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Business Process Monitoring with Opsview
 

Business Process Monitoring with Opsview

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Business process monitoring enables you to get a complete picture of the performance of services and systems that are key to the running of your organisation. This presentation will tell you how to ...

Business process monitoring enables you to get a complete picture of the performance of services and systems that are key to the running of your organisation. This presentation will tell you how to create a business process dashboard in Opsview.

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    Business Process Monitoring with Opsview Business Process Monitoring with Opsview Presentation Transcript

    • Business Process Monitoring with OpsviewWednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence 2
    • IntroductionThis presentation takes you through the steps required tomonitor business processes in Opsview.If you don’t already have Opsview installed, visit our website anddownload Opsview Core (free), Opsview Pro (30 day trial) orrequest a trial to Opsview Enterprise. 3Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Introduction• Business process monitoring enables you to get a complete picture of the performance of services and systems that are key to the running of your organisation.• This blog post will tell you how to create a business process dashboard – this example demonstrates end-to-end monitoring of your web site. 4Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Firstly, we need to create the appropriate service checks.• Below is a list of the service checks we have created to perform our website monitoring. 5Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Now we have our checks created, we will need to assign these to a host using a host template:• Go to: CONFIGURATION > HOST TEMPLATES 6Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Click ‘MONITORS’, then select the monitors to be added to your Host Template. 7Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Once you have created your host template, you can now apply this to your host (see article on how to apply a host template for Operating System monitoring).• A dashboard will need to be created to provide a business window into your health monitors.• CONFIGURATION > KEYWORDS 8Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Click ‘OBJECTS’, then apply the service checks appropriate for your dashboard. 9Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Configuration• Reload Opsview, then go to:• STATUS > KEYWORD SUMMARY. You will now see your new dashboard.• This dashboard provides a window into your complete business flow – from DNS checks, through to SSL certificate expiry, to website response times.• You can set up checks for as many services as needed to get an overall picture of the health of your systems. 10Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• In Opsview 4.1 business processes can be monitored using ‘maps’ – images of network topologies for example can be uploaded and performance tags can be added to the map.• Adding a process map in Opsview 4.1 is done via the “DASHBOARDS” tab; as process maps are a dashlet. 11Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• To add a new process map, users must first choose whether they want to add to an existing dashboard to create a new dashboard.• Once decided/created, click on the left hand menu and drag the “PROCESS MAP” icon onto the dashboard. This will give you a screen as below: 12Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• We will now upload the image we wish to use as the background for our process map (for example a Visio diagram in .jpg/png format)• To do this, click on the “gear”/settings icon in the top left of the process map, and the screen below will appear: 13Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• In the above example, we have browsed to our image, and then clicked Upload – now all we need to do is click “save”, and the image is uploaded to our process map, as below. We can then re-size the process map, so that the image fits perfectly: 14Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• Now we have the image uploaded, we can begin adding our health tags/service tags, such as “service status” and “performance metrics”.• To do this, right click on the image, and choose the item you want to add. 15Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • Business Process Maps in Opsview 4.1• Once you click on each item, a configuration page will appear, asking you to choose the host/metrics, along with the size, direction (for arrows), etc. Using process maps, it is possible to create high level informational diagrams, as below: 16Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence
    • About OpsviewOpsview delivers a single unified view of the health of all your distributed physical,virtual and hybrid cloud systems.We give DevOps staff all the tools they need to get their jobs done faster, easier andfor less.• Opsview Enterprise offers large enterprises (+100 devices) and MSPs a certified, professionally supported system with enhanced functionality such as dynamic dashboards and reports• SMEs looking for feature-rich dashboards to monitor the performance of their on- premise, virtualized or cloud apps choose Opsview Pro• Opsview Core is our free, open source monitoring tool - you can test and customize it how you wantwww.opsview.com 17Wednesday, 05 September 2012 © Opsview Ltd. Commercial in Confidence