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Retha De La Harpe Kujali Living Lab - University-community engagement to benefit citizens in research-restricted settings through innovative mobile solutions
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Retha De La Harpe Kujali Living Lab - University-community engagement to benefit citizens in research-restricted settings through innovative mobile solutions


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3rd ENoLL Living Lab Summer School Research Day

3rd ENoLL Living Lab Summer School Research Day

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  • 1. Kujali Living Lab A socio-technical interaction network to represent the relationship between a university and communities for meaningful engagement Retha de la Harpe Associate Professor IT Department11 June 2009 ECIS 2009 CPUT 1 South Africa
  • 2. AGENDA  Background and previous initiatives  The concept of a Living Lab in South Africa  The role of universities with regards to community engagement  Home-based healthcare as the case  A network of collaboration  Challenges  Innovation in this context?  Value proposition  Kujali Living Lab 2
  • 3. Living Labs in Europe versus in AfricaENOLL: A Living Lab is a real-life test and experimentation environment where usersand producers co-create innovations. Living Labs have been characterised by theEuropean Commission as Public-Private-People Partnerships (PPPP) for user-driven open innovation. A Living Lab employs four main activities:1. Co-Creation: co-design by users and producers2. Exploration: discovering emerging usages, behaviours and market opportunities3. Experimentation: implementing live scenarios within communities of users4. Evaluation: assessment of concepts, products and services according to socio- ergonomic, socio-cognitive and socio-economic criteria.In South Africa, citizens are often seen as passive and adaptive in the innovationprocess. They merely utilise technology developed elsewhere or prescribed to them byexperts external to their situations.The challenge of developing sustainable solutions that involve the disadvantagedsections of the population highlights the need to understand these user groupsthoroughly. .
  • 4. INDEHELA initiativeINDEHELA (Informatics Development for Health in Africa) is a long- term initiative to strengthen the capacity of the participating African higher education institutions to contribute to the socio-economic and human development in their countries, particularly in the scientific field of Health Informatics (HI) and the practice of e- health. 4
  • 5. Current INDEHELA projects – 1 INDEHELA-ICIINDEHELA-ICI: Institutional Collaboration Instrument for Informatics Development for Health in Africa• Focuses on developing the capacities of three African HEIs in Health Informatics and e-health education in three areas: 1. Staff development 2. Educational capacity development 3. Administrative capacity development.• Partners: Finland: UEF and Savonia; Africa: OAU, UEM, CPUT• Expected timeframe: 3-5 years (two funding periods)• Current funding: 18 months (till end of 2012) 5
  • 6. Current INDEHELA projects – 2 ISD4D research project A Holistic Information Systems Development Approach for Societal Development • Funding from the Academy of Finland for 4 years from Sept 2011 • 2 workshops per year, ZA and MZ alternating African country International Universities collaboration Research Education Relevant socio-tech info systems? Technology HealthcareRelevant Skilled providers providerssocio-tech workers,methods? Design Mgment methods Community, Societal citizens development? Support Socio-tech Care Needs systems Services 6
  • 7. Being in a University of TechnologyMcMillan, J. New ways of „being‟ in the academy: service, context andsocial justice. Barnett‟s (2004; 2009) framework of knowing, doing andbeing for higher education curricula. Global debates but local voices.Barnett, R. Community engagement: being a student in a global age.Higher education should be a process of community engagement. Thequestions then are:• what is meant by engagement?• What is meant by community?• How might the relationship between „community‟ and „engagement‟ be understood?It is exactly on the theoretical level that universities fail to conceptualise thecomplexities that communities experience and the complexities of therelationship between the university and community for successfulengagement 7
  • 8. Home-based HealthcareICT Solution to facilitate the: – care of citizens • home-based care for health-related reasons, e.g., HIV/AIDS – free the care givers‟ hands and eyes – assist with communication needs – provide a support service – Recording, processing, transmission and reporting of data or • counseling, e.g. against drug-abuse, gangsterism, etc.; – dissemination of information, e.g., to inform citizens about the problems, their consequences and preventative mechanisms; – education of citizens, e.g., train citizens specific skills, how to deal with a problem, etc. Care Inform Educate Social innovation 8
  • 9. The Context Motherwell & Idutywa,The Need Eastern Cape for Care The Method: Co- Current The Solution: DesignTechnology – Mobile By Whom: Interns ApplicationsPaper-based
  • 10. The context of Home-based Healthcare in South AfricaThe need for HBHC in South Africa is enormously high due to• High incidence of HIV/Aids, TB, cancer and other chronic illnesses• TB is the highest cause of death countrywide according to Stats SA• Home-based healthcare provides an alternative service to deal with – The large amount of population living in rural areas cut off from services and infrastructure – overburdened public facilities – In South Africa these services are provided by local non-profit, non-governmental organisations – a decentralised health service offered at local clinic level can improve the delivery of services; – it would reduce transport costs and significantly improve service access and utilization 10
  • 11. Sister, Care Giver and Patient 11
  • 12. Care coordinator with care forms 12
  • 13. Care giver perspective How How can/should can/should ICT be used to How can/should better capture ICT be used to ICT be used to care data without better support provide for better taking the the care communication attention away service?between healthcare from the patient? professionals and care givers? 13
  • 14. Socio-tech Innovation Hub Multi- Multi-Level Disciplinary 3rd years, B.Tech, IT, Industrial Design, Masters, Doctoral, Graphic Design, Film Post-doctoral and Video, JournalismMulti-Cultural Multi-NationalXhosa, Afrikaans, South Africa, Angola, English, Botswana, DRC, Camaroen: Anglophone Portuguese, Lusophone, Francophon French, Tswane
  • 15. Opportunities / Benefits• Use technology to facilitate a better service provision – Home-based Healthcare Services• Experiment with mobile solutions to establish the appropriateness of such technologies in the African context• Use suitable methods to: – Involve the end-users as active co-designers of their solutions – determine which methods are suitable in these contexts 15
  • 16. Co-design methods• S Sketches of the interactive data capturing form Context mappingMarch 2012 18
  • 17. TEAM WORKWorking togetherand buildingteams
  • 18. Mobile Interface Java Open source DBMS JSON to retrieve and send Information to the DB WAP to send and receive data LWUIT framework to create The look and feel on the Mobile phonesNovember 2010 IT Department - Showcase 20
  • 19. Admin Application Platform: J2ME VAADIN 21
  • 20. Different TranslationsMarch 2012 22
  • 21. A Network of CollaborationAugust 2012 PDC Conference 23
  • 22. Challenges• Context• Literacy levels• Language• Technology use• Experience in Co-design and mobile app developmentAugust 2012 PDC Prototype Workshop 24
  • 23. 5-party “Penta” helix in innovation chain HBHC 25
  • 24. Value Proposition – NGOs, a Network of Collaboration Service Government Providers, around a Common Interest etc. Research Findings; Facilitation of Contribution towards Policies Better Services Funders Kujali Innovation Incubator Innovations, Ideas, etc. Communities Appropriate Relevant Methods and useful & Tools CPUT solutionsICT Provider Prepared Experiences, Relevant & Graduates, Feedback, Applied Research Developers Cases, Research, Community Findings, Findings, etc. Frameworks, etc. Industry Partners
  • 25. Kujali Living Lab LL LLiSA LL LL LL LL ENOLL LL LL LL LL LL 27Cape Town – World Design Capital 2014