Managed Services:  Identifying the Major Service Delivery Models
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Managed Services: Identifying the Major Service Delivery Models

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Today’s common hosting and managed services solutions come in several different flavors. Although names may vary slightly from one provider to the next, the typical service models companies deploy ...

Today’s common hosting and managed services solutions come in several different flavors. Although names may vary slightly from one provider to the next, the typical service models companies deploy today are discussed in this article. Companies managing in-house IT operations need to carefully analyze their current situation against these external options to improve performance and lower costs.

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Managed Services: Identifying the Major Service Delivery Models Presentation Transcript

  • 1. Managed Services Identifying the Major Services Delivery Models http://www.oneneck.com
  • 2. Managed Services• Today’s common hosting and managed services solutions come in several different flavors.• Names may slightly vary from one provider but the typical service models are almost the same.• Companies managing in-house IT operations need to carefully analyze their current situation against the many external options to improve performance and lower costs. http://www.oneneck.com
  • 3. Managed ServicesThe different common hosting and managed service solutions are:• Remote Managed Services• Infrastructure Hosting• Application Managed Services• Full Managed Services http://www.oneneck.com
  • 4. Managed ServicesRemote Manage Services• This type of service all or part of your infrastructure be managed remotely by a vendor.• All your hardware and software remain at your premises while the vendor monitors and controls the devices from their location. http://www.oneneck.com
  • 5. Managed ServicesInfrastructure Hosting• This type of hosting can include a turnkey IT solution on a vendor’s infrastructure or use your own existing infrastructure in the vendor’s data center.• Typical services include 24/7 support, infrastructure management, operating system administration and disaster recovery. http://www.oneneck.com
  • 6. Managed ServicesApplication Managed Services• Basically, this service model involves the vendor managing all your environment up through your application layer.• Application Management can be added to either remote services or infrastructure hosting. http://www.oneneck.com
  • 7. Managed ServicesFull Managed Services• This involves the company outsourcing all of their IT functions to third-party service provider.• This allows company executives and IT managers to focus on developing strategies based on business objectives and the IT strategies are executed by the outsourcing vendor. http://www.oneneck.com
  • 8. Managed ServicesThe Impact of Using Managed Services• Companies can benefit from a centralized and comprehensive solution; off-load day-to-day focus of managing IT operations to a third-party expert.• They can have guaranteed levels of service from their vendor, even during a disaster.• Companies will have centralized operations, optimized performance, reduced risk and predictable costs. http://www.oneneck.com
  • 9. About the Author• Chuck Vermillion is CEO and founder of OneNeck IT Services, a leading provider of hosted application management and managed services since 1997. For more information about Dynamics AX Management, visit http://www.oneneck.com/Solutions.aspx today. http://www.oneneck.com