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Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
Market Research Surveys
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Market Research Surveys

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Market Research Surveys By Opinionmeter will give you automated and real-time survey tools that are integrated with standard hardware platforms and software. …

Market Research Surveys By Opinionmeter will give you automated and real-time survey tools that are integrated with standard hardware platforms and software.

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  • 1. OPINIONMETER
    Market Research Surveys
    Using technology-based market research tools to capture real-time
    Voice-of-the-Customer feedback
  • 2. OPINIONMETER
    Traditional vs. Technology-based Research Methods
    Technology-based Research
    • Mobile, Web or Standalone devices
    • 3. Point-of-Experience feedback in real-time
    • 4. Real-time Satisfaction alerts to onsite staff
    • 5. Schedule delivery of your Customized Reports
    Traditional Market Research
    • Paper-based surveys
    • 6. Taken by phone or mail
    • 7. Professional developers required to code,
    deploy, collect & format data for analysis
  • 8. OPINIONMETER
    Traditional vs.Technology-based Research Methods
    Benefits
    Technology-based Research
    • Author once, deliver anywhere
    • 9. Real-time market research
    • 10. On-site, on-time, on demand
    • 11. Cost-effective, easy to manage
    • 12. Immediate access to actionable data from anywhere
    • 13. Quick formatting for customized analysis
    Traditional Market Research
    • Expensive to set up & run
    • 14. Lack of development efficiencies for multiple surveys
    • 15. Historically low rate of return
    • 16. Takes months to receive actionable data
  • OPINIONMETER
    Interactive survey devices let you
    Author Once, Deliver Anywhere
    • Survey Kiosks – standalone feedback stations automate the collection
    of large survey samples from business service lobbies. Ideal
    applications include Retail, Food Service and Healthcare consumer
    research.
    • Tablet Surveys – mobile & portable for in-the-field surveying.
    Diverse audience include: patients, passengers, customers, visitors,
    exhibitors.
  • 17. OPINIONMETER
    Interactive survey devices give you
    Real-Time Market Research
    • Handheld PDA Surveys – ideal mobile survey devices with long-life
    battery for in the field research.
    • Mobile Phone Surveys – use customers’ own mobile phones to capture fresh, spontaneous impressions and invaluable feedback at the moment-of-truth!
  • OPINIONMETER
    Interactive survey devices give you
    Real-Time Market Research
    At a fraction of the cost.
    • Web-enabled Survey Devices – rapidly deploy sophisticated, branded,
    multilingual surveys to capture real-time feedback from your
    customer’s moment-of-truth – the place and time where they interact
    with your product or service.
  • 18. OPINIONMETER
    Opinionmeter Serves a Broad Spectrum of Industries Worldwide
    Workforce
    Education
    Transportation
    Retail
    Healthcare
    Hospitality
    Government
    Financial
  • 19. OPINIONMETER
    Device and Industry Survey Examples
    Tablet
    iPad
    PDA
    Kiosk
  • 20. OPINIONMETER
    Use Opinionmeter’s Feedback Management Platform to Conduct
    Market Research Campaigns
    • Flexible multi-mode Data Collection options - PDAs, Tablets, Mobile
    phones, Stand-alone Kiosks, Web or Paper. The same survey can run
    on all devices.
    • Real-time customer feedback - from the Point-of-Experience
    • 21. Satisfaction Alerts - Real-time alerts facilitate customer service
    recovery
    • Unique combination of reporting - use core questions across the
    enterprise to identify key drivers of patient satisfaction – and use
    local level questions in the same survey.
    • Digital Signage - Media Content management
    • 22. Opinionmeter’s SurveyManager can be delivered via our hosted
    service model or run on-site in your own environment.
  • 23. OPINIONMETER
    SurveyManager Report Features
    Standard Summary Reports
    Customer Satisfaction Scores
    Customized Dashboards
    Unlimited Cross Tabulations
    Graphs and Charts
    within Reports
  • 24. OPINIONMETER
    SurveyManager Report Features, continued.
    Trend Analysis
    Customer Satisfaction Scores
    Net Promoter Score
    Automated Reporting
    Templates
    Graphs and Charts
    within Reports
  • 25. OPINIONMETER
    Market Research Surveys By Opinionmeter
    • Automated, real-time survey tools
    • 26. Integrated with standard hardware platforms and software
    • 27. Invaluable customer insight captured at the Point-of-Experience
    • 28. Immediate, actionable data
    • 29. Reports and data accessible from any Web browser
    • 30. Easy, convenient and cost-effective
    Opinionmeter International, Ltd.
    1-888-OPMETER
    www.opinionmeter.com

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