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Advanced reporting with Opsview

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Howto presentation showing advanced reporting in Opsview

Howto presentation showing advanced reporting in Opsview


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  • 1. Advanced Reporting with Opsview 4.1Wednesday, 05 September © Opsview Ltd. Commercial in Confidence 22012
  • 2. About• This ‘how to’ presentation describes how to use the advanced reporting feature in Opsview Enterprise• If you don’t already have Opsview installed please request a trial to Opsview Enterprise.Wednesday, 05 September 3 © Opsview Ltd. Commercial in Confidence2012
  • 3. Introduction• Opsview Enterprise 4.1 users have access to a multitude of different reports that come “out of the box”, such as SLA reporting, availability reporting, and performance reporting.• These can be run manually or scheduled to be run automatically on specific dates/times, either daily, weekly, monthly or yearly.• Administrators can generate reports against certain parts of infrastructure, services, etc and automatically email them to customers or distribution lists on specific days and times.• These reports can help provide insights into the health of IT systems and data for planning future capacity and also gives customers transparency for performance of managed services.Wednesday, 05 September 4 © Opsview Ltd. Commercial in Confidence2012
  • 4. Configuration• In this article we will setup an SLA report to run automatically at 8:00AM GMT on weekdays (Monday – Friday) and email it to the management team of “Company X”, so that they can clearly see if the IT infrastructure met SLAs for the previous day.• Firstly we must log-in to Opsview and click on “Modules > Reports”, which is located on the right, under “Enterprise Reports”:Wednesday, 05 September 5 © Opsview Ltd. Commercial in Confidence2012
  • 5. Configuration• In this article we will setup an SLA report to run automatically at 8:00AM GMT on weekdays (Monday – Friday) and email it to the management team of “Company X”, so that they can clearly see if the IT infrastructure met SLAs for the previous day.• Firstly we must log-in to Opsview and click on “Modules > Reports”, which is located on the right, under “Enterprise Reports”:Wednesday, 05 September 6 © Opsview Ltd. Commercial in Confidence2012
  • 6. Configuration• This will load the reports module section, as below:Wednesday, 05 September 7 © Opsview Ltd. Commercial in Confidence2012
  • 7. Configuration• As before we have a range of reports we can choose from, but in this example we are going to use the “Daily Service Level Report”. As we are going to be scheduling the report to be run automatically at pre-determined intervals, we will need to right click on the report, and click “Schedule”, which will load up a page as below:• Click on “Schedule job”, and well begin to build our scheduled SLA report.Wednesday, 05 September 8 © Opsview Ltd. Commercial in Confidence2012
  • 8. Configuration• The first section, “Job”, is basic information around the report, such as label and a brief description of what the report is. The 2nd section, “Schedule”, is where we will configure when the report will auto-run:• As above, we have selected “Calendar recurrence”, which has unlocked the options such as week days, months, etc. We are running the report every Monday – Friday at 8:00am.Wednesday, 05 September 9 © Opsview Ltd. Commercial in Confidence2012
  • 9. Configuration• The next section, “Parameters”, is where we enter our Keyword and other important items, such as Service Level Target (i.e. 99.9%, 99.999%, etc), and the logo that we want displayed on the report. Here you can customize the report to include your company logo, customers logo or both as required.• We also have the option to include scheduled outages, so that if we had 4 hours scheduled downtime on Monday, the Tuesday report won’t show that we missed our SLA, as we have included this as a scheduled outage (commonly included in Service level catalogues).Wednesday, 05 September 10 © Opsview Ltd. Commercial in Confidence2012
  • 10. Configuration• The screenshot above shows that we are running our report against the keyword “emailservice”. We created this keyword to contain all items relating to our email service (SMTP servers, databases, Windows server 2008, etc) so that we can analyze it as a service rather than individual components.Wednesday, 05 September 11 © Opsview Ltd. Commercial in Confidence2012
  • 11. Configuration• Finally, the last section “Output” contains where we will store/output the report to and in what format. In our example below we are going to store the report in .pdf and .csv formats and email them to the distribution list for the CxO’s of Company X (we could create a new automatically generated report for each user, however this way is more elegant):Wednesday, 05 September 12 © Opsview Ltd. Commercial in Confidence2012
  • 12. Configuration• Finally click “Save” and the scheduled report is created, so that at 8:00AM, Monday to Friday from today onwards, each user on the distribution list will receive a report in their inbox at the specified time.• In the screenshot above we can see our new scheduled report, along with a label, and when it is to be run next.Wednesday, 05 September 13 © Opsview Ltd. Commercial in Confidence2012
  • 13. Configuration• For reference below is the output of the report generated above - this is what the customer will see:• Page 1 – Title page and logos, descriptions, etcWednesday, 05 September 14 © Opsview Ltd. Commercial in Confidence2012
  • 14. Configuration• Page 2 – Graphical display of service checks in keywordWednesday, 05 September 15 © Opsview Ltd. Commercial in Confidence2012
  • 15. Configuration• Page 3 – Numerical values of service checks in keyword – missed SLAs highlighted in redWednesday, 05 September 16 © Opsview Ltd. Commercial in Confidence2012
  • 16. About OpsviewOpsview delivers a single unified view of the health of all yourdistributed physical, virtual and hybrid cloud systems.We give DevOps staff all the tools they need to get their jobsdone faster, easier and for less.• Opsview Enterprise offers large enterprises (+100 devices) and MSPs a certified, professionally supported network monitoring solution with enhanced functionality such as dynamic dashboards and reports• SMEs looking for feature-rich dashboards to monitor the performance of their on- premise, virtualized or cloud apps choose Opsview Pro• Opsview Core is our free, open source monitoring tool - you can test and customize it how you wantWednesday, 05 September 17 © Opsview Ltd. Commercial in Confidence2012