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OpenERP Implementation Assistance - Customers

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http://openerp.com

http://openerp.com

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  • 1. OpenERP Implementation AssistanceThe OpenERP out-of-the-box project approach MAXIME GLORIEUX, HEAD OF SAAS & IA
  • 2. Agenda What is an OpenERP Implementation Assistance ? Implementation Assistance project steps  Analysis  Onsite training  Configuration  Customization  Control of the configuration  Maintenance Responsibilities Implementation Assistance budgetary offer example Who is it for ?
  • 3. What is an OpenERP Implementation Assistance ?It is an out-of-the-box/standard OpenERPsystem deployment that involves thecustomer in the configuration of thedatabase.
  • 4. What is an OpenERP Implementation Assistance ? Project duration ? 3 month objective Onsite/online ? Customer’s choice Maintenance & migration ? Included in the proposal
  • 5. OpenERP Implementation Assistance Project steps Onsite Config- Customi Verifica Mainte- Analysis training ration - zation - tion nance1) We analyse the customer needs & an action plan2) Customer gets trained onsite3) Customer configures his system with an onsite support4) We customize the system on more complex standard adaption requirements5) We control the configuration6) The system is deployed into production and an OpenERP Enterprise contract is put in place for onsite
  • 6. OpenERP Implementation Assistance Project steps – Analysis Onsite Config- Customi Verifica Mainte- Analysis training ration - zation - tion nanceThe analysis will define what will need to be done: • The list of modules to install • Key configuration steps • A series of advices to setup the application according to your needs • The list of menus you will have to configure and an explanation on how to configure each of them.
  • 7. OpenERP Implementation Assistance Project steps – On site training Onsite Config- Customi Verifica Mainte- Analysis training ration - zation - tion nanceCompetency transfers are provided onsite by an expert from our certified consultant network: • Our expert will show you how to configure and use OpenERP for each part of your company management
  • 8. OpenERP Implementation Assistance Project steps – Configuration Onsite Config- Customi Verifica Mainte-Analysis training ration - zation - tion nanceYou do the configuration of OpenERP according toour advices and list of menus to configure.Our expert from our certified consultant network canbe available for an onsite intervention if more onsitesupport is needed. We also help you by providingphone, email, livechat support.
  • 9. OpenERP Implementation Assistance Project steps – Customization Onsite Config- Customi Verifica Mainte-Analysis training ration - zation - tion nance
  • 10. OpenERP Implementation Assistance Project steps – Control of the configuration Onsite Config- Customi Verifica Mainte-Analysis training ration - zation - tion nanceOnce configuration and customization have beenmade, we control the system to make sureeverything correctly set up.
  • 11. OpenERP Implementation Assistance Project steps – Maintenance Onsite Config- Customi Verifica Mainte-Analysis training ration - zation - tion nanceIn order to efficiently work together, the wholeconfiguration process is made on an OpenERPonline instance we have setup for you. Once yourinstance is ready, you can choose to use it online orinstall it on your own server.
  • 12. OpenERP Implementation Assistance Responsibilities Who ? What ? initial analysisOpenERP advanced adaptations (reports, views, Project management/coordination role workflows) control of the configuration +L2 supportOpenERP Partner onsite training/competency transfers Onsite presence and support role +L1 supportCustomer configuration System configuration
  • 13. OpenERP Implementation Assistance Budgetary offer
  • 14. OpenERP Implementation Assistance Who is it for ? Companies willing to be involved in their ERP implementation in order to optimize its investment Company needs fully covered or min 80% by default/in standard Limited budget Urgent need to deploy a system
  • 15. Questions/ENDTHANK YOU

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