Partner Webcast – Oracle WebCenter: Digital Transformation with Sites - 14 Nov 2013
Upcoming SlideShare
Loading in...5
×
 

Partner Webcast – Oracle WebCenter: Digital Transformation with Sites - 14 Nov 2013

on

  • 1,137 views

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to ...

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

A Web experience management solution that automates the entire process of managing the Web .
[Read More @ https://blogs.oracle.com/imc/entry/partner_webcast_oracle_webcenter_digital]

Statistics

Views

Total Views
1,137
Views on SlideShare
1,060
Embed Views
77

Actions

Likes
0
Downloads
60
Comments
0

3 Embeds 77

http://localhost 60
https://blogs.oracle.com 13
http://opnportaldev.neos.hr 4

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Partner Webcast – Oracle WebCenter: Digital Transformation with Sites - 14 Nov 2013 Partner Webcast – Oracle WebCenter: Digital Transformation with Sites - 14 Nov 2013 Presentation Transcript

  • “This slide format serves to call attention to a quote from a prominent customer, executive, or thought leader in regards to a particular topic.”  Name  Title, Company Name CUSTOMER LOGO 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Web Experience Management WebCenter Sites Joy John Product Leader Oracle WebCenter & BPM - MEA 2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • THE FOLLOWING IS INTENDED TO OUTLINE OUR GENERAL PRODUCT DIRECTION. IT IS INTENDED FOR INFORMATION PURPOSES ONLY, AND MAY NOT BE INCORPORATED INTO ANY CONTRACT. IT IS NOT A COMMITMENT TO DELIVER ANY MATERIAL, CODE, OR FUNCTIONALITY, AND SHOULD NOT BE RELIED UPON IN MAKING PURCHASING DECISION. THE DEVELOPMENT, RELEASE, AND TIMING OF ANY FEATURES OR FUNCTIONALITY DESCRIBED FOR ORACLE'S PRODUCTS REMAINS AT THE SOLE DISCRETION OF ORACLE. 3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites Strategy TO EMPOWER BUSINESS USERS TO ENGAGE CUSTOMERS With content & capabilities that enhance online experiences 4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. TO EXTEND ONLINE EXPERIENCES By easing the ability for marketers to create & manage online experiences Through cross channel integrations that provide consistent & unified online experiences Confidential – Oracle Restricted
  • Session Agenda  Oracle WebCenter Overview  Getting Familiar with WebCenter Sites – What is WebCenter Sites? – Key Strengths – Architecture  What’s new in WebCenter Sites 11.1.1.8.0 – Mobile Option – Vanity URLs – Integration capabilities 5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Overview 6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Oracle Fusion Middleware BUSINESS INNOVATION PLATFORM  Complete and Integrated Web Social Mobile  Best-in-class User Engagement Business Process Management  Open Standards Content Management Service Integration Business Intelligence Data Integration Identity Management Development Tools 7 Cloud Application Foundation Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Enterprise Management  On-premise and Cloud  Foundation for Fusion Applications & Oracle Cloud
  • ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS 8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Oracle WebCenter ENTERPRISE CONTENT MANAGEMENT ENTERPRISE PORTALS WEB EXPERIENCE MANAGEMENT KNOWLEDGE WORKER END USERS CUSTOMERS ADMINISTRATOR DEVELOPER 9 SITES PORTAL CONTENT Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted MARKETERS CUSTOMERS
  • Getting Familiar with WebCenter Sites 10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Web Experience Management Engages Customers With Relevant & Interactive Digital Experiences Social & Interactive Promotes online interactivity & builds communities with user-generated content Relevant Provides engaging & tailored digital experiences with rich content targeted to defined customer segments 11 Multi-channel Delivers optimized digital experiences regardless of platform or device Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Web Experience Management Empowers Marketers To Create & Manage Digital Experiences Moderate Safeguard brand integrity with enterprise moderation of usergenerated content Optimize Create Speed time-to-market by enabling marketers to easily create & edit content across multiple sites 12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Enable multi-site deployments and targeting on a large scale without sacrificing performance
  • What is WebCenter Sites?  An end-to-end solution for building web sites – Data management – Business User workflows – Business logic, presentation templating – Targeting – Integration points – Site preview, WYSIWYG composition – Publish – Dynamic delivery of Site – Collect and analyze user generated content 13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Terms  Basic unit of data – Asset  Data Definition – Asset Type  Presentation logic (view) – Template  Getting stuff to production, life cycle management – Publishing  Administrative tasks – Admin UI  Business user tasks – Contributor UI  Developer tasks - IDE (Eclipse) 14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Key Strengths  Highly flexible data model  Business user centric  Dynamic highly scalable delivery engine  Lifecycle management and publishing 15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Flexible Data model  Basic Assets – Simple Assets that can be described in a single table row – Suitable when the definition is not likely to change overtime  Flex Assets – Unlimited number of attributes – Flexible definition – Hierarchical arrangement using parent/child relationships – Inheritance of attributes – Suitable for large and complex Product Catalogs – Optimized for read heavy operations and caching  Asset framework 16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Dynamic highly scalable delivery engine  Satellite Servers – Horizontally scalable – Fragment (pagelet) cache and dependency management  Multi destination publishing  inCache framework for pages and objects  Read optimized data structures 17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Lifecycle management and publishing  Approval system – Dependency management – Applies to data, data definition and programmatic components  RealTime publishing – On Demand and scheduled publishing – Highly reliable (transaction safe) data transfer – Designed for running hundreds of times a day at high volumes and speeds – Double buffered caching support - no downtime – Site Capture – ability to create ‘static’ versions of published site 18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Deployment Architecture Management WEM WEM Framework Community Framework Content Managers Delivery Gadgets Engage Sites Community Gadgets Engage Sites Analytics Content Connectors … External Repositories 19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Mobile Delivery Satellite Server Site Visitors
  • Deployment Architecture Development Environment Delivery Environment Management Environment Satellite Server WebCenter Sites (cluster) Web Center Sites (cluster) WebCenter Sites (cluster) Publishing Satellite Server Satellite Server Publishing Analytics Development Tools •Data Structures •Presentation & Business Logic •Sample Sites Developers 20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Analytics reports •Data Structures •Presentation, Business Logic •Content •Personalization Rules •Analytics •User Generated Content •Data Structures •Presentation, Business Logic •Content •Personalization Rules •Analytics reports Content Owners Confidential – Oracle Restricted Firewall Website Visitors
  • Core Sites Architecture User Interfaces Contributor Admin API UI Services JSP/XML Java Authentication, Authorization and SSO Asset Framework Asset Managers Revision Tracking Search Import/Export Approval Publishing Workflow Templating Engine Content Services Database and File System Abstraction Catalog Management Cache Management Dependency Management Database 21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Page Server Satellite Server Image Server Event Management File System REST
  • Asset Model 22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Assets • Asset is the fundamental data structure in Sites Associations Type Asset Attributes Site(s) • An Asset belongs to a Type • Assets have attributes • Attributes can be of many types (String, Number, File etc) • Assets can be associated with other assets • Assets can be enabled for sites • Data for an Asset is stored in Database. Some attributes may be stored in File system 23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Assets • Site Architect defines Asset Types (using Architect Business user Asset Developer 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Site visitor Confidential – Oracle Restricted Advanced UI) • Example: An “Article” type, contains a title, body, picture etc. • Developer Builds Presentation templates • Summary Template • Detail Template • Business user creates Asset instances. • Title: Giants head to Super Bowl • Body: .. What a match!.. • Picture: Eli-Manning.jpg • Site visitor • Views the article • Provides user generated content
  • Asset Model Asset Manager Framework Type Article BasicAssetManager … … … 25 FlexAssetManager … Workflow Approval Publishing Manager Product Asset CRUD Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted AssetManager Revision Tracking Search
  • Templating and Dynamic Delivery 26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Templating Summary Template Asset Layout Template Detail Template 27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted 27
  • Dynamic Page Delivery HTTP Request Page Flow Controller Resolve to JSP Yes Cached? No Execute JSP No Cache? Yes Cache 28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Embedded Pagelet
  • Dependency Management Cache (runtime) Dependency WebCenter Sites (Source) WebCenter Sites (Target) A1 A1 P1(A1) P2(A2) P3(A1A2) Publishing A2 • • • • 29 A2 A1 Asset A1 change and is published P1 P1 and P3 are ‘flushed’ P3 A1 is said to be a dependency on P1 and P2 ‘Unknown’ (any) dependency Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted A2 P2 P3
  • Page and Site Plan 30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Page and Site Plan  Page is just another asset – Has attributes – Rendered using Templates  Site Plan is an arrangement of Pages – forms skeleton of a site  A site can have multiple site plans – different site plans can be used to deliver to different devices (New in 11.1.1.8) 31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Approval and Publishing 32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Approval and Publishing WebCenter Sites Destination 1 Dependencies Asset User approves an Asset for a destination Asset Asset Asset Asset Destination 2 Dependencies Asset Asset Asset Asset Destination 3 Dependencies Asset Asset Asset Asset All dependences of the Asset are also published to keep the integrity of data intact 33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Target Sites 1 Target Sites 2 File System
  • Dynamic (RealTime) publishing RealTime Publishing framework Packager Gatherer Transporter Unpacker Events Approval Subsystem Resource Groups Data Store (Target) Data Store (source) network 34 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Asset Framework
  • Caching 35 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Types of caching • Page (let) cache • Pages and pagelets cache – markup cache. • Available at Sites as well as Satellite nodes • Query cache • Low level cache of database queries and other objects • Available at Sites nodes • Object cache • Composed object (assets) cache • Available at Sites nodes 36 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • InCache Architecture WebCenter Sites Cluster WebCenter Sites Satellite Server A WebCenter Sites Local Cache Satellite Server Local Cache Local Cache Local Cache A Local Cache WebCenter Sites Local Cache A WebCenter Sites A 37 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted A Satellite Server Satellite Server Local Cache Local Cache
  • Page(let) Caching • Pagelet level caching at edge of network • Binary and text for any MIME type • Dependency tracking for automatic cache invalidation Web page Template Titles Photos Navigation Paragraphs Sections Copyright 38 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Edge Caching (Satellite Servers) Request for page WebCenter Sites Response pagelets Satellite Server 1 Content Changes Invalidate WebCenter Sites cache 1 2 2 Satellite Server cache 1 3 2 3 39 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted 3
  • Targeting 40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Engage Site Visitors Marketers Engage UI Recommendations Promotions Cross/up sells Visitor Data Segment 1 Segment 2 Visitor Data Manager Segments Recommendation Engine Segment 3 Segment 4 41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. External Systems Confidential – Oracle Restricted Asset Repository
  • Engage  Segments – Explicit – Implicit  Recommendations 42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Performance & Scalability 43 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Horizontal Scalability  WebCenter Sites deployments scale out by the use of Satellite Servers  Satellite Servers are edge caching systems, fully integrated into the content workflow WebCenter Sites Satellite Server Satellite Server Load Balancer Satellite Server Satellite Server 44 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted WEB
  • Vertical Scalability  WebCenter Sites and Satellite Server, both scale well under application server clusters  Multiple instances can be run on the same hardware WebCenter Sites 45 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Satellite Server WEB
  • APIs and Development Tools 46 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Product APIs for customer use  Asset API  JSP & XML tags  REST & SOAP  Search API 47 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Development Tools • Eclipse plug-in • Distributed development, local debugging • Support for source code control management • IDE for Java Developers – Eclipse plug-in • Import and Export • Command-line tools for assets, types, sites, sitemap, workflow • IDE support for code components (Templates, CSElements, Elements, SiteEntry) • Built on top of WEM REST interfaces 48 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WEM Framework UI Framework Web Site Management Plug-in WEM WEM Framework SSO Delivery Framework Management REST WebCenter Sites SSO Web Site Plug-in REST WebCenter Sites Publish Contributors, Administrators Visitors Web Content 49 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Web Content Confidential – Oracle Restricted
  • Sites Community Management WEM Framework Web Site Moderation and Administration Comments, Ratings, Reviews, Polls, etc WEM Framework UI Framework SSO REST WebCenter Sites SSO REST WebCenter Sites Publish Contributors, Administrators Visitors Web Content 50 Delivery UGC data and moderation changes Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Pages that contain comments, layout and settings for comments/Ratings Confidential – Oracle Restricted Web Content
  • Sites Gadgets Management Composed Dashboard(s), while list of gadgets, settings UI Framework Web Site Gadget lists and Dashboard WEM Framework WEM Framework SSO REST WebCenter Sites SSO Gadget container(s) REST WebCenter Sites Publish Contributors, Administrators Visitors Web Content 51 Delivery Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Pages containing Dashboard(s) Confidential – Oracle Restricted Web Content
  • Sites Analytics Web page Sensor Queue Manager Local File System HDFS Agent Archive Hadoop File System Report database Hadoop Scheduler (Map/Reduce Jobs) WebCenter Sites User Interfaces 52 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Object Impression Session Impression
  • What is new in WebCenter Sites 11.1.1.8 53 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 Advanced Mobile Web Solution  In-context editing & preview of website for different device types  Manage mobile site plan/navigation structures in Contributor UI  Detect incoming devices and render device optimized site  Use same templates for mobile & desktop or customize for mobile specific pages  Leverage Sites targeting for mobile  Supports HTML-5 / responsive design 54 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites Mobile Option Device Repository  A set of devices a repository recognizes  Each device in repository consists of user-agent and device capabilities  Ships with native repository with a handful of devices 55 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Device Repository Configure Device Repository 56 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted Mobile related administration in Mobility tab
  • Concepts Device group  A Device Group is a collection of similar devices  Determined by a ‘rule’ based device characteristics/capabilities  OOTB device groups for commonly used devices  Device group has a ‘suffix’ that determines informs naming convention for rendering templates  Multiple groups can share the same ‘suffix’ 57 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Device group OOTB Groups Device name based rule Reg-ex for user-agent Device Capabilities Screen resolution Custom logic 58 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Concepts Devices (Device Preview Images)  Preview shell that business users can see site’s preview in  OOTB devices for commonly used devices  Ability to create custom device images and add them to the system 59 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • 60 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • 61 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Delivery to mobile devices  Standard Sites delivery is applied to Mobile delivery  Sites does device discovery when a request arrives in Sites/Satellite nodes  If a mobile device requests a standard page, the request is redirected to mobile URL  Device information is cached for high performance delivery 62 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 Advanced URL Management  Enables the creation, use and easy control of short, user defined, human readable Vanity URLs for any type of web content  Utility enables centralized Vanity URL management and clean-up  Allows for custom, configurable URLs that conform to corporate standards, marketing best practices or campaign needs 63 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Vanity URL  Vanity URLs – are short, readable, easy to control URLs for an asset/page – usually contain the name or other descriptive content about the web page to which it points – useful for SEO – for assets as well as blobs – user defined or auto-generated 64 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • 65 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Concepts WebRoot  WebRoot is used to control how the Vanity URL is interpreted in each environment  For example the URL for running page may be http://www.avisports.com/Running/Home in the delivery. But the URL of the same page might be quite different in the editorial environment like http://editorial.avisports.com/cs/Avi/Running/Home  Configure this by specifying Root URL and Virtual Root URL by Admin  WebRoots can be approved and published 66 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • 67 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Concepts Auto-generated URLs  Vanity URL can be configured to be auto-generated based on data in the asset  Highly configurable using ‘patterns’ (using Expression Language syntax) per asset type and blob fields  Built in functions to apply to attributes  Ability to specify additional headers for blobs (expires, last-modified) 68 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • 69 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 WebCenter Sites & WebCenter Content • Access content stored in WebCenter Content for reuse & repurposing in WebCenter Sites • Content is tagged and mapped (in UI) from WCC to WCS • Content is copied from WCC to WCS (one-way) • Polling process monitors WCC for changes • Content transformation engine (WCC) delivers enterprise content into Web-viewable formats 70 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 Reference content from non-Sites Repositories in Contributor UI  Content can be referenced from external repositories and used by Marketers.  Example: Marketers can search and view hosted videos (youtube, Brightcove, etc.)  Drag and drop externally hosted content into web pages  Content is not copied but simply referenced (transparent to marketer) 71 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 WebCenter Sites & Real-Time Decisions (RTD) • Combines WebCenter Sites’ marketer-managed & RTD’s automated recommendations • Displays the most effective content, pages & offers for different users on websites • New API to integrate Sites with RTD to get best choice of content for recommendation WebCenter Sites 72 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • WebCenter Sites 11.1.1.8 Community (Social) & Gadgets Enhancements  Drag and drop widgets directly into pages using the WebCenter Sites Contributor UI:  Polls  Ratings  Reviews  Comments  Gadgets • Google+ login • Support for OAM social • Combined install of Community/Gadgets 73 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • Q&A 74 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted
  • ORACLE.COM/PARTNERS/GOTO/HUB-ECEMEA STAY CONNECTED blogs.oracle.com/IMC twitter.com/oracleIMC youtube.com/OracleIMCTeam facebook.com/oracleIMC ORACLE COMMUNICATIONS oracle.com/subscribe 75 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted