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OpenERP - Offshore with OpenERP

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  • 1. OpenERP India OpenERP Community Meeting OpenERP Community Meeting - Mantavya Gajjar, Director - April 11th, 2012Nom du fichier – à compléter Community Presentation
  • 2. Agenda  OpenERP India – Company culture – Strengths  Services – Support – Email, Phone & Live chat – On Demand – Offshore – Training (Technical, Functional, Web Add-ons)  From 3 to 100+ – Recruitment process – Training Process – Certifications&A Nom du fichier – à compléter Community Presentation
  • 3. OpenERP India• 5 years old company• Started with 3 employees in 2007• Very young and dynamic team• High grasping power with learning attitude• Today we are 100+ employees – 55% on Research and Development – 35% on Support, Offshore & Trainings – 10% Sales & General Administration• Well organized teams and process• Empathize on quality and deadlinesNom du fichier – à compléter Community Presentation
  • 4. OpenERP Company Culture Company CultureNom du fichier – à compléter Community Presentation
  • 5. Growth by successive revolutions (1/2) Successive Revolutions Continuous Evolution• Changing & Evolving • Mature & Stable• Target: big step forward • Target: perfection• Revolution then stabilization • Continuous improvement• Everyone contribute • Manager define, employee do Nom du fichier – à compléter Community Presentation
  • 6. Growth by successive revolutions (2/2)• Examples: – Mass recruitment, Launch of new offers, young managers, drastic change in our processes, etc.• → Promote evolution but accept troubles – Big changes generate troubles & mistakes. We prefer to make things evolves than to not make mistakes.• → Rely on people – Every one is important to stabilize the company and to help handling difficultiesNom du fichier – à compléter Community Presentation
  • 7. Successes and failures are related• What makes us grow is our big successes !• We are fast and flexible → we can handle failuresWe dont be afraid of troubles, we are free to take responsibilities and move forward.Example: we recruit people for what they can bring to the company, not because they are perfect. (Developer Example)Nom du fichier – à compléter Community Presentation
  • 8. A learning company• At OpenERP India, we learn very quickly ! – We develop a unique recruitment program – We build a agile training process – We are a small company but with strong processes• Because we are open – We learn from each others mistakes – Critics allows us to improve ourself quickly – Our processes (communication, bugfixes, feedback, development, recruitment) are open to externals to benefit from feedback and contributionsNom du fichier – à compléter Community Presentation
  • 9. Employees are our strength !The success of OpenERP is directly related to everyones contribution to the growth.We are a small company: – Each individual makes the difference – We can benefit from each ones forces – Everyone has a role to play – Flat organization & Small decision cycleOpenERP India as Team: – We are flexible – We play as a team – We can evolve quicklyNom du fichier – à compléter Community Presentation
  • 10. OpenERP India The OpenERP India team The OpenERP India teamNom du fichier – à compléter Community Presentation
  • 11. Whole Indian team –– 55% on Research and Development 55% on Research and Development –– 35% on Support, Offshore & Trainings 35% on Support, Offshore & Trainings –– 10% Sales & General Administration 10% Sales & General AdministrationNom du fichier – à compléter Community Presentation
  • 12. Support Level 0 & 1 Support team Support team process process 300 cases / /month 300 cases month Vinay Rana – VRA Manager, Support level 1 4+ years of Experience Naresh Soni – NCH Team Leader, OPW / OE Cases 4+ years of Experience Dhruti Shastri – DSH Executive, On line Support Level 1 2.5+ years of Experience Valencia Rodrigues – VRO Team Leader, Support Level 0 1.5+ years of ExperienceNom du fichier – à compléter Community Presentation
  • 13. Offshore Avadhesh Patel – AVP Manager, Ofshore Projects. 3.8+ years of Experience Mustufa Rangwala – MRA Manager, Ofshore Projects. 4.5+ years of Experience 800+ Hrs of trainings They managed 13+ projects last year They managed 13+ projects last yearNom du fichier – à compléter Community Presentation
  • 14. Training Nikunj Jani – JNI Manager, Training. 3.5+ years of Experience 1500+ hrs of trainings Riken Bhorania – RCH Technical Trainer 2.5+ years of Experience 740+ hrs of trainingsNom du fichier – à compléter Community Presentation
  • 15. OpenERP India Services we offered Services we offeredNom du fichier – à compléter Community Presentation
  • 16. Support• About the service – Entertain all “How to...” questions – Solutions for functional or technical issues – A dedicated team responsible to work on the Issues – By Email, Phone or Livechat• 3 Level of support – Level 0 : Dedicated to answer Instantly – Level 1 : Answer in 24 hours – Level 2 : Dedicated to complex questions / bugfix• Packages – Hour basis – 1, 2, 5 or 10 Hours of packages – Unlimited – 1, 2, 6, 12 Months of packagesNom du fichier – à compléter Community Presentation
  • 17. Offshore (1/2)• Why offshore ? – On-demand development service – Allows you to progress quickly on the project – Developing a custom modules – Technical expertise (code quality, speed improvement, coding standard) – Able to add new feature or changes in framework and client – Very generalized solutions• Offshore Team – (A team of OpenERP certified engineers) – Team of 1 or 2 or up to 10 developers lead by Project Manager – Development team deliver the module based on technical requirements – Project Manager will do time estimation, code review, delivery of the project, etc..Nom du fichier – à compléter Community Presentation
  • 18. Offshore (2/2) : Packages Package : 30 Days of Development Services – 1 Developer / 1 Project Manager Resource Price Quantity TotalDeveloper (OpenERP Certified 220 EUR 30 Days 6600 EURengineer with min 1 years of Exp.)Project Manager (OpenERP 300 EUR 30 Days 3000 EURcertified engineer with min 3+ yearsof Exp.)TOTAL 9600 EURWe charge 1/3 of project manager as 11manager, manages 33parallel projectsWe charge 1/3 of project manager as manager, manages parallel projects Nom du fichier – à compléter Community Presentation
  • 19. Trainings (1/2)• About Training – 40 Hours of Training (Technical / Functional) – Understand the functional, or development concepts – Work with the software on a daily basis; – Install and administer OpenERP; – Apply general system administrator settings; – Change existing work-flows – Develop a new OpenERP module• Types of Training – Technical Training : Learn how to develop a new module – Functional Training : Learn how to configure and use OpenERP – Web addons : Learn to create your own web addons ? – Sales Training : Know how to sale OpenERPNom du fichier – à compléter Community Presentation
  • 20. Trainings (2/2)• Schedule – Predefined schedule of 48+ trainings (Functional / Technical) – Schedule available shortly for Web Addons training• Pricing – Technical & Functional training : As per region – Web Addons training – 2 days : As per region – Web Addons training – 4 days : As per region Contact to sales@openerp.com, or your Account manager Contact to sales@openerp.com, or your Account manager to know more about services or ask for the service to know more about services or ask for the serviceNom du fichier – à compléter Community Presentation
  • 21. OpenERP India From 3 to 100+ employees From 3 to 100+ employeesNom du fichier – à compléter Community Presentation
  • 22. At OpenERP Indias challenge is exciting ! Python is not a commonly used languageNom du fichier – à compléter Community Presentation
  • 23. But we setup an AGILE process toprepare a OpenERP professionals.So, now we are ready to make a bigchange...Nom du fichier – à compléter Community Presentation
  • 24. Recruitment • OpenERP in Education – Students will learn OpenERP functional / technical – Generate the big workforce for OpenERP – Try to resolve the problem of partners • Special recruitment program – Project Trainees – Most of the students are from Computer science – Interviewing students from 40+ colleges in gujarat – Out of 500+ interviews we recruit 30 to 40 students – Recruit in bulk – 30 to 40Every year we recruit 30 to 40 students, train them and convert them in to Employees Every year we recruit 30 to 40 students, train them and convert them in to Employees Nom du fichier – à compléter Community Presentation
  • 25. Training process• Methodology – We have agile, self learning methods – Lots of exercise, on real problems – With in 3 month project trainees are ready to work on – At the end they have to pass Technical certification• Type of Trainings they follow – Learning python – Learning OpenERP core framework – OpenERP Api to create new modules – OpenERP Web framework – OpenERP Functional training• Certifications – Technical certification – after 6 months – Functional certification – after 1 yearNom du fichier – à compléter Community Presentation
  • 26. Thank you !Nom du fichier – à compléter Community Presentation