 365 For Enterprise
E1, E2, E3, E4
Full Office 365 Experience
Pricing: €9 - €25,50 / user / month
K1, K2 (Kiosk)
“Kiosk workers” without fixed computer
Exchange & SharePoint
Pricing: starting at €3,57 / user / month
Idealfor people whoworktemporary (students/interims/…) or don’tuse
their computer everyday
DuringBeta
25 x E3 + 25 x K2
May 5th, 2011
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SubscriptionOffice 365 For Enterprise - Kiosk
May 5th, 2011
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SubscriptionOffice 365 For Enterprise – E1,E2,E3,E4
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** Extra volume: $2,50/GB/month, Total maximum of 100 GB / site collection

May 5th, 2011
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*
Orbit One says:
For most companies, E1 is the right choice. If you don’t have Office 2010 licenses already or if you need SharePoint with enterprise features, go for E3
* Telephony is notyetavailable(2012)

SubscriptionRemarks
Minimum number of seats?
BPOS = 5 seats
Office 365 = 1 seat ! (forallsubscription types)
Minimum period?
Minimum of 1 year
Decreasing # of licenses/ stopping subscriptionsnotveryflexible
http://community.office365.com/en-us/f/149/t/2765.aspx
May 5th, 2011
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May 5th, 2011
Office 365
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Introduction
Why Office 365?
Subscription
Features
Implementation
Agenda

FeaturesBPOS vs. Office 365
May 5th, 2011
Office 365 – Features
27
* Notavailable in 2011

FeaturesOffice 365 - General
Microsoft Exchange Online
Exchange 2010, OWA, Lync integration
Microsoft SharePoint Online
Features depending on subscription type
Microsoft Lync Online
IM, Lync-to-Lync calls, Lync Meetings
Microsoft Office Professional Plus
Subscription E3 or E4
Office Web Apps
Limited version of Office, online collaboration
May 5th, 2011
28

FeaturesOffice 365 – SharePoint Office Web Apps
Office Web Apps
From browser, no install needed
Most browsers supported
Limited version of Office
Word, Excel, PowerPoint, OneNote
Online collaboration
2 options/versions:
View: document viewer only, no editing possible
Edit: edit documents in your browser
Replacement for Office in future?
May 5th, 2011
29
Orbit One says:
Office web apps is a fantastic product to view Office documents on any device (phones, tablets, computers without Office) – but editing documents is still limited.

FeaturesOffice 365 – Beta
Office 365 currently in Beta
Free subscriptionfor Enterprise or SMB
25 E3 + 25 K1 (Enterprises) or 25 P1 (SMB)
until end of October 2011
AfterBeta?
Youwillbenotifiedwhetheryou want toextendyoursubscription
Take a paidsubscription
Stop Beta / Service
SLA is notofferedduring the Betaperiod
May 5th, 2011
30

FeaturesOffice 365 - Limitations
Lync Online
Enterprise Voice (call non-Lyncphonesand mobiles)
Notyet, first in USA, Belgium: ?
In beginningonlydial-out, no dial-in
OnlyPC-to-PC
No replacementforPBX yet
Response groupsnotavailable in first release
May 5th, 2011
31
Orbit One says:
If you want to use Lync as a full PBX replacement today, go to partner- or on-premises hosting

Exchange Online
Public Folders notavailable
Microsoft solution: Create SharePoint List But no Mail-enabled lists in SharePoint
Orbit One advice:
E-mail Public Folders  Createshared mailbox,Give users full access
Calendar & Contact Public Folders  move to SharePoint list
Mobile devices
Supportedbut manual configurationneeded (no autodiscover)
BlackBerry: BES notsupportedanymore, need BIS (from mobile provider)
Mailbox sizedepending on subscription type: 500MB – 25GB
Somesubscription plans have e-mail archive (unlimited)
May 5th, 2011
32

SharePoint Online
No mail-enabled lists!
Availablefeatures depending on yoursubscription type
Office 365 for SMB: verylimited!
Office 365 for ENT: almost full SP 2010 server (notlimitedto foundation features)
Currently, OnlyEnterprise usesHTTPsfor Team Site (encryption)!
No access to Central Admin, PowerShellneeded
Customdevelopment? > onlySandBox solutions supported!
Indexingexternal content? Notpossibleyet
No official migration tool
3rd party tools quiteexpensive (MetaLogix)
May 5th, 2011
33

Office Professional 2010
Special editionfor the cloud
Same feature set as normallicense
Internet connectionneeded
Office checks periodicallyifsubscription is stillvalid
Limited functionalityafter 30 days
Office 2011 for Mac ?
Notavailableyetthrough Office 365
Buy a normallicense, worksperfectly
Allowedtoinstall on 5 computers (same user)
eg: desktop at work, notebook, computer at home
May 5th, 2011
34
Orbit One says:
When people leave your company, no worries about lost licenses!

FeaturesOffice 365 - Service Level Agreement (SLA)
Office 365 SLA (tobeconfirmed!)
Microsoft guarantees 99,9% uptime
Financiallybackedguarantee
Iflessthan 99,9%  Charge lessforsubscriptions
No damage claim possible
Critical data is geo-redundant
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2ea
The SLA is notofferedduring the Betaperiod
May 5th, 2011
35
Orbit One says:
SLA is very good for its price, but higher SLA/support level is not available at extra cost… (partner opportunity?)

May 5th, 2011
Office 365
36
Introduction
Why Office 365?
Subscription
Features
Implementation
Agenda

ImplementationSample Deployment Schedule
May 5th, 2011
Office 365 – Implementation
37
Orbit One says:
Using all components trough Office 365 might not be the best solution for you. We can help you make the best choice.

ImplementationOrbit One Deployment Steps
May 5th, 2011
38

ImplementationAddyour domain(s)
May 5th, 2011
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* Quick Verification* No Direct impact

ImplementationAddyour domain(s)
May 5th, 2011
40

ImplementationAuthentication
2 waysto manage users in Office 365:
Manuallycreate users in Admin portal
Manual configuration
Configure users with Microsoft Office 365 Desktop Setup
Use On-Premise Active Directory
Use AD FSwith Single sign-on (SSO)
No mix possible
May 5th, 2011
41
Orbit One says:
Very small companies with limited IT infrastructure should manually create users in Offce365, all others should use ADFS, this will allow them to use other cloud services next to Office 365 and simply manage all their users.
The organization is “cloud-ready”

ImplementationAuthentication – AD FS and SSO
May 5th, 2011
42

AD / AD FS On-Premises down ?
Office 365 cannotbeused
Manual login onlysupportedforAdmin user
Dependency! (Single Point of Failure?)
Solution: redundant ADFS servers
Youcannot combine ADFS with manual login
All computers and users in domain!
“Travelling employees” ?
May 5th, 2011
43

Office 365 + AD FS = Futurefor companies
AD / AD FS On-premises
User / Group policies
WDS / Images / … withneeded software
Use ‘old servers’ as domain controller
Central directory with users
Usedfor multiple online services: Office 365, CRM Online, Azure, …
Office 365
SSO (“invisible” for users) andautoconfiguration
Don’tneedtoinvest in new hardware
May 5th, 2011
44

Online Resources
http://blogs.msdn.com/b/plankytronixx/archive/2010/11/27/single-sign-on-between-on-premise-apps-windows-azure-apps-and-office-365-services.aspx
http://community.office365.com/cfs-file.ashx/__key/communityserver-components-postattachments/00-00-00-03-86/HowIdentityFederationWorks.doc
http://vimeo.com/19177993
http://www.agileit.com/Blog/Lists/Posts/Post.aspx?ID=840
May 5th, 2011
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ImplementationConfiguration – Desktop Setup
May 5th, 2011
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Emails / Contacts / Calendar
Client-side: direct from Outlook Client
Customer candecidewhento move emails, andwhatto move
Export PST & Import PST tocloud
Migration Tool for batch migration
http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff652556.aspx
SharePoint documents / sites
No official migration tool from Microsoft yet
3rd party tools (eg. MetaLogix, MetaVis) quiteexpensive
Users
Manual creation
AD FS
May 5th, 2011
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ImplementationData Migration

ImplementationMixed Scenario’s
Office 365 supports mixed scenario’s, eg:
Exchange Online Services
Lync On-premises (Enterprise Voice)
Office 365 also supports Coexistence
May 5th, 2011
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ImplementationMixed Scenario’s
May 5th, 2011
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TIP: ConfigurationcanbeautomatedwithPowerShell!
http://help.outlook.com/en-us/140/cc952755.aspx
http://help.outlook.com/en-us/140/cc546278.aspx
http://blah.winsmarts.com/2011-4-Using_PowerShell_with_Office365.aspx
http://www.mikepfeiffer.net/2010/11/office-365-connecting-to-exchange-online-with-remote-powershell/
May 5th, 2011
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ImplementationConfiguration

May 5th, 2011
Office 365
51
Introduction
Why Office 365?
Subscription
Features
Implementation
Agenda

Support and HelpdeskWho is your support contact?
19 May, 2011
Office 365 – Support and Helpdesk
52
Orbit One says:
The Microsoft helpdesk can only be contacted directly for technical / administrative related questions. Orbit One is there to offer you personal training and support.

Office 365, is cloud right for your company?

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Office 365, is cloud right for your company? Presentation Transcript