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delivering the new customer experience

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From social media to self-service, new channels and changing expectations are transforming customer service. Make the best impression on them by managing all channels consistently regardless of where …

From social media to self-service, new channels and changing expectations are transforming customer service. Make the best impression on them by managing all channels consistently regardless of where your agents are located.

More at http://oran.ge/127ie4N

Published in: Technology

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