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2. …is something challenging
because you don't have
the chance to meet up
with them face to face and
talk to them directly.
So, how do you connect
with your target market in
a consistent manner?
Let's discuss.

3. Being an online business owner, I am sure
you have your own website or your
personal blog.
You are suggested to make good use of
your site content to engage your potential
and existing customers.
In order to build trust with them, you need
to make sure that your web content
conveys trustworthy messages.
For instance, if you are selling healthcare
products, you should make sure that the
information provided contains true facts
and accurate statistics.
By doing so, the "readers" are more
comfortable to visit your site from time to
time and the chances to close the business
deals are much higher.

4. How can you differentiate yourself
from other online providers?
It is important for you to highlight your
selling points to the online users.
Let people know your strengths or
expertise.
If possible, show them your credentials
from any certified body.
It helps you to create online branding.
If you are running new business, you
definitely need recognition.
Please bear in mind that you should not
oversell your business.
Your business image may be affected if
you fail to provide proof or track record.

5. You don't need to have a physical shop to run
an online business.
However, you need to let people know that
you can always be contacted easily.
Don't hide your contact details from people
because they may feel unsecured to purchase
your products or services.
It is fine if you don't want to provide your
address.
However, you are recommended to provide
your phone number or email address so that
people can reach you.
For people who are joining affiliate programs,
you are suggested to provide your business
partners' contact details to the visitors.
If they are big organizations, showing the
organization structure with contact
information is always convincing.

6. Customer engagement covers not only
customer service but also other areas such
as providing useful information to your
customers from time to time.
You need to consider your online
customers as your business partners too.
Hence, you should make your site as
helpful as possible to assist your
customers to make better purchasing
decision.
It is important for you to share updated
information, guidelines and tips with your
customers even though some may not be
related to your products or services.
These value added services may help to
add credits to your site and increase the
number of visitors.

7. In order to be successful in the
long run, you must always take
customers' feedback or
comments seriously.
Don't just sell blindly without
knowing what customers think
about you.
If their comments are positive,
you should always seek ways for
continuous improvements.
If their comments are negative,
you should find out the root
cause and fix the problem.

8. …because they can actually help you to build
reputation among your online customers.

9. …to provide you with all the suitable training
and tools to start your internet business.
My Secret Cash Techniques will
teach you all the methods to drive unlimited
traffic to your website!
Expect unlimited traffic only after 1 week!
Visit this site to get a FREE COPY of
My Secret Cash Techniques book and
audio now!
http://www.OnlineFastRich.com