IAITAM Open iT webinar , increase technology uptake with software asset management tools.

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IAITAM Open iT webinar , increase technology uptake with software asset management tools.

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IAITAM Open iT webinar , increase technology uptake with software asset management tools.

  1. 1. Improve Technology Uptake & User Productivity with Software Usage Metering Tanya Kristiansen info@openit.com www.openit.comCopyright OpeniT, Inc. All rights reserved 1
  2. 2. The Business Sees IT Enabling Crucial Corporate Priorities November 2011 “Forrsights: The Macro Trends Shaping The Tech Industry This Decade” Forrester Research, Inc.Copyright OpeniT, Inc. All rights reserved 2
  3. 3. Business Executives Have Technology On Their Agenda November 2011 “Forrsights: The Macro Trends Shaping The Tech Industry This Decade” Forrester Research, Inc.Copyright OpeniT, Inc. All rights reserved 3
  4. 4. The Business Sees IT Enabling Crucial Corporate Priorities (Cont.) November 2011 “Forrsights: The Macro Trends Shaping The Tech Industry This Decade” Forrester Research, Inc.Copyright OpeniT, Inc. All rights reserved 4
  5. 5. Improving IT’s Efficiency And Capacity Were The Top IT Management Priorities In 2011 May 2012 “Business Intelligence Market Trends In Asia Pacific” Forrester Research, Inc.Copyright OpeniT, Inc. All rights reserved 5
  6. 6. Meter Usage to Optimize Value of IT AssetsCopyright OpeniT, Inc. All rights reserved 6
  7. 7. Improve your Decisions with Objective Usage Data Financial/ Cost Optimization • Reduce spending on underutilized SW and HW • Standardize versions and tools • Improve technology acquisition • Lower the costs of reporting and administration Risk/ Compliance • Mitigate license compliance risk Productivity/User Efficiency • Identify power users and product champions • Uncover training needs • More effective communication between and within units .Copyright OpeniT, Inc. All rights reserved 7
  8. 8. Issues Considered Adopting New Technology: • Data Conversion • License Costs • Features/Functionality • Usability • Required Infrastructure Change • Support CostsCopyright OpeniT, Inc. All rights reserved
  9. 9. Slice and Dice - Prepare for Multiple Views Multiple views provide critical insights: By business unit/ location By application/ application suites/features By users/User-groupCopyright OpeniT, Inc. All rights reserved
  10. 10. Strategies for Holistic Implementation Programs: Deployment - Require the target user base to use the new technology by a set date. Adoption - Each user or organizational unit has the option to use the new technology or not.Copyright OpeniT, Inc. All rights reserved
  11. 11. Deployment • Strong communication of vision by Senior Management • Identify success metrics for organization • Use deployment team to program manage implementation, development of expert users, training and support • Reward organization and individualsCopyright OpeniT, Inc. All rights reserved
  12. 12. Adoption • Strong communication of vision by Senior Management • Permission by Senior Management to use new technology • Identify targeted KPIs for successful adoption • Use technology adoption team to program-manage implementation, user community building, internal marketing, training and supportCopyright OpeniT, Inc. All rights reserved
  13. 13. License User Metrics Needed to support Key Performance Indicators (KPIs), measuring the success of both program performance and business performance throughout implementation.Copyright OpeniT, Inc. All rights reserved
  14. 14. Metering Software Usage During Implementation allows you to: • Monitor programs effectiveness. • Measure key performance indicators (KPIs). • Reduce the loss of productivity during the switch.Copyright OpeniT, Inc. All rights reserved
  15. 15. Real-time Dashboard to support ProgressCopyright OpeniT, Inc. All rights reserved
  16. 16. Sample Usage Metrics to support KPI• Total License Usage per Product, Feature Version, Location, Total Active Time (Elapsed time) and Number of Unique Users• Concurrent License Usage (Maximum, Minimum or Average) per Product, Feature Versions, Feature Name, as well as Available Licenses at any one time• Trend License Usage per Application (target growth rate per product, feature etc.)• Compare Active vs. Inactive Usage per ApplicationCopyright OpeniT, Inc. All rights reserved
  17. 17. Monitoring License Usage to be Able to: • Identify Power Users • Build a strong user community • Identify users that are reverting to the old system to get their job done • Reduce productivity loss during the switch.Copyright OpeniT, Inc. All rights reserved
  18. 18. Zoom in to See How and Why...Copyright OpeniT, Inc. All rights reserved 18 Open iT, Inc. All rig
  19. 19. Identify Power UsersCopyright OpeniT, Inc. All rights reserved
  20. 20. Build a Strong User CommunityCopyright OpeniT, Inc. All rights reserved
  21. 21. Support the Different StagesCopyright OpeniT, Inc. All rights reserved
  22. 22. Document Weekly Progress New Version Usage By Region 90 80 70 60 Max. Lienses In Use West 50 East South 40 North 30 Corporate Combined 20 10Copyright OpeniT, Inc. All rights reserved
  23. 23. Conversion of Old Version Users to the New Version Users Percentage of Total Usage Over Time - Old Versus New 100% 90% 80% 70% 60% 50% New Version 40% Old Version 30% 20% 10% 0% Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011Copyright OpeniT, Inc. All rights reserved
  24. 24. Open iT Company • Independent software vendor, founded in 1999. Financially solid, debt-free company with branches in North America, Europe and Asia. • Meters usage of software applications and licenses, with globally deployed, dynamic use models including concurrent licensing and pay-per-use agreements. • Meters hardware usage to support optimization and usage-based chargeback models. • Key business value includes: recycling unused licences, cost optimizing for IT procurement & operations, increasing user productivity.Copyright OpeniT, Inc. All rights reserved . 24
  25. 25. Global Hub for Collection & Distribution of Usage DataCopyright OpeniT, Inc. All rights reserved Open iT, Inc. All rights reserved.
  26. 26. www.openit.com +1 281 599 3400 info@openit.comCopyright OpeniT, Inc. All rights reserved
  27. 27. Grouping of Concurrency - GroupCopyright OpeniT, Inc. All rights reserved 27
  28. 28. Enable Pay-per-Use Agreement for Peak Usage Base payment includes “free” usage up to a limit; only pay for extra usage. Flat fee if over a certain level.Copyright OpeniT, Inc. All rights reserved Open iT, Inc. All rights reserved. 28 28
  29. 29. Active and Inactive License Use Automatic reclaiming of licensesCopyright OpeniT, Inc. All rights reserved
  30. 30. A-J Which License Managers are supported by Open iT? K-P Q-ZABAQUS LAMSTAT RAVEDVAGILENT LGCIO RAYMAP+ANSYS LmGpLink RECALLAvanti LOGEDIT SCM_MACROSBASINMOD LSF SCM_SUITEBENTSUB Magma SDEBHA Mathworks SEIS2DCATIA ME2CPUADD64 SEIS3DCASINGSEAT MENTOR SEISCUBECEMENT MEPIPEADD64 SIMULIACFWAC MEREMOTCOLLAB SIVA+CFWPLAN MEREMOTSESSION SLIPR+CFWSURV MEWBPLANNER SPECDECOMPCFX MISC FEATURES STRAITMAGICCRITICALSPD NORSAR STRATUTILSDATALOAD NOTEBOOK STRESSCHECKDELMIA Novas STRTWRKSDFWDRILL OEDT STUCKPIPEDMADV OEDTPRO SURGEDMBASIC OPENJOURNAL SV_MAINDRILLVIEW OPENSPIRIT SynchronicityDRILLVIEW_KM OPENVISION SynopsisDSS OPENWIRE_MASTER SYNTOOLDSVIEW OPENWIRE_PIPELINE TDQDT3DV OPENWORKS TEMISPACKDT3DVPRINT PAL TmaldDTEXPLORER PARADIGM TORQUEDRAGDTEXPRESS PDT_BASIC TRACPLANNERDTGUI PETEC UNIRAS / AVSDTINTERPRETER PETREL WCCASINGEARTHCUBE PETROWORKS WCDRILLECLIPSE POSTPAL WCMULTAXEDM POSTSTACK WCPRODENOVIA POSTSTACKESP WCTUBEESI_COMP POWERJOURNAL WELLCATFAPS PRECISIONTARGET WELLCONTROLFluence ProMAGIC_connect WELLMGRFMP PROMAX_3DVIEW WindriverFORTE PROMAX3D WLBRPLNRFSTTRK PROMAX3DUI WSFUSIONFZAP PROMAX4D XDFGEOFRAME PROMAX4DUI ZAPgeoprobe PROMAXMVA ZCLgeoprobe64 PROMAXMVAUI ZFULLGMI_IMAGER PROMAXVSP ZMAPPLUSGOCAD PROMAXVSPUI ZMSgpvolseq QUIKCDP+ 3DVIAgpvolseq64 QUIKDIF+HYDRAULICS QUIKRAY+JASON QUIKVSP+Copyright OpeniT, Inc. All rights reserved 30
  31. 31. How does Open iT track licensed and non-licensed application usage? For licensed applications, there is a good mechanism to track usage accurately, as described below: OpeniT collects data from various sources: • License managers such as FlexNet, IBM LUM, Sentinel/Abacus • OS kernel (also Citrix Metaframe and Windows Terminal Servers) • Application level wrapper • The network (Oracle, internet services, Keyboard/Mouse in X)Copyright OpeniT, Inc. All rights reserved 31

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