Webinar: Increase technology Uptake with Software Usage Metering Tools
Fortune 100 Case Study
1. CASE STUDY
IT USAGE METERING GIVES CHARGE-BACK STRUCTURE
AND DRAMATIC IT SAVINGS FOR FORTUNE 100 COMPANY
A major integrated energy company developed a winning IT charge-back strategy for
its global operations by using Open iT LicenseAnalyzer metering software to coordinate
business data with software usage data. The results were a ten-fold ROI measured through
license cost savings and significantly reduced staff time after less than six months.
SOLUTION OVERVIEW
Customer Profile
The customer is a major multi-
national company with offices
in more than 40 countries.
Business Situation
The company needed a
snapshot of global software
usage patterns that would be
accessible to several layers
of management in order to
control costs and properly align
IT investment with business
strategies.
Solution
Open iT® LicenseAnalyzer™
Business Overview
The company is one of the largest integrated energy companies in the
world. With research and production sites established in more than 40 Benefits
countries, it employs approximately 40,000 people. Using data from Open iT
LicenseAnalyzer reports,
license agreements have been
Business Challenge renegotiated, and significant
For IT Asset Managers in this technology-reliant company of roughly
savings (10 X the cost of the
1,700 high-end software users, supplying equipment needs, keeping
product) were realized within
costs down and assessing the value of each IT investment were ongoing
a few months of installation of
challenges. It became increasingly important for business managers to
Open iT Software. Managers
see where and how IT resources contributed to the company’s bottom
have ready access to relevant
line. Additionally, a company merger made it imperative to eliminate du-
resource data, and can now
plicated software, renegotiate vendor contracts and provide manage-
streamline and guide expendi-
ment with an accurate reading of how and where costly IT investments
tures to support the company’s
were being used to further overall business goals.
overall business strategy.
Before Open iT
Getting usage reports for management had always been difficult since Scenarios
the process involved multiple steps by several individuals. It included Software Management
the painstaking job of scripting and manually transferring data to Ex- Asset Management
cel spreadsheets and a reliance on technical personnel who had to set IT Charge-Back
aside essential tasks in order to help. Service Management
Project Management
“I was getting very tired of asking key technical personnel to help me Skill Analysis
manually put together Excel spreadsheets of software usage informa- Work Flow Analysis
tion,” explained the company’s Global Application Portfolio Manager. “I Overall Cost Management
knew this information was critical to the company, but I also knew that
important operational work had to be postponed as a result.”