What is the Standard?The best way we currently know how to dosomething is a Standard. A Standard gives ussomething to measure against and to improvefrom. A Standard may also be a budget, agoal, or an ideal. Standards do not have to beperfect and permanent, they should develop.
How do we improvethe Standard?We use the Standard as a basis forimprovement. Standards can improve as welearn more, get more efﬁcient, improve anotheraspect of the process, or have new experiencesor ideas. A Standard is not improved if it is notdocumented, trained, and consistently used.
Why do we track?Based on tracking how we follow theStandard, we will have an opportunity, eitherto correct, maintain or enhance where weare. We need to set up easy ways to trackand support the Standard. This may includeroutine audit or mistake prooﬁng.
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