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  • 1. Organizational Behavior Session 1
  • 2. Organizational behaviorOB is a field of study thatinvestigates the impact thatindividuals, groups, andstructure have on behaviorwithin organizations for thepurpose of applying suchknowledge towards improving.an organization‘s effectiveness
  • 3. Importance Implementation of most managerial decisions requires understanding how people behave and react to different issues.
  • 4. Management skills According to Robert Katz, essential management skills are: Technical skills Human skills Conceptual skills Human skills are essential for all kinds of managerial positions.
  • 5. Management skills and levels
  • 6. Main topics Interaction between values, beliefs, and perceptions and behaviors; Motivation theories; Group and team behaviors; Communication; Leadership theories; Power and politics; Conflict management; Organizational culture and structure.
  • 7. Important approaches of the course Multilevel approachLevel 3 Organizational level Organizational performance Organizational culture Strategies, Structure--------------------------------------------------------------------------------------------------Level 2 Group level Group performance, Cooperation Group learning, Cohesion--------------------------------------------------------------------------------------------------Level 1 Individual level Individual performance, Personality Beliefs, Attitudes
  • 8. Important approaches of the course (continued) Cross-cultural approach Cultural influences on individuals; Cultural differences and cross-cultural management; Culture and management theories.