Scripture Study Facilitator Course Session 1


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Scripture Study Facilitators Course- Session 1
What is Facilitation
3rd November 2009

Omana Kallarakal
St Joseph's Church
Abu Dhabi

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  • Discuss: Key Words and Phrases in the Definition Structures Group Activities Encourages and Supports Participation of All Attain Goals and Objectives
  • Discuss each bullet: Creates open, encouraging, supportive environment. Make all participants feel comfortable and a part of the group. Solicits participation from all members. Calls on each person. Provides non-verbal feedback. Values and rewards contributions of each member. Acknowledges each contribution. Listens attentively. Can utilize a variety of techniques that lead to effective group decision-making. Different processes will involve participants in different ways. Often these techniques make it easier for participants to contribute. Are skilled in asking questions. Asks a lot of questions, drawing out participants and helping them to clarify their ideas and think through the item being discussed.
  • The “how” includes: Supplies: Flip charts, markers, note cards, self-sticking note pads, colored dots. Agenda: What items are included, ordering items addressed. Meeting Environment: Times of day, place, meeting room arrangements. Processes: Small groups, total group discussion, brainstorming methods, decision-making techniques, priority setting procedures.
  • Content comes from participants: It includes the meeting subject Agreed upon objectives Member contributions Personal experiences Problems identified, analysis, data and ideas Key = It is what the participants share/say.
  • There are three major elements that create the “stage” for a productive meeting. Elements of Setting the Stage: Room Arrangement Meeting Room Environment Good Beginnings
  • Theater Style: Major option for large groups. Discourages interaction and sharing of ideas, indicates communication is one-way, leader to audience. Good for lectures, speeches, etc.
  • Classroom Style: Can be used for small to large groups. Difficult to see other participants. Focus is toward leader/facilitator, tables encourage note taking and are more comfortable than theater style setting. Good for seminars and other meetings with limited audience contribution.
  • Chevron Style: A modified classroom style which makes it easier to see other participants, more conducive to dialogue among participants than theater or classroom.
  • U-shaped Style: Should have participants seated on outside only. Allows for interaction with leader and other participants, good for groups of fewer than 30 participants, reduces barrier between participants and leader, and allows for improved eye contact.
  • Hollow Square and Solid Square Style: No head of table. All participants can see each other, encourages dialogue, difficult to see persons on same side of table. Best for groups fewer than 20. Discourages use of flip charts, overheads, LCD projector or other A-V materials.
  • Half Rounds: Can be used with large numbers of participants, allows group at table to interact, does not facilitate interaction between tables with group as a whole, focuses attention on leader, and allows participants to see flip chart or other visual aids. Can be used with large number of participants. (Never allow participants to sit with their backs to the facilitator.)
  • Half Rounds: Can be used with large numbers of participants, allows group at table to interact, does not facilitate interaction between tables with group as a whole, focuses attention on leader, and allows participants to see flip chart or other visual aids. Can be used with large number of participants. (Never allow participants to sit with their backs to the facilitator.)
  • Windows: Natural light positively affects the work of the group and its productivity. When possible, have blinds open to allow as much light as possible. Temperature: When the temperature is too warm or too cold, it will inhibit the work of the group. Temperature between 72° F - 76º F is considered comfortable by most individuals. Remember, as the participants arrive, the temperature of the room will increase. Atmosphere: The overall appearance of the room makes a dramatic first impression for all participants. Clear, uncluttered rooms allow individuals to focus their energy on the task at hand. Add life and color to a meeting room with balloons, flowers, potted plants, posters, pictures, table covers, music, etc. It doesn’t have to be expensive. Use your creativity to create an atmosphere that energizes the participants. Food and Beverages: As groups come together, light snacks and beverages make a social environment that breaks down barriers and promotes participation. Provide water at a minimum. Coffee, tea, juice, and soft drinks are frequently provided. Try to avoid food or snacks with high sugar content because the quick burst of energy is followed by a long decrease in energy and may reduce participation. Pretzels, popcorn, muffins, and fruit are excellent snacks. Place food and beverages on a table where participants will feel free to serve themselves.
  • Cohesiveness consistant unified
  • Cohesiveness consistant unified
  • Combating – struggling, fighting
  • Scripture Study Facilitator Course Session 1

    1. 1. Scripture Study Facilitation St.Joseph s St Joseph's Church Abudhabi Sr. Omana Kallarakal 3rd November 2009
    2. 2. WHAT IS FACILITATION ? Facilitation is a process p wherein a neutral party helps a group work together more effectively
    3. 3. Who is a facilitator? A facilitator is a person responsible for structuring ibl f i groups and group activities in a  groups and group activities in a manner that supports and  encourages the participation of  h f all members and allows the  all members and allows the group to attain its goals and  objectives 3
    4. 4. Facilitator should …. • Create a positive environment Create a positive • Solicit participation from all members Solicit participation from all members • Deal with domineering participants Deal with domineering • Value contributions of each member  • Be skilled in asking questions 4
    5. 5. Characteristics of a Good Facilitator • Ability to listen • Confidence to deal with conflict • Ability to communicate • Ability to maintain a sense of humor Ability to maintain a sense of humor • Ability to hear differing point of views • Good arbitration and mediation skills • Ability to create a comfortable environment
    6. 6. FACILITATORS … •Must be acceptable to all members of the group g p •Are leaders only •They don’t have to contribute to the substance of the discussion
    7. 7. Structure • Supplies • A d Agenda • Meeting Environment Meeting Environment • Process 7
    8. 8. Content “Content” Comes from participants – Agreed upon objectives – Data and ideas from participants 8
    9. 9. Setting the Stage Setting the Stage • Room arrangements • M ti R Meeting Room Environment E i t • Good Beginnings 9
    10. 10. Theater Style  Theater Style X X X X X X X X X X X X X X X X X X X X 10
    11. 11. Classroom Style Classroom Style X X X X X X X XX X X X X X X X XX X X X X X X X XX 11
    12. 12. Chevron 12
    13. 13. U Shaped <30 U‐Shaped <30 X X X X X X X X X X X X X 13
    14. 14. Hollow‐Square/Solid Square < 20 X X X X X X 14
    15. 15. Half Circle Half‐Circle 15
    16. 16. Full Circle Full‐Circle 16
    17. 17. Meeting Room Environment Meeting Room Environment • Windows • Temperature • Atmosphere • Food and Beverages Food and Beverages 17
    18. 18. Five Stages of Group Development 1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning 5 Adj i
    19. 19. Forming • Structure of the group is being formed Structure of the group is being formed • Relationship of group members not yet established • Group members often speak hesitantly or are quiet • During this stage group members are trying to During this stage group members are trying to  understand the group’s purpose,  how the group will function,  g p, their role in the group, and  the leadership of the group
    20. 20. Storming • Group members are questioning the group’s  purpose, how the group will function, their role  h th ill f ti th i l in the group, and the leadership of the group g p, p g p • Characterized by conflict that can range from  minor to intense • Thi This conflict is normal and healthy  fli t i l d h lth should be handled adroitly.  y Be transparent.
    21. 21. Norming ‐ 1 • C fli t f Conflict from the Storming stage becomes  th St i t b resolved • Group’s purpose, how the group will function,  each individual’s role in the group, and the  leadership of the group are clarified and  l d hi f th l ifi d d established
    22. 22. Norming ‐2 • Group cohesiveness, trust, leadership, and a  commitment to the group’s goals are  accomplished • Characterized by questioning, listening,  clarifying and mediation between differing  positions
    23. 23. Performing • The group remains on‐task • More participation More participation • free flow of information, viewpoints are  heard and considered • Objectives are met  easily
    24. 24. Adjourning • Task completion • Bringing closure to roles • Summarizing Points Summarizing Points • Foreshadowing issues for the next  g group/meeting
    25. 25. Facilitator’s Role in Group Stages • Forming: be more directive, articulate the  purpose & ground rules. • Storming: help members deal with conflict,   g p , make sure hidden viewpoints are revealed ‐ keep people focused on the big picture  pp p gp • Norming: to use problem solving skills to Norming: to use problem‐solving skills to  mediate differing positions and refocus on the  purpose or rules for group functioning purpose or rules for group functioning
    26. 26. Facilitator’s Role in Group Stages • Performing: keep the group moving in a  nondirective manner ‐ stay out of the way and  manage time • Adjourning: to summarize Points and clearly  articulate responsibilities of group members articulate responsibilities of group members
    27. 27. Facilitation should Facilitation should • Set ground rules •A k Acknowledge contributions l d t ib ti • Garner participation participation  • Resolve conflict
    28. 28. Setting Ground Rules • Define Purpose Outcome • All opinions are welcome … • Once a position is heard articulate it and move Once a position is heard articulate it and move on … • If If we can’t agree put the point in the parking lot  ’ h i i h ki l … • Make sure no taboo… p g g • Facilitator is committed to helping meeting  become successful …
    29. 29. Acknowledging Contributions • we need to move on … • We can’t discuss this any longer.  • Let us put it in the parking lot and we will Let us put it in the parking lot and we will  discuss it later … • Any affirming response that is sincere and Any affirming response that is sincere and  within your style of conversation … – Exactly y – Great – Thanks
    30. 30. Garnering Participation Garnering Participation • Let s hear ho others think Let us hear how others think … • Does anyone else have an idea … y • Do you all think, we have it right … • We haven’t heard from …
    31. 31. Resolving Conflict • Arbitration and mediation – If there was tension allow a time to cool off – Make sure people focus on the big picture  – Seek understanding of the differing viewpoints • Articulate differences/common ground • Find out what each side needs (deal breakers) – Brainstorm solutions and minimize differences – Implement the consensus solution and move on
    32. 32. Some Common Group Inhibitors • Power seeking • R Recognition seeking iti ki • Leader “not on board” • Clowning around / sidebars • General Negativity / Yes, but . . . We tried that • L k of commitment or apathy Lack f it t th
    33. 33. Act B I G • D Describe the BEHAVIOR as you’ve seen and  ib th BEHAVIOR ’ d heard it  • Describe the IMPACT of the behavior • Explain the GROWTH needed to get a positive  out come
    34. 34. Challenging behaviors The O Th Over-Participator P ti i t Self-Appointed Spokes p pp p person Doting on Displeasure Readily Repetitive I’m Important I’ I t t
    35. 35. Challenging behaviors  2 Challenging behaviors ‐2 • The Aggressive‐Participator • Sideshow Barking  • Constant Combating  g • Kno it all Know‐it‐all
    36. 36. Challenging behaviors  3 Challenging behaviors ‐3 • The Under‐Participator h d • “I h “I have better things to do…” b tt thi t d ” • “Excuse me for a minute ” “Excuse me for a minute…” • “Could you do it?” Could you do it?
    37. 37. General Rules of Thumb • Stay Calm • R l d&O Relaxed & Open • Reinforce Acceptable Behavior p • Refer to Ground Rules • Allow Group to Discourage the unacceptable  • R f Re‐focus to Topic/ Activity  t T i / A ti it • Time Out!
    38. 38. COORDINATOR • Structures the event to meet objectives h b • Organizes pre and post meeting logistics Organizes pre and post meeting logistics • Acts as the liaison between teams/ groups /g p • Reports status to the Priest
    39. 39. COORDINATOR ___ COORDINATOR • Manages and revises plan  • Procures resources  • Documents project activities, outcomes,  products  products
    40. 40. COORDINATOR ___ • ensuring that information is flowing  p productively y • Manages communication within the groups communication within the groups meeting summaries, updates, wrap ups • Serves as the bridge to all  • Connects the right people and resources Connects the right people and resources 
    41. 41. COORDINATOR ___ COORDINATOR • Motivator /Cheer Leader  / • Congratulates  • Recognizes  • Affirms  • After each meeting have an evaluation  Follow up with the Facilitators Follow up with the Facilitators send wrap‐up
    42. 42. Why  Facilitation  ? • Protects participants self‐esteem  • Understands and senses group energy and  help the ideas flowing • Monitors the pace and quality Monitors the pace and quality • Better understanding & mastery • Helps summarize and prioritize content