Defining Pace of Urban Development: E-Governance in ULB's and PWD's.


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The rapid development of cities has been concerned with the delivery of services in an organized, planned manner. The urban sector in India, is struggling to make effective use of Information and Communication Technology to further deployment of resources for information retrieval, decision making, ongoing management, service delivery and outreach. All evidence points to the obvious benefits of the use of ICT; environmental and economic sustainability and general livability. This vision of egovernance involves ICT applications to mitigate the impacts of rapid urbanization. With E-Government systems revolutions befalling urban India due to various policy level interventions by the government; swiftness in development has been ascertained. The present paper investigates Urban Development that has brought e-Governance applications catering to the Government relating to Infrastructure Sector, amongst others; thus affecting environmental, social and economic structure significantly. The study further finds the scope of progress and affected areas for development, encouraged by certain e-Government solutions. The research helps us arrive at a line of action and necessary initiatives for successful implementation of ICT based solutions in Infrastructure industry. It also allows a peek into future scenario of improvements and deliberations in India in consideration with the scenario of developing countries.

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  • accessible to citizens, as for instance, Documents, Forms, Reports, Laws and Regulations and Newsletter.downloadable forms for Tax Payments and applications for Permits, Trade License Renewals.It includes options for Paying Taxes, Applying for ID Cards, Birth Certificates, Passports, Permits and License Renewals, as well as other similar G2C interactions, and allows the citizen to access these services online 24/7.
  • Defining Pace of Urban Development: E-Governance in ULB's and PWD's.

    1. 1. Defining Pace of Urban Development: e-Government in Local Bodies and Public Works Departments (Emphasis on Indian Scenario) 2nd International Conference on “Sustainable Innovative Techniques In Civil and Environmental Engineering” (SITCEE - 2014) Omkar Parishwad Architect – Urban PlannerBusiness Analyst Jawaharlal Nehru University, New Delhi
    2. 2. •Rapid Urbanization and efforts to understanding relating issues •ICT and Economy (anomalies) vs. Sustainability •Sustainability and e-Governance policies. •Energy savings •Low carbon effect •Lead towards Smart cities •E-Governance stages (Global analysis) •Indian e-Governance scenario in Infrastructure sector •Case Studies in Local bodies and Public Works Department •AutoDCR (Building Plan Approval and Scrutiny: Automation) •PWIMS (State level e-Procurement solution) •Line of action for successful implementation of ICT •Ensuring Urban Development •Conclusions Contents
    3. 3. Growth Indicators: - Society: Population growth rate - Economy: Real GDP growth rate - Land: Suburbanization rate, land sealing rate Rapid Urbanization Spatial distribution of the world’s megacities 2015. Source: Data from UN Department of Economic and Social Affairs/Population Division. World Urbanization Prospects
    4. 4. Infrastructure requirement to sustain growth: Land India Urban India 2.21% 4% Population (Census 2011) 17.31% World 31.16% Need: Favorable economic & technological environment Urbanization issues India Significance of Urban Sector for National economy: • Pressure to move economy • Confront problems of sluggish exports • Lower the high unemployment rates • Lack of Government resources.
    5. 5. Information and Communication Technology E-Gov: An enhanced digital interactive system for co-ordination between G2C, G2G, G2B thru a web based technology; harnessing the power of ICT. ICT: Sustainable Economy Why ICT? -A holistic approach to governance for sustainable development. How? Strategic National planning to ensure efficacy, transparency, responsiveness, participation and inclusion in delivery of public services.. Austerity: Economy and Environment as mutually exclusive trade-off’s Not more… ...but SMARTER!
    6. 6. Sustainability & E-Governance Internet usage by GDP per capita category Source: CDI Univ. Manchester & ITU To achieve a sustainable megacity a comprehensive plan is indispensable, that provides guidelines and principle goals for the urban development as well as the basis for the construction of immediate plans for economic and social development, area plans, district plans, detailed plans etc. Mobile Subscriptions by GDP per capita category
    7. 7. Energy consumption Energy Savings Potential savings from ICT application to energy savings in other sectors Source: Alcatel-Lucent analysis of GeSI SMART 2020 data. Cities consume 75% of the worlds energy and produce 80% of its greenhouse gas emissions. The vast majority of this comes from the burning of gasoline and diesel fuel for automobiles and trucks, with the remainder committed to the generation of electricity to heat, cool and light our homes and to run electrical appliances and other technology. How to manage this use of resources? – ICT based Energy - efficient Solutions! Appliances Personal and medical devices. Energy efficiency Location & GPS Vehicle
    8. 8. Smarter city assessment = Driven by city vision + Holistic view of city framework + Comprehensive Appropriate + benchmarks coverage Low Carbon Effect The combined environmental and economic benefit can be achieved through innovative communications applications and solutions in various areas. ICT companies can further help organizations from sectors and individual consumers reduce emissions by increasing energy efficiency, reducing energy use, virtualising activities that currently require physical resources, and manage other scarce resources Savings potential: 15% of global emissions in 2020 Source: Alcatel-Lucent analysis of GeSI SMART 2020 data.
    9. 9. + Instrumented Interconnected Any to any linkage of people, process, and systems Event capture and filtering for timely response + Intelligent Deep discovery, analysis and forecasting Emergency response Renewable Energy Mobility Waste Management Smart metering Municipalities Remote sensing Video surveillance Productivity Public Transport Urban Space Teleworking Hospitals E-Government No queues Universities Public management Safety Traffic control Energy Efficiency Water management Lead towards SMART cities Public services Sustainability R&D ICT Private sector Transparency
    10. 10. •Emerging Presence. A government’s online presence -official website. •Enhanced Presence: Governments provide links to archived information. E-Gov Stages.. •Interactive presence: Governments deliver online service. •Transactional presence: Governments transform -two-way interactions (C2G). •Networked/Connected presence: Governments -a connected entity by developing an integrated back office infrastructure. E-Readiness Infrastructure Web Measure E-Participation 0.90 Human Capital 0.80 0.70 5.00 4.00 W Asia SE Asia E Asia 3.00 0.60 0.50 0.40 0.30 0.373 0.3879 2003 2.00 0.4001 2004 2005 0.3814 0.3829 0.3567 0.20 1.00 0.00 0.10 0.00 2008 2010 2012 India UAE Singapore Bahrain Source: UN E-government Survey and analysis, Economic and Social Affairs Srilanka Maldives Evaluation of E-Development in various Asian Countries Bangladesh Malaysia Evaluation: Countries and their e-Development Index Trend Source: UN E-government Survey and analysis, Economic and Social Affairs
    11. 11. JnNURM 1 has promoted e-governance: B&D certification, property tax, payroll and personnel, e-procurement, building plan approval, water and utility payments, SWM, grievance system, trade licenses, project and ward works. Large scale investments needed in urban sector (HPEC, 12 FYP) Innovations Indian E-Gov in Infrastructure Sector.. through ICT – improving service, reducing costs, process time, productivity gains etc. capitalizing ICT revolution for better urban governance and service delivery. Urban Good governance characteristics: Additional Rs 20 lakh crore for operation and maintenance of assets – old and new Participation, rule of law, transparency, responsivene ss, consensus orientation, equity, effectiveness , efficiency, and accountability Indicators: Corruption index Urban Infrastructure investment requirement of Rs. 39.2 lakh crore over 20 years Source: Report on Indian Urban Infrastructure and Services: ASCI, Hyd.
    12. 12. AutoDCR (Building Plan Approval and Scrutiny: Automation) We are facing challenges of rapid urbanization due to the increasing gap between service delivery and public expectations and need to align the services to meet with the growing needs of urbanization. ULB Case Study: AutoDCR Building Plan Approval and Management System: AutoDCR Auto-DCR is a unique concept of eliminating human intervention building plan scrutiny process. The system reads CAD drawing and produces scrutiny reports in a few minutes, mapping all the relevant development control rules to the drawing entities automatically. It automates lengthy and cumbersome manual process of checking the development regulations, thus reducing paper work, valuable time and effort of Architect and Authority. AutoDCR® accepts building plans online and captures electronic versions of the documents along with the metadata. Building plan approval procedure
    13. 13. Time required for sanctioning of Building proposal: Paper-based system: 45-50 days; AutoDCR® system: 1- 21 days. Workforce efficiency: Paper-based system: 60 %; AutoDCR® system: 95 % Sanctioned Proposals: Before AutoDCR®: 2500 cases (2002-03); After AutoDCR®: 4500 cases (2008-09) Drawing Scrutiny Drawing Scrutiny Document Submision GIS database Rule engine Project Mngnt. Digital signage Paperless works Documents Validation Site Inspection Payment Permission Certificate ULB Case Study: AutoDCR MIS Report Online Tracking
    14. 14. PWIMS (State level e-Procurement solution) The Infrastructure works procurement cycle is almost uniform in common wealth countries and are depicted in a PWD manual. The preparation of estimates, administrative and technical sanction of estimates, maintaining Schedule of Rates (SOR) for respective zones, ensuring transparency in the tendering process, maintaining measurement book and approval of billing and most importantly provisioning a decision making system that provides alerts and reports covering all areas of its operations, are key parameters desired from complete procurement management system. A typical works organization like PWD has core line processes which includes procurement of works and supporting processes which include Budgeting, Accounting and Establishments Budget & Estimate Management Works Management Asset Inventory & Maintenance Management PWD Case Study: PWIMS Finance & Accounts Management HR & Establishment Management Schedule of Rates Pre Tendering Asset Inventory Maintenance of Statutory Registers Personnel Info – Service Books Rate Analysis Tendering Work Scheduling Grants Management Office Asset Information Preliminary Estimation Post Tendering Maintenance Scheduling Cash & Bank Book Court Case Monitoring Budgeting MIS Reports MIS Reports Expenditure Monitoring Response to Queries MIS Reports MIS Reports MIS Reports Typical Processes in Public Works Organization for Management of Works
    15. 15. Smart mobility – HTRIMS, Hyderabad; Bangalore – Bicycle sharing program, Trivandrum – Bus information system over mobile Water efficiency through SCADA – PCMC Building approval system – AutoDCR abt 40 cities Integration of services and governance Hyderabad Ensuring Urban Development.. Potential ICT Application Areas in Urban Management Smart toilets: sensor based community toilets - Trivandrum Automatic meter reading Mumbai, Hyderabad Solid waste information system GHMC
    16. 16. The need for sustainable development due to population explosion and awareness about the ICT benefits is what’s driving the e-Government integration in India. We are required to have networked information from various departments, so that the citizen should not move from pillar to post for getting ‘No Objections’ from various departments. Single window clearance would be need of hour to bring efficiency in overall service delivery system of government enterprises. ICT should be an integral component of future infrastructure and service delivery projects under JnNURM 2, etc. • DPR preparation for smart city initiatives • Explore PPP in innovation and implementation • Creation of repository of applications and innovations and disseminate extensively. ( • Workshops with technology players and encouraging startups for incubation by establishing smart city innovation centre. • Focus on identifying high value strategic outcomes without lengthy and costly analysis . Inferences
    17. 17. Faisal, M.N. & Rahman, Z. E-government in India: modelling the barriers to its adoption and diffusion, Electronic Government, An International Journal, 5 (2), 181–202 (2008). E-Governance initiatives in India, History, References Jamal A. Farooquie. A Review of E-Government Readiness in India and the UAE, International Journal of Humanities and Social Science, Vol. 1 No. 1; January 2011, Centre for Promoting Ideas, USA. SoftTech Engineers Pvt. Ltd. Products description, (2013) EGS (2012, 2010, 2008, 2005, 2004, 2003). UN E-government Survey and analysis, Economic and Social Affairs. Retrieved during September 25, 2013, from: Urban Infrastructure and Governance guidelines in JnNURM context, (2002) Thank you for your attention.. Acknowledgements: Mrs Sheetal Jagtap and Mr. Neetesh Singhal from AutoDCR® Team, Mr. Chandrashekhar from PWIMS™ Team and Mr Vijay Jain for imparting knowledge regarding e-Government sector. Also, our Product Development, Implementation, Business Development and Marketing Team for their seamless efforts.