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Selecta Chose the mobile workforce scheduling solution Opti-Time RMS to manage its vending machine maintenance jobs.
“80% of the 600 daily service calls are automatically assigned by the Opti-Time RMS. Dispatchers can then focus on resolving difficult cases. The interaction between the field and the scheduling system takes place in real time, which makes it possible to immediately respond to delays, new emergencies, and to strengthen service quality."