Lean Learning Activities: The Post Mortem Process

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A process to review and improve our activities

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Lean Learning Activities: The Post Mortem Process

  1. 1. The Post Mortem process for Lean Learning Activities The R’s
  2. 2. Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comPresentations: on www.slideshare.net/onimproving Email: ideamerchants@gmail.comTwitter: @onimproving
  3. 3. Post Mortem walks allow us to see how we have done and what needs tobe improved. It completes the simulation cycle.
  4. 4. Reset Review People ProcessResonance Return Resolve Retain Rework Replace Retry
  5. 5. ResetOutline what happened during the activity.
  6. 6. ReviewCheck the success,improvement, and followup needs from the activity.
  7. 7. Focus:People
  8. 8. ResonanceHow did the activityfit with the audience?If not well, what action should be taken?
  9. 9. ReturnDid the process yieldthe expected results?If not, what action should be taken?
  10. 10. ResolveAre there open itemsfrom the activity?If so, what action should be taken?
  11. 11. Focus:Process
  12. 12. RetainWhich aspects of the processshould be kept as they are?
  13. 13. ReworkWhich aspects of theprocess should adjusted? Build the plan to rework.
  14. 14. ReplaceWhat aspects of the processshould be replaced? Build the plan to replace.
  15. 15. RetryRun the revised processand update the standard.

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