Senior Leaders Adapting to Social Technologies
Upcoming SlideShare
Loading in...5
×
 

Senior Leaders Adapting to Social Technologies

on

  • 710 views

Kane McLean,

Kane McLean,
BRTRC-Strategy and Communications Group

Statistics

Views

Total Views
710
Views on SlideShare
710
Embed Views
0

Actions

Likes
0
Downloads
10
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Senior Leaders Adapting to Social Technologies Senior Leaders Adapting to Social Technologies Document Transcript

  • Senior Leaders Adapting to Social Technologies ━━ A User Experience Challenge by Kane McLean Military Open Source Working Group OSFA | MIL-OSS WG2 | 03 AUG 2010
  • Why Focus On The Outgoing? Obvious Reasons ● Improve Collaboration and Situational Awareness ● Improve Quality of Thought, Input, and Feedback ● Record Asynchronous Discussion for Future Reference Less-Obvious Reasons ● Future Leaders’ Use ● Saving Time ≈ Saving Money ● Saving R&D Time and Money Obstacles Perceptions ● “I’m not using anything at work that my daughter plays with at home!” Un-named Lt. General ● Poor Security (OPSEC Primarily) Security ● OPSEC - Keep Classified Conversation Off-Line ● CAC Protected ● No New Security Concerns Overcoming Obstacles Targets ● Who are we focusing on? ○ There are Three Primary Types of DoD Leaders ■ Warfigher (Not Likely to Easily Adapt) ■ Bureaucrat (Not Likely to Care About Adapting) ■ Entrepreneur (Highly Likely to Adapt, but May Not Continue Long-Term) ● When are we focusing? ○ Long-Range Perspective - Prepare for Tomorrow’s Leaders ○ Success Tomorrow Depends on Not Being Rejected by Today’s Leadership ○ To Prevent Immediate Rejection, Work with Legacy Systems Go for the Legs (Win the “Minions” and the Rest Will Follow - Star Wars AT-AT Video) OSFA | MIL-OSS WG2 | 03 AUG 2010
  • Take Aim at the Objectives ● Work-Like Interface Needs to be “Professional” Yet Inviting ● Don’t Focus on a Specific Technology (as Best You Can) ● Focus on User Experience. This is a Prime ‘DON’T MAKE ME THINK’ Scenario ● Provide a Way Forward (from Where They are NOW) ○ Email, Phone Calls, and Meetings are the primary tools of senior leaders interaction ** Make Sure Theses Systems Can Continue Being Used ○ Eventually, the Majority Will Migrate to the Social Paradigm. ** Some will never adapt and phase out naturally ○ Combine Legacy Technologies and Practices with Tomorrow’s Technologies SEAMLESSLY ■ Example: Reply to Message Thread in Email ■ Example: Click-to-Call Like Features ■ MS Office File Upload and Import/Export (Yes, Just Like Google Docs Does) ■ Make It Compatible with PowerPoint (It’s Going to Wind Up There Anyway) Current Efforts ● SMS (Not a true social platform, but built on concept of rolling-up data from sub communities) ● Stepping Future Leaders into professional social collaboration ○ PlatoonLeader Forum (Young Audience) ○ CompanyCommand Forum (Mid-Career Audience) ○ Orion (Senior Leader Audience) ○ MilSuite (Everyone) ** NOTEWORTHY: Google Apps for Government (now FISMA-Compliant) OSFA | MIL-OSS WG2 | 03 AUG 2010