delivering the new customer experience

2,832 views
2,742 views

Published on

From social media to self-service, new channels and changing expectations are transforming customer service. Make the best impression on them by managing all channels consistently regardless of where your agents are located.

More at http://oran.ge/127ie4N

Published in: Technology
0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
2,832
On SlideShare
0
From Embeds
0
Number of Embeds
35
Actions
Shares
0
Downloads
27
Comments
0
Likes
3
Embeds 0
No embeds

No notes for slide
  • presentation title
  • presentation title
  • presentation title
  • presentation title
  • presentation title
  • presentation title
  • ×