0
MARKET RESEARCH
ON
COURIER SERVICES
GROUP MEMBERS
Punit Amin – 04
Jinal Mirani -27
Aditya Poman -39
Sakshi Shinde - 47
Tejas Soni – 48
Sameer Yadav - 55
CONTENTS :CONTENTS :
INTRODUCTION
HISTORY OF COURIER SERVICES IN INDIA
COURIER COMPANY IN INDIA
INTERNATIONAL COURIER ...
INTRODUCTION :INTRODUCTION :
We have Conducted Applied and Exploratory Research
and based on which we had found the follow...
INTRODUCTION :INTRODUCTION :
A Courier Is Much Faster, Safer And Secured Than
Ordinary Mail. It Is A Specialized Service ...
INDIA - A MEGA MARkETINDIA - A MEGA MARkET
 Roadways : 65,569 Kms. of Highways.
 Railways : 63,940 Kms.
 Airways : 30 m...
HISTORY OF COURIER SERVICES INHISTORY OF COURIER SERVICES IN
INDIAINDIA
International Courier Industry had its start some...
Courier Company in indiaCourier Company in india
There are Over All 3000 Courier Services in India who
Deals Locally, Dome...
First Flight CouriersFirst Flight Couriers
First Flight Courier is a Leading Courier Company In
India.
First Flight has ...
proFessional CouriersproFessional Couriers
A professional courier is a company which does
work to deliver messages, packa...
Business express india pvt.Business express india pvt.
ltd.ltd.
United Business Express India Pvt. Ltd. Are Best
& Servic...
dtdCdtdC
  DTDC Courier & Cargo Ltd. is one of the leading Express distribution
company in India covering both domestic a...
international Courierinternational Courier
serviCesserviCes
We hold expertise in the business of supply-chain
management ...
market share oF Couriermarket share oF Courier
serviCe (organised - seCtor)serviCe (organised - seCtor)
Vision statement -Vision statement -
strategy 2015strategy 2015
 Remain the BEST Postal Service
Provider for Germany
Bec...
mission statementmission statement
•We want to make our customers, employees
and investors more successful.
•We always dem...
LARRY HILLBLOM
EXPRESS FREIGHT SUPPLY CHAIN MAIL SERVICE
Cross-border
express service
Presence in
more than 220
countries and
territori...
DHL-inDiaDHL-inDia
• DHL began operations in 1983, had revenues of Rs. 287
crores in 2001-02 and services 13,000 locations...
DHL- WorK FLoWDHL- WorK FLoW
INDIVIDUAL CUSTOMERS CORPORATE
CUSTOMERS
DHL OFFICE
CENTRAL LOCATION OFFICE
DROP
DHL PACK
PIC...
DHL -WorK FLoW (ContD.)DHL -WorK FLoW (ContD.)
Cargo or Courier
Airport
Destination / Hub
cargocourier
Blue Dart
Flights
A...
Challenges faCed:Challenges faCed:
1.Under certain circumstances, due to unavailability of the reci
pient, several repeatd...
Competitors in indiaCompetitors in india
ConClusion :ConClusion :
In courier services sector major companyis
providing services but in India flight courier is
lea...
BiBliographyBiBliography
•www.dhl.co.inwww.dhl.co.in
•www.firstflight.netwww.firstflight.net
•www.tpcindia.comwww.tpcindia...
Thank You..! 
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  • Animated tab slides over five headers
    (Intermediate)
    Tip: You will need to use drawing guides to position the shapes and text on the slide.
    To display and set the drawing guides, do the following:
    On the Home tab, in the Slides group, click Layout, and then click Blank.
    Right-click the slide background area, and then click Grid and Guides. In the Grid and Guides dialog box, under Guide settings, select Display drawing guides on screen. (Note: One horizontal and one vertical guide will display on the slide at 0.00, the default position. As you drag the guides, the cursor will display the new position.)
    On the slide, do the following:
    Press and hold CTRL, select the vertical guide, and then drag it left to the 3.50 position.
    Press and hold CTRL, select the vertical guide, and then drag it left to the 1.75 position.
    Press and hold CTRL, select the vertical guide, and then drag it right to the 1.75 position.
    Press and hold CTRL, select the vertical guide, and then drag it right to the 3.50 position.
    To reproduce the long, thin rectangle on this slide, do the following:
    On the Home tab, in the Drawing group, click Shapes, and then under Rectangles click Rectangle (first option from the left). On the slide, drag to draw a rectangle.
    Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, do the following:
    In the Shape Height box, enter 0.05”.
    In the Shape Width box, enter 10”.
    Under Drawing Tools, on the Format tab, in the bottom right corner of the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, in the left pane, click Line Color. In the Line Color pane, select No line.
    Also in the Format Shape dialog box, in the left pane, click Shadow. In the Shadow pane, click the button next to Presets, under Outer click Offset Bottom (first row, second option from the left), and then do the following:
    In the Transparency box, enter 68%.
    In the Blur box, enter 3.5 pt.
    In the Distance box, enter 2.2 pt.
    Also in the Format Shape dialog box, in the left pane, click 3-D Format. In the 3-D Format pane, do the following:
    Under Bevel, click the button next to Top, and then under Bevel click Circle (first row, first option from the left). Next to Top, in the Width box, enter 15 pt, and in the Height box, enter 3 pt.
    Under Surface, click the button next to Lighting, and then under Neutral click Balance (first row, second option from the left). In the Angle box, enter 145°.
    On the slide, drag the rectangle about 0.25” above the 0.00 horizontal drawing guide. (Note: To view the ruler, on the View tab, in the Show/Hide group, select Ruler.)
    On the Home tab, in the Drawing group, click Arrange, point to Align, and then do the following:
    Click Align to Slide.
    Click Align Center.
    To reproduce the tab (rounded rectangle) on this slide, do the following:
    On the Home tab, in the Drawing group, click the More arrow to expand the shapes gallery, and then under Rectangles click Round Same Side Corner Rectangle (eighth option from the left). On the slide, drag to draw a rounded rectangle.
    On the slide, select the rounded rectangle. Under Drawing Tools, on the Format tab, in the Size group, do the following:
    In the Shape Height box, enter 0.58”.
    In the Shape Width box, enter 1.33”.
    Under Drawing Tools, on the Format tab, in the bottom right corner of the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, in the left pane, click Line Color. In the Line Color pane, select No line.
    Also in the Format Shape dialog box, in the left pane, click Shadow. In the Shadow pane, click the button next to Presets, under Outer click Offset Bottom (first row, second option from the left), and then do the following:
    In the Transparency box, enter 68%.
    In the Blur box, enter 3.5 pt.
    In the Distance box, enter 2.2 pt.
    Also in the Format Shape dialog box, in the left pane, click 3-D Format. In the 3-D Format pane, do the following:
    Under Bevel, click the button next to Top, and then under Bevel click Circle (first row, first option from the left). Next to Top, in the Width box, enter 4 pt, and in the Height box, enter 4 pt.
    Under Surface, click the button next to Lighting, and then under Neutral click Balance (first row, second option from the left). In the Angle box, enter 145°.
    On the slide, drag the rounded rectangle until the bottom edge touches the top edge of the long, thin rectangle and it is centered on the 3.50 left vertical drawing guide.
    To reproduce the first text box on this slide, do the following:
    On the Insert tab, in the Text group, click Text Box. On the slide, drag to draw a text box.
    Enter TAB ONE, and then select the text. On the Home tab, in the Font group, do the following:
    In the Font list, select TW Cen MT Condensed.
    In the Font Size box, enter 22 pt.
    On the Home tab, in the Paragraph group, click Center to center the text in the text box.
    On the slide, drag the text box onto the rounded rectangle until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 3.50 left vertical drawing guide.
    To reproduce the other text boxes on this slide, do the following:
    On the slide, select the first text box. On the Home tab, in the Clipboard group, click the arrow under Copy, and then click Duplicate. Repeat this process three more times for a total of five text boxes.
    Click in one of the duplicate text boxes, delete TAB ONE, and then enter TAB TWO.
    Drag the second text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 1.75 left vertical drawing guide.
    Click in another duplicate text box, delete TAB ONE, and then enter TAB THREE.
    Drag the third text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 0.00 vertical drawing guide.
    Click in another duplicate text box, delete TAB ONE, and then enter TAB FOUR.
    Drag the fourth text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 1.75 right vertical drawing guide.
    Click in the last duplicate text box, delete TAB ONE, and then enter TAB FIVE.
    Drag the fifth text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 3.50 right vertical drawing guide.
    Select the text in the first text box. On the Home tab, in the Font group, click the arrow next to Font Color, and then under Theme Colors click White, Background 1 (first row, first option from the left). Repeat this process for each of the other text boxes.
    To reproduce the animation effects on this slide, do the following:
    On the Animations tab, in the Advanced Animations group, click Animation Pane.
    On the Home tab, in the Editing group, click Select, and then click Selection Pane.
    In the Selection and Visibility task pane, select the rounded rectangle (“Round Same Side Corner Rectangle” object). In the Animation group, click the More arrow to expand the effects gallery, then under Motion Paths, click Lines.
    In the Animation group, click Effect Options and under Direction, click Right.
    On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 1.75 left vertical drawing guide.
    In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
    In the Animation group, click Effect Options and under Direction, click Right.
    In the Animation Pane, select the second animation effect (right motion path for the rounded rectangle).
    On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 0.00 vertical drawing guide.
    On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 1.75 left vertical drawing guide.
    In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
    In the Animation group, click Effect Options and under Direction, click Right.
    In the Custom Animation task pane, select the third animation effect (right motion path for the rounded rectangle).
    On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 1.75 right vertical drawing guide.
    On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 0.00 vertical drawing guide.
    In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
    In the Animation group, click Effect Options and under Direction, click Right.
    In the Custom Animation task pane, select the fourth animation effect (right motion path for the rounded rectangle).
    On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 3.50 right vertical drawing guide.
    On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 1.75 right vertical drawing guide.
    In the Animation Pane, press and hold down CTRL and select all four animation effects. On the Animations tab, in the Timing group, do the following:
    In the Start list, select On Click.
    In the Duration list, enter 01.00.
    On the View tab, in the Show group, clear Ruler and clear Guides.
    To reproduce the background effects on this slide, do the following:
    Right-click the slide background area, and then click Format Background. In the Format Background dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following:
    In the Type list, select Linear.
    Click the button next to Direction, and then click Linear Up (second row, second option from the left).
    Under Gradient stops, click Add or Remove until two stops appear on the slider, and customize the gradient stops as follows:
    Select Stop 1 on the slider, and then do the following:
    In the Position box, enter 65%.
    Click the button next to Color, and under Theme Colors, click White, Background 1 (first row, first option from the left).
    Select Stop 2 on the slider, and then do the following:
    In the Position box, enter 100%.
    Click the button next to Color, and under Theme Colors, click Blue, Accent 1, Lighter 60% (third row, fifth option from the left).
  • TRENDS & CHALLENGES:
    Influences from business and society
    Society is changing. At the same time, new economic concepts are having a far-ranging impact on the entire economy. Modern logistics systems are optimally adapting to these changes.
    GlobalizationPost-industrial societyShortened product life cyclesGrowing environmental awarenessStructure and process orientationDeregulation and privatizationShareholder-value thinking
  • Transcript of "Courierfinal 130803033425-phpapp01"

    1. 1. MARKET RESEARCH ON COURIER SERVICES
    2. 2. GROUP MEMBERS Punit Amin – 04 Jinal Mirani -27 Aditya Poman -39 Sakshi Shinde - 47 Tejas Soni – 48 Sameer Yadav - 55
    3. 3. CONTENTS :CONTENTS : INTRODUCTION HISTORY OF COURIER SERVICES IN INDIA COURIER COMPANY IN INDIA INTERNATIONAL COURIER SERVICES MARKET SHARE OF COURIER SERVICES DHL CONCLUSION
    4. 4. INTRODUCTION :INTRODUCTION : We have Conducted Applied and Exploratory Research and based on which we had found the following : Couriers Are Basically A Service For Sending Money Or Goods At Some Extra Cost. It Involves A Person Or A Company Engaged In Transporting, Dispatching And Distributing Letters, Parcels And Mails. In A Rather Layman Term, It Can Be Said That, Compared To Normal Mail Service, A Courier Possess Many Added Features.
    5. 5. INTRODUCTION :INTRODUCTION : A Courier Is Much Faster, Safer And Secured Than Ordinary Mail. It Is A Specialized Service With Authenticated Signatures. It Has Tracking Service With Each Service Being Treated As A Specific Individual Case. Dedicated Timely Deliverance Is Its Primary Hallmark.  These services do Cost A Bit Extra But With So Many Features Available, The Cost Gets Leveraged.
    6. 6. INDIA - A MEGA MARkETINDIA - A MEGA MARkET  Roadways : 65,569 Kms. of Highways.  Railways : 63,940 Kms.  Airways : 30 major Airports.  Waterways : 12 Major Ports & other many Minor Intermediate Ports.
    7. 7. HISTORY OF COURIER SERVICES INHISTORY OF COURIER SERVICES IN INDIAINDIA International Courier Industry had its start some 15-20 years ago. The courier industry was initially limited to the four metros – New Delhi, Mumbai, Kolkata, Chennai and to some extent to Bangalore. The reason was the airport connection these metros were. But, the changing economy and technical advancement seen on a daily basis, the industry has grown and extended faster to several cities and even rural areas. And it is still growing. A courier company anywhere in the world has its primary virtue is its efficiency to render services. The better the quality of service, the more the satisfied customers, better the chances of survival. The industry is booming and market is cut-throat competitive. The advancement of technology and internet has things slight easier and more competitive as well.
    8. 8. Courier Company in indiaCourier Company in india There are Over All 3000 Courier Services in India who Deals Locally, Domestic and International Basis. Professional Courier Company - South India's Leading Courier First Flight Couriers - Domestic & International Courier Services Blue Dart Business Express India DHL Courier Service India TNT Courier Service India UPS Courier Service India FedEx Couriers International Courier service DTDC ARAMEX
    9. 9. First Flight CouriersFirst Flight Couriers First Flight Courier is a Leading Courier Company In India. First Flight has an online Tracking facility. It does e-booking of Domestic and international couriers based in India. It is the safest courier in India and provides Services at a Competitive Rates. Zone / Sector 100 gm 250 gm 500 gm Intra City 20.00 30.00 45.00 Within State 30.00 45.00 65.00 Rest of India 65.00 85.00 130.00 International 100.00 165.00 220.00
    10. 10. proFessional CouriersproFessional Couriers A professional courier is a company which does work to deliver messages, packages and mail. This company is doing work of couriers which is like mail services and such as speed, security, tracking, signature, specialization and individualization of services, a professional service is like premium services, but this courier are more costly than other mail services.
    11. 11. Business express india pvt.Business express india pvt. ltd.ltd. United Business Express India Pvt. Ltd. Are Best & Service Provider. This is Mr. Anuj Verma. we offered couriers for domestic courier services, international courier services, domestic courier services, door to door courier services, documents courier services, logistics services, import - export services, parcel services etc....
    12. 12. dtdCdtdC   DTDC Courier & Cargo Ltd. is one of the leading Express distribution company in India covering both domestic and international services. Incorporated in the year 1990, DTDC is in its 20th year of operations in India. It has a large delivery network covering close to 10,000 Pincodes giving its customers the best reach in the country. DTDC Courier and Cargo Ltd. is a national courier company with the largest network of delivery destinations, with minimal branding and advertising effort, the company today has become a generic brand. The company today operates through its 176 own controlling Regional Offices and Branch Offices & over 4,000 Franchisee Offices spread across the length & breadth of the country under the control of its Corporate Office situated at Bangalore, the IT Capital of the country. DTDC with 13,000 individuals as its strength, delivers at over 10,000 zip (pin code) areas, handling 10 million consignments every month. DTDC serves over 240 international destinations.
    13. 13. international Courierinternational Courier serviCesserviCes We hold expertise in the business of supply-chain management and offer competent international courier services to clients from business houses, industries, commercial units etc. Along with on-time deliveries, we also lay extra importance to the safety of the consignment. On-time delivery Personalized services Profitable deals for business units Clearance of consignment Reverse flow of acknowledged
    14. 14. market share oF Couriermarket share oF Courier serviCe (organised - seCtor)serviCe (organised - seCtor)
    15. 15. Vision statement -Vision statement - strategy 2015strategy 2015  Remain the BEST Postal Service Provider for Germany Become the Logistics Company for the World.
    16. 16. mission statementmission statement •We want to make our customers, employees and investors more successful. •We always demonstrate respect without compromising on results. •We simplify our customer’s lives. •We want to make a positive contribution to our world. www.dhl-sy.com/?page=category&category_id=46
    17. 17. LARRY HILLBLOM
    18. 18. EXPRESS FREIGHT SUPPLY CHAIN MAIL SERVICE Cross-border express service Presence in more than 220 countries and territories 4,500 facilities 350 aircraft 36 hubs Market leader in air and ocean freight services Specialist in industrial projects and end- to-end supply chain solutions One of Europe's leading road freight forwarders Strong customer base. Contract logistics 22 square metres of warehouse space Leading provider of Corporate Information Solutions worldwide Strong customercustomer base Delivers 72 million mail items to 40 million households in Germany DHL Global Mail largest network for mail distribution worldwide an oVer VieWan oVer VieW
    19. 19. DHL-inDiaDHL-inDia • DHL began operations in 1983, had revenues of Rs. 287 crores in 2001-02 and services 13,000 locations in India. • On Sept. 12, 2002, DHL Worldwide Express acquired 62.8% stake in Blue dart to increase their presence in India. • DHL owns and leases 250 aircrafts globally and this gave a boost to the Indian logistics industry through the Blue Dart DHL alliance. • Both companies deploy the latest e-Business technologies, thus supporting Internet-based supply chain management systems of customers. www.dhl.co.in
    20. 20. DHL- WorK FLoWDHL- WorK FLoW INDIVIDUAL CUSTOMERS CORPORATE CUSTOMERS DHL OFFICE CENTRAL LOCATION OFFICE DROP DHL PACK PICKUP DROP LOCAL OR NATIONAL / INTERNATIONAL DISTRIBUTION LOCAL REGION SORTING AND BULK PACKING REGIONAL HUB DISTRIBUTION IF LOCAL TRUCK A
    21. 21. DHL -WorK FLoW (ContD.)DHL -WorK FLoW (ContD.) Cargo or Courier Airport Destination / Hub cargocourier Blue Dart Flights Air India or Kingfisher Passenger Destination Warehouse Destination truck truck Destination found? yes DHL Office at Destination no Reverse logistics to sender A
    22. 22. Challenges faCed:Challenges faCed: 1.Under certain circumstances, due to unavailability of the reci pient, several repeatdeliveries have to be made leading to higher costs. 2.Creating extensive network and carrying out international expansion. 3.Lack of own fleet of air fleet in countries like India resulting in delays. 4.International parcels have to pass the custom check before they can be sent to other countries; certain parcels get delayed for more than 24 hours. 5.Shipping volume rises and falls tremendously as the economy climbs and dips.
    23. 23. Competitors in indiaCompetitors in india
    24. 24. ConClusion :ConClusion : In courier services sector major companyis providing services but in India flight courier is leading company in courier sector. And in Internatiol level DHL is leading company in courier sector. Courier facility in India is very cheaper and minimum charges we can send courier from one destination to another.
    25. 25. BiBliographyBiBliography •www.dhl.co.inwww.dhl.co.in •www.firstflight.netwww.firstflight.net •www.tpcindia.comwww.tpcindia.com •www.dtdc.inwww.dtdc.in •www.wikipedia.comwww.wikipedia.com •www.businessexpresscourier.comwww.businessexpresscourier.com •News Papers & Magazine ArticlesNews Papers & Magazine Articles •Personal Visit to DHL BranchPersonal Visit to DHL Branch
    26. 26. Thank You..! 
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