Creating an Even Better Way

to Work
Sales Scenarios

www.opentext.com

Build more effective sales channels.
Cultivate cus...
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Creating an Even Better Way to Work With Social

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By 2011, 70% of companies reported using some form of social technology in their businesses, of these 90% said they have seen business benefits from social technologies.

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Transcript of "Creating an Even Better Way to Work With Social"

  1. 1. Creating an Even Better Way to Work Sales Scenarios www.opentext.com Build more effective sales channels. Cultivate customer relations in a community environment. Stay connected with mobile access anytime and anywhere. Connect with experts and partners to collaborate in real time. Monitor, react, and respond to the social customer to gain a competitive edge. Knowledge Worker Scenarios Enable conversations around content to help encourage collaboration and build transparency. Create a connected company by enabling more meaningful connections between people, process and their content. Innovate faster, improve efficiencies, and become a smarter and more agile business. Open new channels safely for knowledge sharing externally to help showcase the company in a more humanized way. Corporate Communications Scenarios Uncover tacit knowledge and easily locate the experts within the organization Dramatically improve collaboration by tapping into the collective intelligence. Flatten the barriers of information sharing and increase transparency across the organization. 71% -35% Brand 78% 64% 90% 70% When companies use social media internally, messages become content; a searchable record of knowledge can reduce, by as much as 35 percent, the time employees spend searching for company information. MGI’s report, The social economy: Unlocking value and productivity through social technologies. By 2011, 70% of companies reported using some form of social technology in their businesses, of these 90% said they have seen business benefits from social technologies. 78%, said CEO participation in social media leads to better communication, while 71% said it leads to improved brand image and 64% said it provides more transparency. The Mckinsey Quarterly 2011. eMarketer.

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